Trecarrel Care Home

Castle Dore Road, Tywardreath, Par PL24 2TR
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9.8 42 Reviews
Trecarrell Care Home is a specialist residential home registered for 44 residents who have varying degrees of dementia. Care is tailored to the unique needs of the individual

All rooms also have a call bell system in case of emergencies, or in case residents need assistance in the night time.

Residents are encouraged to adorn their bedrooms with personal belongings so that it feels like a home from home, and fresh and nutritious food is provided by apetito.
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Care Provided by Trecarrel Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Beverly Cove (Home Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Trecarrel Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Trecarrel Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Do not have any visiting times. This is your loved ones homes, please feel free to pop in whenever!


  • Parking

  • Ample parking for visitors


Trecarrel Care Home Reviews (42)

Total of 42, showing 21-40
9.8

Trecarrel Care Home has a Review Score of 9.8 (9.818) out of 10, based on 15 reviews in the last 2 years. Over all time Trecarrel Care Home has 42 reviews.

Overall Experience

  • 32
  • 9
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  • 1
  • 0

Date Published

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27

Review from C P (Son of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally I am very pleased with care and attention of Mum. The staff are always very considerate and the overall condition of the home is clean and tidy.

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Review from Clare R (Wife of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting my husband I find him very content and happy in his surroundings.
The general atmosphere in the care home has a calm energy while the staff are very busy with their duties, smiles are abundant from cleaners to cooks (very good food) to care staff and administration altogether very satisfactory.

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Review from Bruce G (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager responded very promptly to my urgent request for a room for my mum who had lost the ability to use her legs. She was placed in a room with a suitable NHS bed and a lot of effort was put in by staff to care for her acute needs.

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Review from Jenny D (Daughter of Resident) published on 19 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Trecarrel for almost 4 years. She has Alzheimer's Dementia, and although she is surprisingly mobile for her 94 years of age, she is unable to communicate in any meaningful manner. When I visit, she chatters away in her own 'double Dutch'. I am delighted with the way that
the staff treat and care for her. She seems very content and still has that little sparkle in her eye! The care home is kept clean and has been extensively refurbished over the last year or so. I am happy with the level of security. Residents also have the freedom to access the gardens, as and when the fancy takes them. The staff are, without exemption, always cheerful, helpful and willing to answer or find someone who can, any questions or concerns that I might have about my mum. I am kept informed, in a timely manner, if there are any problems regarding my mum's health. Thank you Trecarrel for the wonderful job you do!

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Review from Amanda B (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I cannot speak highly enough of Trecarrel Care Home. The staff are wonderful and create a lovely family atmosphere for residents and their families. Their care of our mother was second to none and we thank them all enormously.

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Review from Rachel J (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After initial worries when my mother first went to this home, as it seemed would be a temporary base for mum, as travelling the extra miles was a worry. But after watching the managers and staff approach my mother in such a caring and embracing environment, that continued as the weeks went by, and watching
them continue to meet my mothers needs just lifted my spirits to know that Trecarrel really was the best place for her and I could relax knowing all the staff were amazing in their work and I could see that mum was happy and will continue to be. Thank you Trecarrel for being everything for my dear mum.

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Review from Peter C (Son-in-law of Resident) published on 2 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trecarrel staff were very caring and attentive and made my mother in law's stay there as good as it could have been.

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Review from S S (Son of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in care at this home for almost 8 years which I think speaks for itself in terms of the care he received.
I never announced my visits in advance but I always found dad to be well dressed and clean. Obviously, as his illness progressed, he needed more care but he was still taken out last summer
to local places. I was always informed on the day of any issues.

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Thank you so much for your review. Dad will be sadly missed, by current and past colleagues. Tracy.


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Review from Claire V (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last year of his wonderful life, residing at Trecarrel. He had been suffering from Alzheimer's for the last 7 years and as he needed 24-hour care, we decided to reluctantly place him in care. So, we were offered a place at Trecarrel and it turned out to be an excellent decision.
All
through his year there, he seemed very happy and well cared for. He was always in clean clothes, with the carers regularly needing to change him. His room was always clean and tidy, as was the whole complex. All the staff that we met, were always smiling and very approachable - nothing was too much trouble. The catering was of a very good standard, made by the chefs - breakfast, mid-morning coffee/cakes, lunch, mid-afternoon tea/cakes, dinner and there was always help to eat. Dad also participated in several of the supervised local trips, that Trecarrel organised. There were varied daily activities that dad could also join in. Thank you for making his last year bearable. Well done.

Reply from Tracy Hipkin, Operations Manager at Trecarrel Care Home

Thank you so much for you feedback Claire. It was a privilege to look after dad. He will be missed greatly. Tracy


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Review from Barbara T (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Trecarrel is a very clean and tidy home. All the staff are knowledgeable of the residents. The residents are all treated with respect and kindness as well as professional care. The staff all went above their duties to look after my father in his last days. I cannot thank them enough.

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Review from Janet F (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my father was initially unsettled and unhappy about going into a care home he soon adjusted to life in Trecarrel Care Home as the staff were so patient, friendly, helpful and caring. His room is kept clean and tidy his clothes are washed regularly. His own needs in this department are also
met on a regular basis. It is good that he can walk in the garden whenever he wishes safely. He seems to be eating well and enjoying the varied meals. On the whole, I am very pleased with the care he is receiving.

Reply from Tracy Hipkin, Manager at Trecarrel Care Home

Thank you so much for your review and we are delighted that you are happy that dad has settled in with us and is doing so well.


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Review from Tania M (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home with genuine, caring staff. My mother has now been a resident for 15 months and in all that time, I have never had any concerns at all regarding her well being. I honestly believe that the staff care about all the residents and treat them with both fondness and dignity and for that, I say
a massive thank you!

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Thank you so much for a wonderful review. We love taking care of mum and working alongside the family to provide the best care for her. The staff are always happy to see you when you come in to visit. Again, thank you.


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Review from Mary J (Resident) assisted by family/friend published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and helpful. This place has excellent service, good food and keeps very clean. The home has excellent safety and security at all times.

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Mary, thank you so much for such wonderful words. Everyone at Trecarrel is delighted that you think so highly of us and we are very proud to provide a high standard of care. We love to see you in the home and look forward to seeing you very soon.


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Review from Kathleen T (Daughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home, all the staff care.

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Thank you so much for the feedback Kathleen, it's really appreciated and we love looking after dad.


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Review from June H (Daughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit dad as often as I can most weeks. He loves it in the home. There are activities, however, he prefers to spend time in his room.

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Thank you so much for the feedback. I am delighted that dad loves the home!


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Review from K M (Son of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and helpful in every way.
Very good overall.

Reply from Tracy Hipkin, Care Manager at Trecarrel Care Home

Thank you so much for the feedback. We love having you and the family visit mum.


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Review from Mr K (Husband of Resident) published on 7 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my wife once a week. I think that she is well looked after and the staff are very helpful.

Reply from Tracy Hipkin, Manager at Trecarrel Care Home

Thank you. We love seeing you and looking after your wife. Thank you for a kind review.


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Review from Jayne F (Granddaughter of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident here and the staff have been so caring, helpful and just brilliant. He fell ill and was sent back to the care home to die 'at home'. His daughter (my mum) was with for 4 days. The staff made sure she had tea, coffee, food, a bed, shower and even lent her some trousers.
I was lucky enough to arrive the evening he died and spend his last few hours with him. They also made sure I was fed, watered and let me know have a sleep there too. The night staff were amazing and sat with us, talked us through what they thought was happening in his final hours. I would thoroughly recommend this care home, amazing care.

Reply from Tracy Hipkin, Manager at Trecarrel Care Home

Thank you so much for your kind words and we are very proud to be able to provide such great care.


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Review from Kevin B (Nephew of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Peter has been a resident at Trecarrel Care Home for nearly six months, I have visited the home every four or so weeks, and found the staff very helpful, Perhaps the front door
could be a little more visitor friendly, (can be a bit of a wait at times) I am quite happy and confident that Peter is in
good hands.

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Review from Gill B (Daughter of Resident) published on 22 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home is great, I find the staff very dedicated, friendly and very very good at what they do. The Manager is exceptionally good, and is very approachable and friendly, as are her deputies. Long may it all continue.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Trecarrel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Trecarrel Care Home is calculated as follows: ( (136 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trecarrel Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

2024 Proud to Care Awards - Above and Beyond

Recipient: Trecarrel Care Home

Date: Friday 20 Sep 2024 More details

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Meet the Team (13)

Beverley

Beverley Cove

Job Title: Registered Manager

Joined: 2023

I have been the Manager of Trecarrel Residential Home since February 2023 previously working here as a deputy. I have been in the care industry since the age of 16 and have a wealth of knowledge in Dementia care. I have worked my up from HCA to my current role as a Registered manager gaining all my qualifications while working.

I have a passion for ensuring that all residents in my care receive person-centred care from my team of staff who are kind caring and compassionate, we strive to ensure that they feel safe, and cared for and that this is their home.

... Read more
Kiah

Kiah Stammers

Job Title: Deputy Manager

Joined: 2020

Hi! I am the Deputy Manager of Trecarrel and have worked for Cornwallis since 2020, starting off as a Health Care Assistant. I have a real passion for the health and wellbeing for the service users and visitors and we strive to do everything fun at Trecarrel. Including fancy dress days and making a fool of ourselves!

... Read more
Catherine

Catherine Clark

Job Title: Administrator

Joined: 2020

Hello,
I am the administrator for Trecarrel. You will often speak to me on the phone when you call through or when you first enter the building! I have worked at Trecarrel since 2020 originally as a Health Care Assistant. I love being front faced and supporting all the visitors that come through our doors. I enjoy spending time with the residents and will often plan fundraisers and different days out for the residents.

... Read more
Melissa

Melissa Bennett

Job Title: Senior Health Care Assistant

Joined: 2018

Hi! I have worked at Trecarrel since 2018. I was a Health Care Assistant and then I became the Health and Wellbeing Co-ordinator. I was then promoted in 2024 to Senior Health Care Assistant. I support with medication, care planning and day to day care needs aswell.

... Read more
Amy

Amy Cheetham

Job Title: Senior Health Care Assistant

Joined: 2023

Hi! I have been at Trecarrel since January 2023. I started as a Health Care Assistant and was promoted to Senior Health Care Assistant.
I support the residents with their medication and ensure that their care plans are up to date. I enjoy spending time with the residents and will often sit with them and spend some time listening about their lives.

... Read more
Lesley

Lesley Hamilton

Job Title: Senior Health Care Assistant

Joined: 2023

Hello! I started working at Trecarrel in 2023. I have had a lot of previous experience as a Senior. I am often found having a chat with a service user and supporting with daily care as well as medication.

... Read more
Jennifer

Jennifer Javier

Job Title: Senior Health Care Assistant

Joined: 2015

Hello! I started at Trecarrel in 2015 as a Health Care Assistant and worked my way up to Senior Health Care Assistant. I support the residents with their medication and care planning. I am also the onsite Hairdresser for the residents and will come in to make everyone look their best! (Fully insured)

... Read more
Kezia

Kezia Leyson

Job Title: Senior Health Care Assistant

Joined: 2023

Kezia has worked at Trecarrel since 2023. Kezia started working as a Health Care Assistant and was promoted to Senior Health Care Assistant in 2024.

Kezia has the resident's best interests at heart and really enjoys pampering and supporting their emotional well-being.

... Read more
Ellie

Ellie Richards

Job Title: Senior Health Care Assistant

Joined: 2022

Ellie has worked for Cornwallis since 2022. Ellie was a Health Care Assistant and has recently been promoted to Senior Health Care Assistant.

Ellie has the well-being of the residents at heart and enjoys singing with them and putting on a show!

... Read more
Joanne

Joanne Hood

Job Title: Head Housekeeper

Joined: 2020

Hi! I started at Trecarrel in 2020 as the Head Housekeeper and have been ever since! I strive on ensuring that the home is cleaned to the best standard and smells nice all day long. I take great pride in my work and often, service users help me fold the laundry and make beds. I enjoy spending time with the residents and ensuring that their personal space is kept sacred to them.

... Read more
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Jessica Thomas

Job Title: Health and Well-being Coordinator

Joined: 2024

I am new to the Trecarrel team. I previously worked in another Cornwallis Home but I have moved over to Health and Wellbeing, here to entertain you and your loved ones!

... Read more
Katie

Katie Common

Job Title: Night Senior Health Care Assistant

Joined: 2020

Hello! I started at Trecarrel in 2020 as a Night Health Care Assistant and then became a senior. I support with nightly care and medication.

Kristina

Kristina Warrick

Job Title: Catering Supervisor

Joined: 2021

Hello! I am Kristina and I work in the kitchen of Trecarrel. I am the one keeping the calories up with everyone by making them delicious cakes and other sweet and savoury treats! I am a feeder! I cater to all service users and accommodate everyone the best I can.

... Read more