Trecarrel Care Home

Castle Dore Road, Tywardreath, Par PL24 2TR
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9.8 39 Reviews
  • Trecarrel Care Home, Par
Trecarrell Care Home is a specialist residential home registered for 44 residents who have varying degrees of dementia. Care is tailored to the unique needs of the individual

All rooms also have a call bell system in case of emergencies, or in case residents need assistance in the night time.

Residents are encouraged to adorn their bedrooms with personal belongings so that it feels like a home from home, and fresh and nutritious food is provided by apetito.

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Care Provided by Trecarrel Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Beverly Cove (Home Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Trecarrel Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Trecarrel Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Do not have any visiting times. This is your loved ones homes, please feel free to pop in whenever!


  • Parking

  • Ample parking for visitors


Trecarrel Care Home Reviews (39)

Total of 39, showing 1-20
9.8

Trecarrel Care Home has a Review Score of 9.8 (9.769) out of 10, based on 12 reviews in the last 2 years. Over all time Trecarrel Care Home has 39 reviews.

Overall Experience

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Date Published

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Review from Sue T (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have so much peace of mind seeing Mum safe and settled at Trecarrel. The staff are friendly, welcoming and caring. Due to risk of falls Mum has pressure mats and I am notified whenever she falls. Her lovely, personalised ensuite room is always clean and tidy, and when I left her today, she was sitting
in a sunny lounge with other residents, enjoying a sing-along accompanied by a keyboard player. I am reassured that any worries I have about Mum - her placement, her well-being or even the admin, are always addressed in a re-assuring and honest way. I'm glad Mum was referred to Trecarrel. It took her about 10 weeks to settle but she seems 'at home' now. Thank you!

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Review from William P (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thankful that my mother was able to become a resident of Trecarrel for the last 4 and a half years. I have always been relieved when visiting that she is so well cared for by all the carers and staff, who are genuinely pleased to be looking after her. Whenever I think of Mum, even in the middle
of the night, I know she is safe, warm and regularly checked on. We are always informed of any health worries immediately. Her room is always clean, as is Mum and her clothes.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the positive review. Your feedback is much appreciated by the team at Trecarrel.


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Review from M P (Daughter-in-law of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly home with kind, attentive staff. Nothing is too much trouble. Senior staff are on the ball, if there are any medical issues they are always dealt with quickly and we are always notified. So we have no worries about our loved one's care.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your feedback is very much appreciated.


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Review from Judy P (Friend of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind staff.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for taking the time to complete this review. The feedback is very much appreciated by the team.


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Review from Jill M (Friend of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been given a warm and welcoming visit. There seems to be a calm and caring atmosphere here. We can see our friend has been well looked after.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your feedback is appreciated by the team at Trecarrel Care Home.


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Review from K P (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trecarrel has been my mother's home for the past 5 years. She has been cared for with love and kindness. The staff are friendly and the care and love she receives are always excellent. The residents all appear happy and the atmosphere is always very good.

Reply from Kiah Stammers, Deputy Manager at Trecarrel Care Home

Thank you for your time in sending us this review. We are so happy that we meet the needs of you and your mum in our care.


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Review from D C (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is wonderful and is a very happy and busy home. The staff are all amazing, hardworking and very much one big family. We are very lucky to have Mum living at Trecarrel.

Reply from Kiah Stammers, Deputy Manager at Trecarrel Care Home

Thank you so much for your review! It really helps us and the staff see what we're succeeding at!


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Review from Robert B (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Trecarrel Care Home for the way they look after my 97-year-old mum. They have made her stay there so happy as they all go out of their way to make sure she gets the care she deserves. They all take the time even though they are very busy to laugh and talk with
her. We are delighted to think she is in such good hands. Thank you.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the lovey review. The team at Trecarrel Care Home appreciate the positive feedback.


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Review from B M (Husband of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I both resent her being in a care home, admittedly out of necessity, with needs beyond care at home. Trecarrel have made this separation bearable with their kindness and professionalism, to my wife and to me. I have felt well supported and I believe my wife does too. Short of miracles, Trecarrel
could do no more and although I would not have chosen Trecarrel as a placement I am pleased that it was chosen for me. The building is clean, tidy and comfortable but the high standards come from the staff group at every level. Thank you to all. may your excellent work continue.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. The team at Trecarrel Care Home appreciate your feedback.


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Review from Chris O (Godson of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints during my weekly visits. The receptionist is always polite and helpful and the carers likewise. My relative is content and seems happy with the environment within the home.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. The team at Trecarrel really appreciate your feedback.


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Review from S A (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are so caring and compassionate. They truly make this a wonderful place for the residents. I can see how happy my mum is living here.
I would recommend Trecarrel to all prospective residents and their families. Everyone is always available to discuss Mum's day and any concerns
they may have is always communicated to me. Thank you!

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for this lovely review. The team at Trecarrel Care Home very much appreciate the positive feedback.


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Review from C T (Granddaughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean and tidy, friendly staff all willing to answer any questions, providing seating for relatives. Nice and secure to keep residents safe. Food always looks and smells amazing. Relatives room is always kept clean and tidy. Windows open to air. Nothing is too much trouble for anyone. Love the
regular entertainment.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your positive feedback is much appreciated by the team at Trecarrel.


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Review from Christine S (Daughter of Resident) published on 13 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot thank all the staff enough at Trecarrel care home for the care and affection they all gave to my mum in the two years she was in their care. No matter how difficult she was with her dementia, they cared for her with the utmost respect and dignity. Her wellbeing was always their priority.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you very much for your review. The feedback is very helpful to us and appreciated by the Team at Trecarrel.


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Review from G B (Daughter of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the care provided at Trecarrel. All the staff are friendly and very helpful. The care mum receives us second to none. She is treated with dignity and respect. The staff genuinely care for the residents and they have kept us informed and up to date all through the pandemic.
It has been a huge relief to the family that Mum has been kept safe and happy in Trecarrel.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you very much for your review. The positive feedback is much appreciated by the team.


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Review from Sarah J (Granddaughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My gran was put in this care home and I was disgusted by the way she was treated, pad left on that long it was hanging off her, stinking. Her pad had been left on since 8:30 in the morning until 13:30 when I arrived. Being a health social care worker, I changed it for her myself. Also, whilst there,
my gran had told me she had hardly seen anyone and even when she pressed the bell, someone would come and say, I’m sorry but I’ve just got to see someone before you, then not arriving back to see my gran who by this time would have wet herself. On another occasion, I arrived and her water jug was over the other side of the room, no water in her cup, which she couldn’t drink out of anyway as she’s very shaky, and no one thought to get my gran a sippy cup. No sense in any of them.
She was left to lay in the bed which we all know if you're not moved and regularly exercising then you’ll come off your feet, which in the end resulted in falling down with four carers present. How, I don’t understand. Avoid.

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Review from R F (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was admitted to Trecarrel from hospital until care at her own home could be provided. She was well looked after and when I visited I found the staff to be very friendly and helpful. I am very impressed at the measures that are being put in place to improve the home and I wish you all the best
for the future.

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Review from C S (Wife of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

2 years ago my husband went into Trecarrel Care home and I felt that he was well looked after with no personal doubts, but did feel there could have been a few improvements. Now, however, under new management, the staff (carers) always have a smile for everyone and nothing is too much trouble. My husband
could not be in a better place, is well looked after with dignity, which puts my mind at rest.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for your review. Your feedback is very important to us.


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Review from C P (Son of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally I am very pleased with care and attention of Mum. The staff are always very considerate and the overall condition of the home is clean and tidy.

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Review from Clare R (Wife of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting my husband I find him very content and happy in his surroundings.
The general atmosphere in the care home has a calm energy while the staff are very busy with their duties, smiles are abundant from cleaners to cooks (very good food) to care staff and administration altogether very satisfactory.

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Review from Bruce G (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager responded very promptly to my urgent request for a room for my mum who had lost the ability to use her legs. She was placed in a room with a suitable NHS bed and a lot of effort was put in by staff to care for her acute needs.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Trecarrel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Trecarrel Care Home is calculated as follows: ( (101 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 130 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trecarrel Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (13)

Beverley

Beverley Cove

Job Title: Registered Manager

Joined: 2023

I have been the Manager of Trecarrel Residential Home since February 2023 previously working here as a deputy. I have been in the care industry since the age of 16 and have a wealth of knowledge in Dementia care. I have worked my up from HCA to my current role as a Registered manager gaining all my qualifications while working.


I have a passion for ensuring that all residents in my care receive person-centred care from my team of staff who are kind caring and compassionate, we strive to ensure that they feel safe, and cared for and that this is their home.


Kiah

Kiah Stammers

Job Title: Deputy Manager

Joined: 2020

Hi! I am the Deputy Manager of Trecarrel and have worked for Cornwallis since 2020, starting off as a Health Care Assistant. I have a real passion for the health and wellbeing for the service users and visitors and we strive to do everything fun at Trecarrel. Including fancy dress days and making a fool of ourselves!


Catherine

Catherine Clark

Job Title: Administrator

Joined: 2020

Hello,
I am the administrator for Trecarrel. You will often speak to me on the phone when you call through or when you first enter the building! I have worked at Trecarrel since 2020 originally as a Health Care Assistant. I love being front faced and supporting all the visitors that come through our doors. I enjoy spending time with the residents and will often plan fundraisers and different days out for the residents.


Melissa

Melissa Bennett

Job Title: Senior Health Care Assistant

Joined: 2018

Hi! I have worked at Trecarrel since 2018. I was a Health Care Assistant and then I became the Health and Wellbeing Co-ordinator. I was then promoted in 2024 to Senior Health Care Assistant. I support with medication, care planning and day to day care needs aswell.


Amy

Amy Cheetham

Job Title: Senior Health Care Assistant

Joined: 2023

Hi! I have been at Trecarrel since January 2023. I started as a Health Care Assistant and was promoted to Senior Health Care Assistant.
I support the residents with their medication and ensure that their care plans are up to date. I enjoy spending time with the residents and will often sit with them and spend some time listening about their lives.


Lesley

Lesley Hamilton

Job Title: Senior Health Care Assistant

Joined: 2023

Hello! I started working at Trecarrel in 2023. I have had a lot of previous experience as a Senior. I am often found having a chat with a service user and supporting with daily care as well as medication.


Jennifer

Jennifer Javier

Job Title: Senior Health Care Assistant

Joined: 2015

Hello! I started at Trecarrel in 2015 as a Health Care Assistant and worked my way up to Senior Health Care Assistant. I support the residents with their medication and care planning. I am also the onsite Hairdresser for the residents and will come in to make everyone look their best! (Fully insured)


Kezia

Kezia Leyson

Job Title: Senior Health Care Assistant

Joined: 2023

Kezia has worked at Trecarrel since 2023. Kezia started working as a Health Care Assistant and was promoted to Senior Health Care Assistant in 2024.


Kezia has the resident's best interests at heart and really enjoys pampering and supporting their emotional well-being.


Ellie

Ellie Richards

Job Title: Senior Health Care Assistant

Joined: 2022

Ellie has worked for Cornwallis since 2022. Ellie was a Health Care Assistant and has recently been promoted to Senior Health Care Assistant.


Ellie has the well-being of the residents at heart and enjoys singing with them and putting on a show!


Joanne

Joanne Hood

Job Title: Head Housekeeper

Joined: 2020

Hi! I started at Trecarrel in 2020 as the Head Housekeeper and have been ever since! I strive on ensuring that the home is cleaned to the best standard and smells nice all day long. I take great pride in my work and often, service users help me fold the laundry and make beds. I enjoy spending time with the residents and ensuring that their personal space is kept sacred to them.


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Jessica Thomas

Job Title: Health and Well-being Coordinator

Joined: 2024

I am new to the Trecarrel team. I previously worked in another Cornwallis Home but I have moved over to Health and Wellbeing, here to entertain you and your loved ones!


Katie

Katie Common

Job Title: Night Senior Health Care Assistant

Joined: 2020

Hello! I started at Trecarrel in 2020 as a Night Health Care Assistant and then became a senior. I support with nightly care and medication.


Kristina

Kristina Warrick

Job Title: Catering Supervisor

Joined: 2021

Hello! I am Kristina and I work in the kitchen of Trecarrel. I am the one keeping the calories up with everyone by making them delicious cakes and other sweet and savoury treats! I am a feeder! I cater to all service users and accommodate everyone the best I can.


Frequently Asked Questions about Trecarrel Care Home

What types of Care is Trecarrel Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Trecarrel Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Trecarrel Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Trecarrel Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trecarrel Care Home to the centre of Par?

1.3 mile(s) as the crow flies, distance by road may be significantly further.