Godolphin House Care Home

Godolphin House, 42 Godolphin Road, Helston TR13 8QF
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9.4 35 Reviews
  • Godolphin House Care Home, Helston
Godolphin House Care Home combines professional care with a service that supports the pursuit of a quality lifestyle.

All carers are highly trained and have worked hard to help the service build up its local reputation.

All care is based on individual needs, choices and preference, while the service philosophy is one of patience and kindness as well as being discreet and equally friendly towards visiting loved ones.

Carers have expertise in long and short-term provision, providing convalescence and respite to contribute to alleviating the pressure on local carers.

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Care Provided by Godolphin House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lynda Fletcher (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Godolphin House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,750
    • Self-Funded Residential Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Care £1,200 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,750

  • These prices are only a guideline, please contact Godolphin House to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Godolphin House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is a good sized car park, ideal for visiting and popping into town.


Godolphin House Care Home Reviews (35)

Total of 35, showing 1-20
9.4

Godolphin House Care Home has a Review Score of 9.4 (9.354) out of 10, based on 7 reviews in the last 2 years. Over all time Godolphin House Care Home has 35 reviews.

Overall Experience

  • 28
  • 5
  • 2
  • 0
  • 0

Date Published

35
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28

Review from G F (Husband of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team and staff are excellent people and can not be faulted in their dealing with patients/people who really need care and attention. The job description requires staff to be resilient and caring in order to deal with a whole number of requests at any given time. Well done to everyone
at Godolphin House Care Home and thank you from me a satisfied husband of a complex client.

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Review from Phyllis P (Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and are prepared to find out about anything you want to know and are a cheerful bunch. The food is good and as much as one wants and we are not rushed. Everything is nice and clean.

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Review from V T (Respite Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a month in hospital I needed to recuperate before returning to my home in Porthleven. Godolphin House Care Home Helston was the perfect choice and I greatly enjoyed my stay there. It was a cross between a four-star hotel and a nursing home. The accommodation was excellent, nothing was 'shoddy'.
The food was always delicious and the efficient staff were unfailingly helpful, patient and cheerful. If ever the need arose, I would be happy to return!

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Review from R F (Wife of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although it is with great sadness that my husband can no longer live at home, I feel the care and dedication of the staff are excellent in every way. It is a complete home-from-home.

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Review from Dorothy W (Resident) assisted by family/friend published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Run very well, lovely and clean. Staff very polite. Good facilities. Management manage things very well. Food is very good.

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Review from Ruth V (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum received at Godolphin House in Helston. She is always clean and tidy and looks very happy.
My one concern is that she needs hearing aids, I keep asking and they say they are acting on it.

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Review from Jane S (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor just about every day, I find the staff most obliging, helpful and very caring. They have helped me to transition from having Mum living with me to her being a resident in Godolphin House. It is very homely and friendly. It is very clean and the room is great. I have no complaints other
than maybe there could be more activities sometimes.
I couldn't be happier with Godolphin House in every aspect and would hate for Mum to have to move to somewhere else should she deteriorate too much.

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Review from Martin M (Brother of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Godolphin House Care Home for over twenty years; obviously under different managements. Since the present management, Able Care took over the home she has been cared for in a wonderful way. My sister is completely wheelchair-bound but is being cared for in every way
to make her comfortable both by the fantastic staff and management. Before Covid 19 I used to visit her four times a week and have never found her distressed in any way. She has ever walked and has very bad sight from birth but is assisted in an exemplary way and treated with respect. Able Care has given the home a sympathetic 'makeover' with new facilities to make it pleasant for the residents.

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Review from R M (Son of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since March 23 2020, due to Covid-19 have only visited outside property once - due to my relation age, 100yrs in 10 days and inclement weather.

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Review from G G (Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I need a great deal of help, I am very happy usually but because of (i think) staffing 'problems' sometimes have to wait quite a long time.

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Review from G T (Daughter of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Godolphin House have cared for my mum for nearly 4 years. Mum suffers with late-stage dementia. The staff are very kind and patient, mum doesn't understand basic instructions and does not recognise me. All staff are so caring. Mum is very relaxed and contented. I am so grateful that mum is cared for
by Godolphin House. They go the extra mile to help us during visits, even through Covid-19 restrictions.

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Review from Shaun C (Son of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The HCA’s were fantastic so caring and respectful shame they are not led by example. The food was ok, the laundry was always clean, most of the time the bedroom was clean and bed was made but when it wasn’t it was because they were short-handed on the floor which was often but they always tried to accommodate.
The building itself is tired but is always warm.
I’m just thankful to the HCA’s for being so kind to my dad, they were amazing.

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Review from E S (Respite Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A giant thank you to all managers, staff and resident for a month waited on hand and foot in your nice warm "hotel".

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Review from Darren N (Son of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the level of care this home has given so far to my Dad who has been a resident now for a couple of years. He is always clean and tidy and looked after with dignity, Dads room is more than suitable for him with toilets/bathroom close by. The house itself is always very clean, food always
smells lovely when I visit. All the staff are friendly and easy to get on with and rest of the residents always happy with plenty to do like games or reading if they wish or just catch up with what's on the TV.

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Review from Frances W (Sister of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care of my sister who has been at Godolphin House since September 2018 to be exemplary. She has been treated with dignity and kindness by all of the staff. Whenever I have visited and it has been at all times of the day, she has been clean. The general cleanliness of the home is of
a high standard. The manager manages the home with a calm efficiency and leads her team of staff by example and kindness.

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Review from Mary W (Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here and feel I am well looked after.

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Review from Muriel T (Sister of Resident) assisted by family/friend published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good quality of care, clean, good food, impressed with entertainment options. Staff all appear competent and caring. It is however somewhat expensive.

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Review from William J (Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very nice. I have been here for 9 1/2 years. The food is lovely. The staff are very good.

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Review from Dorothy R (Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good friendly staff. Nice room. Enjoy activities.

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Review from Beryl G (Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and caring. I'm not a great eater but the food is nice and nicely presented. Very satisfied so far!

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Current Review Score: 9.4 (9.354)

Overview of Review Score

The Review Score of 9.4 (9.354) out of 10 for Godolphin House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Godolphin House Care Home is calculated as follows: ( (56 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 81 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Godolphin House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 20 Mar 2025

A warm welcome awaits you at Godolphin House. Try our Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! There is no 'hard sell' or even a sales person. You will either like us and want to come back or not. We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are now booking well into 2025.


Awards / Recognitions (2)

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Frequently Asked Questions about Godolphin House Care Home

What types of Care is Godolphin House Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Godolphin House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Godolphin House Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Godolphin House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Godolphin House Care Home to the centre of Helston?

0.4 mile(s) as the crow flies, distance by road may be significantly further.