St Breock Residential Care Home

Whiterock, Wadebridge PL27 7NN
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9.9 72 Reviews
  • St Breock Residential Care Home, Wadebridge
It’s the team at St Breock, who are passionate about enriching the lives of their residents, which make this home special. The home is thriving, with so many activities and experiences which bring such joy.

Run by a manager who has been there for over 16 years and a deputy of over 10 years, the team provide residential and dementia care, and respite care breaks. These can be booked in advance, so are ideal for family carers who would like to plan a short break, knowing their loved one is in safe hands.

The team are passionate about keeping those community connections alive. There are regular entertainers, musicians, and music from the Forget-me-Not Chorus. And to honour a special tradition in Padstow, every year they organise an incredible ‘Obby Oss Strike Up’ festival in the home, with folk singers, musicians and dancers in traditional regalia.

The home even enlisted the help of local school children with its garden revamp, who listened to what the residents wanted, and created some very special designs for judging.

St Breock is in a picturesque hilltop location, with beautiful views across Wadebridge. There are so many places for the residents to enjoy, from trips along the riverside Camel Trail, to ice cream parlours and cafés, and spending time volunteering with the town’s community garden project.

This summer the team took a group of residents for a day out at the Royal Cornwall Show, where they enjoyed everything from tasting cider to paintball gun targets!

St Breock is an immaculate home. In the dining room, residents enjoy delicious, home cooked meals, from roast dinners with all the trimmings to fish and chip Fridays, and home baking for afternoon tea.

There is a welcoming conservatory overlooking the garden, where residents can enjoy activities, spending time with loved ones, or enjoy singalongs with the piano and a hairdressing room, for regular appointments with a mobile hairdresser.

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Care Provided by St Breock Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Pauline Shilson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St Breock Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,594
    • RESPITE Self-Funded Residential Care from £1,594

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1594, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact St Breock Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St Breock provides care 24 hours a day 7 days a week. St Breock does not restrict visits to certain hours of the day, St Breock want this to be their home, as much as ours.


  • Parking

  • Parking available


St Breock Residential Care Home Reviews (72)

Total of 72, showing 21-40
9.9

St Breock Residential Care Home has a Review Score of 9.9 (9.916) out of 10, based on 41 reviews in the last 2 years. Over all time St Breock Residential Care Home has 72 reviews.

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Review from J S (Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident here. I have been made to feel welcome. Great staff, I am also the doorman so this keeps me busy and my mind active, I am supported to go shopping and supported to go out with my family.
Great food and my family and friends are always welcome to visit and made to feel welcome.

Reply from Kate Yates, Communications and Content Specialist at St Breock Residential Care Home

Thank you for your review of St Breock, we are so delighted to hear first hand how happy you are there.


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Review from Jeff S (Son of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad has been inside the home he has come on leaps and bounds, the care he receives is better than I could imagine. The staff there are amazing they look after my dad with the utmost care and attention.

Reply from Kate Yates, Communications and Content Specialist at St Breock Residential Care Home

Thank you for your review of St Breock, we are delighted your father is thriving there.


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Review from Laura S (Daughter-in-law of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and homely environment. All members of staff are friendly and greet you as you enter. Clean and well-maintained care home. Staff eager to engage with residents and join in with the activities.

Reply from Kate Yates, Communications and Content Specialist at St Breock Residential Care Home

Thank you for your five-star review of St Breock, the team are passionate about enriching their residents' lives and will be thrilled to read your comments.


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Review from Mark C (Son of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was transferred to St Breock from hospital in December 2023, and she spent the last 4 weeks of her life there. We found all of the staff to be exceptional, caring and compassionate and they did a fantastic job of looking after her during what had become a very stressful time for us all.
The
food was fantastic and the staff so welcoming, we could visit whenever we wished and nothing was too much trouble for them.
When the time came, and Mum sadly passed away, they made the room so peaceful and comfortable and they even had classical music playing in the background, it made for a very dignified end to her life.
We can not thank them enough for the comfort that they brought to us as a family, and we actually miss going into to see them, as it has such a lovely family feel.

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Review from Roger R (Son of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Breock has been a valuable support for my dad since his admission in June. Initially, it was a challenging time for him and our family, but the dedicated team at the home made all the difference. Their compassionate staff consistently treated him with the utmost respect and dignity. As his dementia
progresses, they go above and beyond to meet his every need. The welcoming atmosphere ensures that every visit is a pleasant experience. St Breock care home truly excels in providing exceptional care.

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Review from Kelly S (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at St Breock Care home very late evening on the 1st of November. All the staff greeted my father upon his arrival. The night staff went above and beyond to make my father feel welcome. My father fell due to his strong independence within an hour of his arrival. The staff were efficient
and practised safely whilst maintaining my father's dignity. Within the first 24 hours, my father's belongings were packed away all his pictures were all beautifully displayed on his bedroom walls. Since my father's arrival, he has been well cared for by the kitchen, the DIY guy, the cleaners, the managers, and admin team, receptionist and all care staff. They have all gone above and beyond for my father and myself. The support for myself has been amazing, especially with dealing with difficult situations. Every time I visit I feel so welcome and cared for. My father has settled in so well. All staff members deserve so much more appreciation and gratitude I can express, a wonderful home with all outstanding staff.

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Review from Hannah F (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's latest review shows the care and attention given to all of Mum's needs, we are very grateful that she is so well looked after, and that the staff are all so friendly and approachable. We thank everyone at St Breock.

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Review from E H (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning of Mum’s stay at the home, we felt it was the best place for her. We were always made to feel welcome and know we can visit any time. Mum is treated with total respect and affection. She enjoys the activities and feel she has a good rapport with most of the staff. We appreciate she
has challenging behaviour at times, but this is well managed and we are always kept well informed of any issues.

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Review from J W (Niece of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our uncle at St Breock yesterday and were greeted on arrival by one member of staff. This member of staff was friendly and welcoming, and we were quickly signed in and escorted to our family member in one of the lounges.
Nothing was too much trouble. We witnessed her helping several of
the residents in a calm, caring and professional manner. It was reassuring to see how well the residents are looked after and to see that Uncle is settled in well and is happy with you.
Thank you for all that you do; it is much appreciated. We will consider your services again when the need arises and would recommend you to others.

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Review from Tom B (Grandson of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Breock is a brilliant home that truly cares for its residents. All the staff go above and beyond to look after everyone; they keep you constantly informed of what’s going on via email and phone calls. When my nan was unwell, I couldn’t praise two ladies enough for how well they looked after her until
the paramedics arrived. My nan loves nothing more than sitting in a quiet corner looking out the window to see what she can see with a cup of tea, and at this home, there are many different places she can go, and all the activities are brilliant. There is always a lovely environment there. Every time I’m there, the lovely ladies in the dining hall make me a cup of tea, and one lady will come and tell me how Nan has got on, and my nan really loves her, as you can see in her eyes when she is talking to her. Thank you to all the lovely staff at St Breock and to anyone reading this; I’m sure your family member will love this place as much as mine does.

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Review from Samantha A (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always pleasant and welcoming. The staff are warm and caring and always treat Mum with dignity and respect. They encourage when necessary and keep us updated on all aspects of Mum's life with them. Overall, the home seems to be very well run with an excellent leader.

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Review from Ian D (Husband of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering St Breock care home in October 2021, without a doubt, my wife has been extremely well looked after, always treated with dignity by the staff with exceptional qualities of love and care. We met as students and have been married for over sixty years, and I am able to relax with the sure
knowledge that she is receiving the very best of care and attention at all times.

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Review from Kim R (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in really well. She moved into St Breock in December. She says she is happy and well looked after and she couldn’t wish for a better place to be. The staff are caring and kind. I couldn’t wish for my mum to be in a better place. The care my mum and the kindness the family receive
are exceptional. I would highly recommend St Breock.

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Review from Jennifer O (Wife of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first experience with the care home at St Breok, the service has been fantastic. I have been thoroughly impressed with the care and attention all the staff put into every day. The day-to-day running of the home is very professional, and I can’t thank them enough for their help so far.

Reply from Fae Doherty, Senior Marketing Officer at St Breock Residential Care Home

Thank you so much for your wonderful review of our home. Our team will really appreciate your kind words. Best wishes.


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Review from Nic W (Daughter of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot explain in words how every member of the team at St Breock looks after their residents so wonderfully well!
Led by the amazing manager and her awesome team!
The love and care are immediately with you as you walk through the door.
I have got to know the staff and residents through visiting
my mum; it’s a real family environment, including us in all the wonderful activities they provide. I bring my grandchildren and my dog in, who are all the centre of attention, but make the resident's eyes light up, passing my 3-week-old granddaughter around my mum and her TV afternoon buddies actually made me have a few tears!
I would just like to thank you all for being professional and caring and for an absolutely amazing team who clearly enjoys their jobs! 100%
My mum was 80 last week, and the effort everyone went to to help her have a fantastic party is beyond belief; the entertainment team did all the decks, which I planned to do!
Just thank you, superstars!

Reply from Fae Doherty, Senior Marketing Officer at St Breock Residential Care Home

Thank you so much for such a heartwarming review - this brought a tear to our manager's eye too! Your kind words are so appreciated and invaluable to anyone looking for their next step in finding care. Best wishes.


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Review from Helen B (Niece of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t emphasise enough how much work and empathy there is from all the staff caring for my auntie. She is happy, and we couldn’t ask for a better place for her. Big thanks to all the staff - such a welcoming, caring home.

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Review from Ashleigh H (Great-Niece of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. The staff are always very happy and helpful. My auntie is very happy in the care home and is very well looked after. The atmosphere is lovely and always activities happening. Always a lovely visit to see my auntie.

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Review from H D (Niece of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Breock has friendly staff. Residents are very well cared for, and overall, it is a clean, welcoming home with good facilities/activities. It's a comfort to know that my auntie is being looked after so well.

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Review from A H (Great-Niece of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my auntie, she is always happy, relaxed, well cared for and clean.
The atmosphere of the home is always happy, and all of the residents are well cared for.
I was anxious about visiting my auntie in a care home; however, everyone was so welcoming and made me feel so relaxed.
It’s
so lovely visiting and seeing my auntie so happy.

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Review from K C (Great-Niece of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home!
Lovely, welcoming atmosphere, and the residents clearly well looked after! Lots of activities for the residents to take part in. Don’t feel out of place when visiting. Doing a fab job looking after my auntie. Thank you!

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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for St Breock Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for St Breock Residential Care Home is calculated as follows: ( (441 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 478 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Breock Residential Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (3)

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Pauline Shilson

Job Title: Registered Manager

Joined: 2018

Home Manager


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Philippa Cottier

Job Title: Assistant Manager

Joined: 2022

Assistant Manager


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Amy Rowe

Job Title: Administrator

Joined: 2022

Administrator