The Crescent

1 Island Crescent, Newquay TR7 1DZ
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8.2 1 Review
  • The Crescent, Newquay
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Care Provided by The Crescent

  • Primary Care Categories
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sam Crosswood (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (16)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Crescent

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
  • (these prices are only a guideline, please contact The Crescent to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
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The Crescent Reviews (1)

8.2

The Crescent has a Review Score of 8.2 (8.222) out of 10, based on 1 reviews in the last 2 years. Over all time The Crescent has 1 review.

Overall Experience

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Date Published

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Review from Jackie W (Sister of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond for residents and really make the residents feel like it is their home. The Crescent is very clean and very welcoming. The meals all look very good and a varied nutritional diet. My family member who is a resident feels safe and is well supported by all members of staff.I
have nothing but praise for them over the last 5 years that my family member has been a resident.

Reply from Adele Beaton, Area Manager at The Crescent

Thank you for taking the time to write this review. Your words mean a lot to us and I will ensure that they are shared with the whole team. It's good to hear how supported your family member feels. Our residents are at the heart of all we do. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.222)

Overview of Review Score

The Review Score of 8.2 (8.222) out of 10 for The Crescent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for The Crescent is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.313 Points relating to the number of positive Reviews for The Crescent is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 1 Positive Reviews ÷ 3.2 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Crescent

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Frequently Asked Questions about The Crescent

What types of Care is The Crescent registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Crescent provide?

Day Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Crescent have?

There are 16 Single Rooms.

What are the Facilities & Services at The Crescent?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is The Crescent to the centre of Newquay?

0.2 mile(s) as the crow flies, distance by road may be significantly further.