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Longview Care Home has a Review Score of 10 (9.986) out of 10, based on 18 reviews in the last 2 years. Over all time Longview Care Home has 55 reviews.
Review from Debi M (Daughter of Resident) published on 7 February 2025
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Review from Susan S (Daughter of Resident) published on 31 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
It is wonderful to read how pleased you are with your mums home. It is heart warming to read a review like this and I will ensure your kind words are shared with all staff. Thank you.
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Review from Kate M (Daughter of Resident) published on 31 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
Thank you so much for leaving this review. The recommendation that you have given for Longview is fantastic to read. Longview staff team work tirelessly in all they do and the home is a credit to them. So glad to read how reassure you feel about your mums care.
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Review from Aaron R (Nephew of Resident) published on 31 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
Such lovely words. We are so pleased that your Uncle has settled so well. He is very much in safe hands and we are glad that you feel this too. Thank you for taking the time to leave this review.
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Review from M P (Niece of Resident) published on 30 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
Thank you so much for taking the time to write this heartwarming review. To read how caring our staff are and how reassured your mum feels is something I will ensure is passed on to the entire team. Thank you
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Review from Sue P (Wife of Resident) published on 30 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
It's really good to hear that your husband is so well cared for and you are happy with how well he has settled, along with the level of care he receives. Thank you for taking the time to give us this feedback, it means a lot to all of us.
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Review from K G (Power of Attorney of Resident) published on 23 January 2025
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Reply from Adele Beaton, Area Manager at Longview Care Home
Thank you for taking the time to complete this review. Here at Longview, our residents are at the heart of all we do and your words mean such a lot to read. I will be sure to pass your feedback to the entire team. Thank you so much.
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Review from W M (Daughter of Resident) published on 21 November 2024
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Reply from Adele Beaton, Area Manager at Longview Care Home
Thank you so much for taking the time to write a review for Longview. I really can't thank you enough for your wonderful words and it's heart warming to read that you are so pleased with the care your dad is receiving. I will be absolutely sure to pass this on to the entire staff team, thank you again.
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Review from H P (Daughter of Resident) published on 16 July 2024
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for leaving such a lovely review. I am so pleased to hear that your dad has settled in well at Longview.
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Review from I B (Son of Resident) published on 11 July 2024
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Review from Ian H (Son of Resident) published on 14 June 2024
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for your kind feedback and comments. I will be sure to pass this on to the staff.
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Review from Celia B (Daughter of Resident) published on 4 June 2024
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for taking the time to leave such a wonderful review. I am so pleased that you and your mum are happy with Longview. I will share your comments with the team.
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Review from Mandi G (Daughter of Resident) published on 28 November 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
We are so pleased to hear you are happy with Longview and the team. I will ensure that the staff see your lovely review.
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Review from Patricia M (Daughter of Resident) published on 20 November 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
That is so lovely to hear! We are delighted that you are happy with Longview.
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Review from Maureen S (Daughter of Resident) published on 1 November 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for leaving such a lovely 5-star review. I am pleased that you are happy with Longview and that your mum is getting the care that she needs.
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Review from Carol L (Daughter of Resident) published on 30 October 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
What a lovely review, thank you so much! I am delighted to hear that your mum is happy at Longview and you are happy with the service we provide.
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Review from J M (Wife of Resident) published on 26 October 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for taking the time to leave a review. I am delighted to hear that you are happy with the care and service provided to your partner.
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Review from Martyn H (Son of Resident) published on 15 May 2023
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Reply from Anna Blenkinsop, Director at Longview Care Home
Thank you for taking the time to leave a review. I will be sure to pass this onto the staff.
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Review from Sue A (Wife of Resident) published on 19 April 2022
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Review from David B (Son-in-law of Resident) published on 7 March 2022
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The Review Score of 10 (9.986) out of 10 for Longview Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.986 for Longview Care Home is calculated as follows: ( (209 Excellents x 5) + (3 Goods x 4) ) ÷ 212 Ratings = 4.986
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Longview Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jul 2022
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Job Title: Registered Manager
Joined: 2011
Kanwaljit has worked at Longview since 2011, starting as a Care Assistant, working up to Deputy Manager and is now the Registered Manager. She has been the Registered Manager since February 2020. Kanwaljit has a Diploma in Nursing and Midwifery in India and worked as a nurse for 10 years in India before moving to the UK.
Kanwaljit is very experienced in dealing with residents with Dementia and is committed to looking after their health and well-being and giving them the best quality of life.
Job Title: Director
Joined: 2019
Longview is owned by a family business and Amy is one of the Directors. As a family, we have been in the care industry for over 30 years and own several care homes in Cornwall specialising in Dementia and mental illness. Amy has a Law Degree and qualified as a Solicitor in 2000, specialising in Employment Law. She now works full time for the care home business and takes particular responsibility for Longview.
Job Title: Operations Manager
Joined: 2020
Tipson has a Diploma in Nursing and Midwifery in India and worked as a nurse in India for 10 years before moving to the UK. Tipson has worked at Longview since 2020. Before this, he worked as the Senior Carer at a local care home for 9 years. Tipson is very experienced in dealing with residents with Dementia and is dedicated to caring for their health and well-being. He has an NVQ in Health and Social Care Level 3.
Job Title: Senior Lead
Joined: 2017
Chloe has worked at Longview since 2017, starting as a Care Assistant, thriving in this role she then worked her way up and is now lead to the senior team.
Chloe is the first point of call for most visiting professionals and families.
Job Title: Administrator
Joined: 2020
Kerry has worked at Longview since 2020.
Kerry assists Kanwaljit and the team in running the home.
Kerry has an NVQ Level 3 in Business Administration and has completed the Care Certificate.