Langholme

Arwenack Avenue, Falmouth TR11 3LD
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9.7 97 Reviews
  • Langholme, Falmouth
Langholme is a homely and versatile care residence, located in the popular coastal town of Falmouth and employing skilled carers to deliver person-centred solutions that protect the well-being of residents over the long term.

The service values the perspective of residents and their loved ones, taking pride in the strong reputation it has built locally for being both a friendly and professional service.

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Care Provided by Langholme

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Maria Browne (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Langholme

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,154 – £1,242
    • Self-Funded Residential Dementia Care £1,332 – £1,418
  • (these prices are only a guideline, please contact Langholme to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Langholme Reviews (97)

Total of 97, showing 1-20
9.7

Langholme has a Review Score of 9.7 (9.731) out of 10, based on 13 reviews in the last 2 years. Over all time Langholme has 97 reviews.

Overall Experience

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  • 19
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Review from G M (Niece of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the staff with their care for my elderly aunt who is bedridden and almost blind. I'm sure at times she can be very awkward, but I know she is looked after.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a supportive review. Your aunt is a pleasure to care for. I will share your comments with the team.


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Review from L S (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know Mum is very well cared for and safe in her environment. She has a variety of meals and a good choice of different food and drinks. The staff know her well and how she likes different things. She enjoys taking part in the activities.

Reply from Maria Browne, Home Manager at Langholme

Thank you for taking the time to review us, and I'm glad that you feel your mum is well cared for. I will pass on your comments to the staff, and I would also like to thank you for all your kind supportive words when you visited.


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Review from M W (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great home. My mum says it feels like a family atmosphere, mainly due to the lovely staff. The room she has is just right - a nice bed, a wet room and a comfy chair with a nice view from the window. She enjoys the food although she can be quite particular so I guess it’s quite a challenge
for the chef! The cost is very reasonable, especially comparing it with someone coming into a house to look after my mum. She’s been out on a bus trip arranged by the home and also a wheelchair tour in the local shopping area. My mum is often in pain but the carers are always looking for ways to ease the pain. They are so caring. I would be very happy to spend my last few years in this home.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a supportive review, I'm so glad that your mum has settled in well. Your mum is a delight to care for too. I will forward your review onto the team.


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Review from Tanya M (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved in a few months ago, staff were helpful ensuring she settled in. She has dementia so it is important she is not left to sit alone. There is a marked improvement already, she has humour again and is more sociable. She is happy, there is always something going on. Thank you and would highly
recommend it.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a supportive review and I have passed it on to the team. It is lovely to hear that your mum is settling in so well and yes, there is always something going on.


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Review from Alexander W (Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a great advantage over most residents arriving here as a local methodist. I had been fully aware of Longholme since it was opened in 1969, and over the years, I have attended services and functions and visited several residents.
My overall impression since coming here in April 2021 has been
of very caring and approachable staff at all levels. This, more than any other factor, has made me a contended person.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a supportive review. It’s lovely that you had been visiting us for numerous years and then decided to move in. I will pass on your review to the staff.


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Review from Shane E (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A wonderful care home built on trust, hard work and commitment. This all transpires from the top. Staff are valued and are always willing to help in any way they can. They go over and above their required work role.
Sometimes there appears to be a shortage of staff but this is probably due to holidays
being taken - I don't know. I feel my mum is very well cared for and very safe.

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Review from C S (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Langholme always go above and beyond to help their residents. Plenty of activities and lovely music to entertain everyone. The food is tasty and healthy too.

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Review from Richard P (Son of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Building is well-maintained. Staff are good, management, carers, everyone who works there.

Reply from Maria Browne, Home Manager at Langholme

Thank you for your supportive review. I will share this with my team.


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Review from Runa R (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Langholme after living in another care home. That home was adequate but Langholme is so much better. Her room is lovely; the standard of cleanliness is excellent; I haven't met a member of the team who I haven't liked; activities are arranged for most days and the residents are given
the opportunity to go out in the mini-bus regularly. I love that there are two floors - dementia/non-dementia so that residents without dementia get time away from the sometimes more disruptive residents, however they all meet for entertainment. I can't really rate the home highly enough. I'm so happy my mum is there.

Reply from Maria Browne, Home Manager at Langholme

Thank you for your review. I’m very proud of my team and how they support our residents and families, above and beyond. I will pass your lovely words onto them.


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Review from C P (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in, in March. This was a new experience for both her and the rest of our family. Not only does mum receive excellent care I really feel we as relatives receive equal care. I am so grateful to everyone. Mum's room was freshly painted as I said she wouldn't like the blue walls. Every request
was accommodated to help mum settle in. Everyone is so friendly and knowledgeable and chatted with mum. I know we made the right choice.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a lovely review. It’s a pleasure to look after your mum and as a relative we equally care, as you do for us – therefore one great caring team, all of us together.


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Review from I B (Son of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the standard of care at Langholme. Staff have been excellent through the trying time of Covid.

Reply from Maria Browne, Home Manager at Langholme

Thank you for your supportive review. I’m very proud that during the pandemic, my staff went above and beyond to maintain our high standards.


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Review from A E (Wife of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provides love and care that is second to none. After almost a year my feelings have not changed. The kindness shown to me personally is something I truly appreciate.

Reply from Maria Browne, Home Manager at Langholme

Kindness and caring are the most important values to build excellent care on; thank you for a lovely review.


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Review from K J (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to mum’s struggle with Dementia and Alzheimers, she has now lived at Langholme for 12 months and I have been very happy with the care that she receives. The carers, nursing staff and management are all very professional, but most importantly they are very friendly and kind. Langholme feels like
a home from home, it has a lovely community feel and they certainly seem to go above and beyond to help their residents live the best life they can. The entertainment, gardens, communal areas and rooms are wonderful and as a relative, I can’t put into words what a relief it is to see mum settled into such a lovely place.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a supportive role and it’s a pleasure to look after your mum.


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Review from J C (Son of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is a resident of Langholme. I find them a helpful and caring place for him to live. He has dementia, and as such, they need to take special notice of his needs as they change all the time. Whilst this is a lot of money, I think it offers a good value compared to others. I would recommend them.

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Review from M R (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad seemed to be losing his mind and lost the will to live in his last care home but since being at Langhome he is much happier and back to his old self regaining lost brain cells and humour. I can't find fault with Langholme it feels like a big family home with a very relaxed atmosphere. The staff
are so kind and friendly and always have plenty of time for family and residents, nothing seems to be a problem for them. The food is great and the gardens are beautiful and peaceful.

Reply from Maria Browne, Home Manager at Langholme

Thank you for such an amazing review, which I passed on to the staff and they said that your dad is a pleasure to care for and we are glad that he has settled in so well.


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Review from D C (Son of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the management very pleasant to talk to and they are always willing to listen to any concerns. The staff always seem to be cheerful and take great delight in caring for the residents. I am very happy for her to be living here.

Reply from Maria Browne, Home Manager at Langholme

Thank you very much for your review. We are delighted to hear you are happy that your mother lives here at Langholme and that you find our staff cheerful and helpful.


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Review from A J (Friend of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident for around one year, He is happy he enjoys the assorted activities and loves the interaction with all the staff. Langholme have kind, gentle staff that have given my friend just what he needed. He is looking very well and tells me every day how happy he is. Thank you for
enhancing my friend's day. You all do an amazing job.

Reply from Maria Browne, Home Manager at Langholme

It's wonderful that you have managed to continue a strong friendship and it's a pleasure to always see you. I will pass on your supportive review to all of the staff. Thank you.


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Review from A W (Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since April 2021. Over the years I had visited many times as a visitor or to fetes and services I am a Methodist and know two of the residents already. Since then I have felt very much at home here despite periods of quarantine. I have times of depression which I have been
prone to for years but this has been shorted lived greatly helped by the care and understanding of the staff. The staff have been so helpful in regarding Langholme as my home after 75 years of residence in the Ponsanooth area

Reply from Maria Browne, Home Manager at Langholme

Thank you for such a kind and supportive review. I'm proud to read that you feel my staff are caring and understanding, which are a few of the values that underpin Langholme. I will pass your review onto my team.


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Review from Catherine P (Niece of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Langholme has provided a secure and caring environment for my aunt. Over the last two difficult years, they have remained consistent and professional. Whilst I understand the constraints and restrictions, it would be nice if there were more simple activities, both mental and physical. Overall, I am
very happy with Langholme - staff and premises.

Reply from Maria Browne, Home Manager at Langholme

Thank you for your kind review, which I will share with my team. Unfortunately, some activities were restricted due to government guidelines; however, I'm glad to say that there is now a full activity programme for those that choose to participate, inclusive of exercise for health, mini bus trips, music therapy, involvement with our local community and our fabulous get-togethers with residents and their significant others.


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Review from Roger T (Husband of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family is so pleased to have found such a safe and caring place for my wife. Following a couple of weeks to properly assess her needs, those needs are very well provided for meaning my wife is happy, well cared for and feels secure. Staff, from senior management to the newest recruit are most solicitous
and always ready with support.

Reply from Maria Browne, Home Manager at Langholme

Thank you very much for your lovely review. We are delighted your wife has settled so well here and that you both are happy with the care and our staff here at Langholme.


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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Langholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Langholme is calculated as follows: ( (116 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langholme is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (0)

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Frequently Asked Questions about Langholme

What types of Care is Langholme registered for?

Older Person Care, Dementia, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Langholme provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Langholme have?

There are 40 Single Rooms.

What are the Facilities & Services at Langholme?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Langholme to the centre of Falmouth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.