Eldon House

Downgate, Upton Cross, Liskeard PL14 5AJ
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8.6 6 Reviews
  • Eldon House, Liskeard
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Care Provided by Eldon House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Anna Dziaduszek (Manager)
  • Admission Criteria
    • Assessment
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Eldon House

  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
    • Self-Funded Residential Dementia Care £900 – £1,100
    • RESPITE Self-Funded Residential Care £900 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,100
  • (these prices are only a guideline, please contact Eldon House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Eldon House Reviews (6)

8.6

Eldon House has a Review Score of 8.6 (8.608) out of 10, based on 3 reviews in the last 2 years. Over all time Eldon House has 6 reviews.

Overall Experience

  • 4
  • 2
  • 0
  • 0
  • 0

Date Published

6
0
0
3
3

Review from Sean S (Grandson of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother moved to Eldon House from another care home where she had had difficulties settling in after her lengthy stay in the Hospital. Eldon House and all the staff have made her feel very happy there and she has settled in so well. They are very supportive of her ongoing dementia and she seems
very happy whenever we go to visit, and the staff make us feel so welcome as well! I would recommend this home to anyone looking for a place for a relative that has dementia.

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Review from Andy N (Son of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was placed at Eldon House for a post-hospital assessment period and to convalesce. From day one, I have been very impressed with the level of care and attention from all the staff. Myself and other family members have all been welcomed when visiting, being offered cups of tea and even lunch on some
occasions. Mum has thrived under their care and is ready to return home in the next couple of days. I am very grateful to all the team for looking after her and helping her to get back on her feet. The house is set in a lovely situation and offers a peaceful environment to the residents, whom all seemed happy when I have visited. I know Mum is looking forward to getting home soon, but this has only been made possible by the support and help from all the staff. Thank you all so very much.

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Review from Mary S (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Eldon House, she has calmed down and seems very settled. She seems very happy with all the care and the staff. She really enjoys the food and coming downstairs to be in the lounge with everyone else. Overall, very happy and so pleased for Mum.

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Review from Pat d (Wife of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Eldon House is a small care home with a nice homely atmosphere. The staff are friendly and caring. The food is good and plentiful. I would recommend this home to anyone looking for a place for a relative with Dementia.

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Review from Gerald D (Brother of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my brother weekly and always felt welcome when I arrived at the home. Friendly and caring staff, homely environment and lovely food. I have been offered a hot drink and a cake every time I came in and nothing was ever too much trouble. Great Home.

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Review from Paul S (Son of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, the staff care well for the residents. From my knowledge of speaking with residents, they seem happy and content.


My mother has been a resident for 6 years and I am content with the care she has received at Eldon House.


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Current Review Score: 8.6 (8.608)

Overview of Review Score

The Review Score of 8.6 (8.608) out of 10 for Eldon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.676 for Eldon House is calculated as follows: ( (23 Excellents x 5) + (11 Goods x 4) ) ÷ 34 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.932 Points relating to the number of positive Reviews for Eldon House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Eldon House

What types of Care is Eldon House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eldon House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Eldon House have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Eldon House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eldon House to the centre of Liskeard?

4.3 mile(s) as the crow flies, distance by road may be significantly further.