The Green Residential Care Home

Drump Road, Redruth TR15 1LU
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9.7 46 Reviews
  • The Green Residential Care Home, Redruth
The Green is an attractive home which has had an extensive internal refurbishment, with lots of wonderful spaces for the residents to relax with their loved ones, who are welcome at any time.

At the centre of the home is a beautiful, enclosed courtyard garden, where residents enjoy gardening activities. This summer they’ve loved growing their own produce, harvesting it for the chef to use in the kitchen. There are raised planters for residents in wheelchairs to enjoy gardening and sheltered seating so they can enjoy the fresh air even if it’s raining!

As well as residential and dementia care, the team also offers respite care breaks, which can be pre-booked and are ideal for family carers who would like to take a short break themselves, with the peace of mind of knowing their loved one is in safe hands.

There are lots of welcoming, communal lounges and dining rooms, and a spacious, light and airy open plan entrance room with a piano off the main glass atrium. With so many spaces to enjoy, residents and their families really can enjoy quality time together.

The Green is a vibrant, thriving home where the team is passionate about enriching the lives of their residents with so many activities and experiences. From games and visits from well-behaved dogs, to arts and crafts and baking.

Mealtimes are a real highlight of the day, with an extremely talented chef who prepares delicious, home-cooked meals and even makes chocolates for the residents, as well as freshly baked cookies and cakes every day for afternoon tea.   

The local community is embraced into life in the home, from local singers and musicians to animal therapy groups, who bring along everything from rabbits to snakes. The residents also enjoy regular exercise sessions and appointments with a mobile hairdresser in the home’s salon.

Next door to Redruth Rugby Football Club, The Green is also a ten-minute walk from the town centre.

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Care Provided by The Green Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Dion-Jayne Willis (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Green Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,599
    • RESPITE Self-Funded Residential Care from £1,599

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1599, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Green Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home provide care 24 hours a day - 7 days a week and if visiting a family member outside of normal hours, this can be arranged with the home's manager, The Green do not restrict visits to certain hours of the day, The Green want this to be their home, as much as ours.


The Green Residential Care Home Reviews (46)

Total of 46, showing 1-20
9.7

The Green Residential Care Home has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years. Over all time The Green Residential Care Home has 46 reviews.

Overall Experience

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Date Published

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Review from K W (Husband of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Green is a very pleasant home from home for my wife, when I visit I always get a pleasant hello from all staff who are all very caring and knowledgeable about their tasks. It is very nice. To know that when I leave she is well cared for and comfortable and I can relax in the knowledge that she is
safe.

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Review from Sara M (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad needed a week where I knew he'd be safe and supported while we spent time away. From the first phone call, to initial visit, and then the stay, nothing was too much trouble. Dad was well fed, entertained, socialised, rested and very well looked after. When we came to pick him up, he was packed and
ready to go. The staff were sad to see him leave and several residents said heartfelt farewells. Dad wants to go back again and I hope he can. Thank you all.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your lovely review, our team at The Green will be touched to read your kind words. We're so glad to hear your dad had a positive stay and felt so well cared for. It's wonderful that he was able to relax, enjoy the activities, and make connections with others. We'd love to welcome him back anytime. Your kind words mean a lot to us, thank you.


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Review from Geraldine G (Wife of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so delighted with the whole experience of visiting the care home. The staff are friendly and helpful, nothing is too much trouble. I am always made welcome. The rooms are airy and smart. Always clean. The food is excellent and tasty. My husband has settled very well, and I know he is being looked
after so well.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you so much for your lovely feedback for The Green. We're delighted to hear that you've had such a positive experience. It's wonderful to know that your husband has settled in so well and that you have peace of mind knowing he's being so well looked after. Your kind words are greatly appreciated thank you.


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Review from S S (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has settled extremely well into The Green. From the very start he has been calmer, had great company - staff and residents - which has enhanced his every day life significantly.
There is always a calm, caring and inclusive atmosphere with activities for residents, lovely good and opportunity
to socialise or reside in calmer rooms.
The home is always tidy, clean and many staff available and on hand. Some outside activities may contribute to the well being of residents and staff making the environment a top establishment!

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Review from Brendan O (Son of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is brilliantly cared for at The Green Residential Care Home. She is treated with kindness and dignity by all the staff. Every time I visit I am made to feel welcome. Mum tells me she is happy to be at The Green. The staff keep me up to date with Mum's health conditions. I really cannot fault the
staff and the way they look after Mum. I can sleep easy knowing she is so well cared for. Thank you!

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your heartfelt review. We're so pleased to hear that your mum feels so happy and well cared for at The Green. Our team will be delighted to know that you feel so welcome during your visits too, as making The Green homely for loved ones is really important to us. Keeping families informed is a priority, and we're glad it brings you peace of mind. We truly appreciate your kind words, thank you.


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Review from T B (Daughter-in-law of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and very friendly staff. Excellent care home, very clean. Well worth the money. Couldn't ask for a better care home.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your wonderful review for The Green. We're thrilled to hear that you're pleased with the care and cleanliness of our home. Our team strive to provide the highest standards of care, and it's rewarding to know that you feel it's well worth it. We appreciate your kind words.


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Review from C B (Son of Resident) assisted by family/friend published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care, very friendly staff. Excellent staff, very helpful. Couldn't wish for a better care home.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your kind words about The Green. We're so glad to hear that you're happy with the care and support provided by our team. It's our goal to create a warm and welcoming environment, and it means a lot to know that you feel this way. We truly appreciate your review.


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Review from A W (Granddaughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Green Residential Care Home is excellent, all the staff are lovely and go above and beyond for all the residents. The atmosphere is always lovely and everyone has always got a smile on their face. Every time I visit my nan she always tells me how happy she is, films she's watched and activities
she has done. She has made lots of friends which is lovely for her.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your wonderful five-star review for The Green, it sounds like your grandmother is extremely happy there in the care of such a fantastic and devoted team.


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Review from Allen M (Grandson of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our nan is very well looked after, waited on hand and foot. Very clean and very friendly. Always feel welcome. The staff are always happy to help with anything.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your review for The Green. The team will be touched to read your kind words and thrilled with your five stars in every area. Thank you for your feedback.


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Review from Sam P (Granddaughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is the best care home we have ever come across. So clean with friendly staff and very welcoming.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your five-star review for The Green, the team will be delighted to hear you feel they are the best.


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Review from H A (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and welcoming, listening to our concerns about Mum. Most of the care staff have been very caring towards Mum, making conversation even though she may forget what she was talking about. Cleanliness is excellent.
Mum is always clean and tidy.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you so much for your kind review of The Green. We strive to provide a warm and caring environment for all our residents and we're glad to hear that your Mum feels well cared for and comfortable with us. Our dedicated staff are committed to ensuring cleanliness and making meaningful connections, even amidst the challenges of memory loss. We appreciate your feedback and look forward to continuing to provide excellent care.


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Review from Margaret B (Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here, they treat me with respect and everyone is most helpful, listen to my troubles when I'm a bit down, everyone looks after me very well, nothing is too much trouble for me.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your five star review for The Green, the team will be delighted to read your kind words about how happy you are there.


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Review from Allister D (Son of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Green do a wonderful job of being professional and caring, all with a sense of humour. The facilities offer large open-plan areas where the residents can walk around as well as smaller more private lounges if they are looking for somewhere quieter. There's an ongoing programme of
refurbishment which is continuing to improve the decor and furnishings. The entertainments are varied and suitable. I think the care being offered is about as good as it can get. I would hope that eventually more rooms could be offered with en-suite facilities but I understand the expense and logistics in upgrading an existing building can make that difficult.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your wonderful review for The Green, the team are devoted to enriching the lives of their residents and will be delighted to read your comments.


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Review from Karen P (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at The Green. The staff are so friendly and caring. I have never been to a home so welcoming. Mum is kept clean and the doctor visits regularly. The facilities are good, the hairdresser etc. I found knowing who everyone was at the start difficult but this has improved greatly over
time.

Reply from Kate Yates, Communications and Content Specialist at The Green Residential Care Home

Thank you for your five-star review of The Green; we are delighted your mother is so happy and settled there.


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Review from J E (Wife of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience good. Friendly staff. Very clean.

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Review from Vic C (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my father, I have witnessed excellent interaction by the staff with all the residents. All staff are very friendly and do not shy away from any request to assist my father. Every day there are different activities which he is encouraged to join in with.
Poor communication whilst dealing
with head office. Difficulty trying to get through.

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Review from M B (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is treated respectfully. Staff listen to her and engage in conversation as they perform their duties. Their cheerfulness encourages her to be happy and content.
She is fully supported, though encouraged to perform the actions she is able to complete for herself. I visit frequently but have
been way at times and on my return my mother has been extremely well cared for, I must admit that I have been pleasantly surprised!

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Review from B C (Daughter-in-law of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly. Always going above and beyond. Always made to feel welcome. Smiles from all the staff. Reception lady is so welcoming.

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Review from C B (Son of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has thoroughly enjoyed her 2 week respite at The Green. The staff have been absolutely fantastic, so welcoming and caring.
The home has been transformed over the last year and is now a wonderful home, clean and good facilities.

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Review from S L (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we have always been made to feel very welcome and part of The Green Family. My father is treated with humour, care and at all times dignity. Although he doesn't always understand where he is or why. He mostly appears settled and happy in his surroundings. There has at times been an abundance
of agency staff who though excellent carers obviously are not as familiar with their charges as permanent staff. This issue is being addressed successfully. I am very pleased with the support care and love my father is receiving.

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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for The Green Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for The Green Residential Care Home is calculated as follows: ( (217 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 285 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Green Residential Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Dion-Jayne

Dion-Jayne Wills

Job Title: Registered Manager

Joined: 2022

For Dion, it's ‘the beautiful little moments’ at The Green that mean so much to her.


Having worked in the care sector for ten years, Dion absolutely loves her job.


“We want everyone here to enjoy every second of their time with us and, to that end, do everything we can to make this stage of their lives as special and fulfilling as we can,” she explains.


“Our residents have so much to give and I love seeing their confidence and independence grow when they come here. I truly believe in enriching lives and taking care of our residents as if they were my own parents."


Frequently Asked Questions about The Green Residential Care Home

What types of Care is The Green Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Green Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Green Residential Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at The Green Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Green Residential Care Home to the centre of Redruth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.