Longview Care Home

Rosehill, Goonhavern, Truro TR4 9JX
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10 55 Reviews
  • Longview Care Home, Truro
Established since 1981.

A family run business offering a high standard of professional care.

Set in 3 acres of beautiful landscaped gardens.

Specialised in full time, respite and day care. Equipped with Nurse Call systems and lifts to all floors.

Apetito is their catering provider; offering a range of food options which are both tasty and nutritious.

Visiting chiropodist and hairdresser.

For a free brochure or view, please contact the home manager.

Care Provided by Longview Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kanwaljit Kaur (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Longview Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,800
    • Self-Funded Residential Dementia Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800
  • These will be discussed on a 1-1 basis


  • (these prices are only a guideline, please contact Longview Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking on site


Total of 55, showing 1-20
10

Longview Care Home has a Review Score of 10 (9.986) out of 10, based on 18 reviews in the last 2 years. Over all time Longview Care Home has 55 reviews.

Overall Experience

  • 52
  • 3
  • 0
  • 0
  • 0

Date Published

55
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12
18
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Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident at Longview in July 2024 after a very stressful 3 months in hospital looking for a suitable home. From day 1 the transition for Dad and ourselves has been stress free and we all had a lot of support from the Longview team. Dad's care is excellent and the carers understand his individual
needs. He feels relaxed and at home. His quality of life has been enhanced since becoming a resident at Longview, he enjoys all the entertainment and activities that are arranged. We feel very privileged that Dad is being so well cared for in such a caring, supportive and beautiful home. Dad and his family feel very much a part of the Longview community.
We have just experienced an amazing Christmas at Longview. The team and Activities Coordinator put so much effort into making it a special occasion for the residents and visiting families. It was truly joyous attending Christmas parties and sharing a fabulous Christmas dinner there, it made Dad so happy.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Longview Care Home enough, not just for December 2024 but from when my mum first came to Longview in September 2024 up until the present date!
Mum is well cared for by all staff.
They treat her with respect and kindness and cater for all her needs.
It is of great comfort to me, my
brother and our families to know that Mum is well cared for and safe.
All the staff are also very kind and respectful to me when I visit too
Nothing is too much trouble.
I get phone calls to update me on Mum's health and well-being if necessary too.
Thank you, Longview.

Reply from Adele Beaton, Area Manager at Longview Care Home

It is wonderful to read how pleased you are with your mums home. It is heart warming to read a review like this and I will ensure your kind words are shared with all staff. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the new block at Longview since August. She settled in very well with everyone making her very welcome. Mum thinks she is in a hotel all the staff are so loving and caring and will do anything for her even though my mum can be difficult at times.
The bedrooms are fantastic and so
is the lounge. The level of cleanliness is very good. The food is very good and mum eats it all.
They have weekly activities and entertainment which Mum loves. I feel relieved that she has found somewhere so good and I do not have to worry about her.
I highly recommend Longview as a care home.

Reply from Adele Beaton, Area Manager at Longview Care Home

Thank you so much for leaving this review. The recommendation that you have given for Longview is fantastic to read. Longview staff team work tirelessly in all they do and the home is a credit to them. So glad to read how reassure you feel about your mums care.


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Overall Experience  Overall Experience 5.0 out of 5

Brought my uncle into this home. Felt very uneasy with letting others look after him but was a lovely, happy, amazing place. I couldn't have wished for any better, felt very content knowing he's in safe hands. Staff are so friendly, knowing he has round the clock care and always a nice cup of tea when
anyone visits him.

Reply from Adele Beaton, Area Manager at Longview Care Home

Such lovely words. We are so pleased that your Uncle has settled so well. He is very much in safe hands and we are glad that you feel this too. Thank you for taking the time to leave this review.


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Overall Experience  Overall Experience 5.0 out of 5

When my aunt had to go into care there was only one place we wanted her to go which is here in Longview. My gran, her sister, was also a resident from 2012-2016 and received the very best of care, and my aunt also receives the very best of care and attention.

Reply from Adele Beaton, Area Manager at Longview Care Home

Thank you so much for taking the time to write this heartwarming review. To read how caring our staff are and how reassured your mum feels is something I will ensure is passed on to the entire team. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

They are very good clean and tidy. My husband has been in there for a few months now and he has settled in well. He is always clean and tidy, they help him with whatever he needs to do. When I go to see him, they keep me up-to-date with what is going on with him. They always offer tea or coffee when
you arrive.

Reply from Adele Beaton, Area Manager at Longview Care Home

It's really good to hear that your husband is so well cared for and you are happy with how well he has settled, along with the level of care he receives. Thank you for taking the time to give us this feedback, it means a lot to all of us.


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Overall Experience  Overall Experience 5.0 out of 5

Couldn't have wished for anything more. 10/10 for everything!
Treat people with respect, kindness and compassion at all times
Clean, good top quality and staff are understanding and kind to the residents and families of the people in their care.
Thank you.

Reply from Adele Beaton, Area Manager at Longview Care Home

Thank you for taking the time to complete this review. Here at Longview, our residents are at the heart of all we do and your words mean such a lot to read. I will be sure to pass your feedback to the entire team. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk into the home there is a sense of calm, we were really worried about our dad and his needs, but this worry was taken away by the wonderful caring and thoughtful staff. We certainly could not ask for more, Dad is always well dressed clean clothes, shaved and looks very presentable.
There are plenty of staff around who are always willing to answer any concerns you might have. His room is so lovely and spotlessly clean. They take away any worries you may have about your relative's needs. We know Dad is being looked after and cared for.

Reply from Adele Beaton, Area Manager at Longview Care Home

Thank you so much for taking the time to write a review for Longview. I really can't thank you enough for your wonderful words and it's heart warming to read that you are so pleased with the care your dad is receiving. I will be absolutely sure to pass this on to the entire staff team, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

The moment we walked into Longview, as a family, we found it calm, the staff were calm, the residents were calm and it was a nice thing to see.
My dad has settled in well, he has other challenges apart from dementia but the staff always listen to us and take on board how my dad may need other care.
My
dad is always well-presented, clean, shaven and clean clothes.
The staff are polite and respectful to both residents and family members when we visit.
As a family, although we miss him desperately, we know he is having wonderful care and love at Longview.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for leaving such a lovely review. I am so pleased to hear that your dad has settled in well at Longview.


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Overall Experience  Overall Experience 5.0 out of 5

I felt relieved to have found a place for my father at Longview Care Home. They were able to cope with all his special needs and moods. His room had a beautiful view of the garden, perfect for a former gardener.
The staff were plenty, friendly and very helpful. As I live abroad it was important to
me to have someone reliable at the care home to deal with matters involved. This showed most at the final stage and was handled excellently by the manager.
There were unpleasant experiences before with other care homes so my wife and I were able to compare and felt happy to have found a peaceful place for my father to live. We can certainly recommend the Longview Care Home and are very thankful for the way the staff looked after my father.

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Overall Experience  Overall Experience 5.0 out of 5

Dad moved into the care home a few weeks ago. He has presented a number of challenges to the team and they have been professional, caring, and responsive throughout. They're particularly good at working with us and Dad to provide the care that he needs while respecting his independence. They're very
happy to have us visit whenever we like (outside of meal times) and show us lots of hospitality. I can't recommend them highly enough.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for your kind feedback and comments. I will be sure to pass this on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Longview in March this year. Initially just for respite as her behaviour (due to Alzheimer’s) was very challenging at home.
From the initial first visit to assess her needs we felt confident and at ease with handing our dear Mum’s care over to them.
Mum struggled to settle at first
and that time was filled with a lot of trauma and worry about how she was reacting to being out of her familiar environment.
Every member of staff calmed our fears, looked after Mum fantastically and did everything possible to help both Mum and us. Every phone call and visit is met with a positive and caring attitude and we will be forever grateful for their kindness and support.
Mum is now at Longview permanently. We see her face light up with every interaction with staff, she’s settled in and even though the journey with Dementia has been a rollercoaster for us - we can now relax knowing Mum is safe and receiving excellent care.
I highly recommend Longview.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for taking the time to leave such a wonderful review. I am so pleased that you and your mum are happy with Longview. I will share your comments with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Longview for 2 years. He is always cleanly dressed and shaven in a timely manner in the morning. There are always plenty of staff around and he doesn’t have to wait for toileting help. Staff are friendly and empathetic whilst also compassionate and engage with the residents.
I
notice positive interactions by staff with my father and they are attentive to his needs and he enjoys cheeky humour with them.
On visits management have taken the time to come and chat with my father and myself.
Staff are quick to notify us of any items my father is in need of and keep us informed straight away of any accidents, falls or minor injuries. They have always contacted the doctor's surgery with any concerns or ailments rapidly.
Overall my father seems happy and content in his stay at Longview and we can’t praise the staff enough for his care.

Reply from Anna Blenkinsop, Director at Longview Care Home

We are so pleased to hear you are happy with Longview and the team. I will ensure that the staff see your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Longview for more than a year now, and her care has been exemplary. The kindness, consideration and attention to her physical and mental welfare is a five-star standard. The staff and management also show the same kindness and care to all the families of their residents, which
I have been very grateful for.

Reply from Anna Blenkinsop, Director at Longview Care Home

That is so lovely to hear! We are delighted that you are happy with Longview.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to Mum at Longview, as she has dementia and can be very difficult. The staff are always helpful and friendly and you are always offered a cup of tea and biscuits when you arrive. It is peace of mind to know Mum is being well looked after and always looks neat and tidy.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for leaving such a lovely 5-star review. I am pleased that you are happy with Longview and that your mum is getting the care that she needs.


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Overall Experience  Overall Experience 5.0 out of 5

My sisters and I have been very pleased with the care the staff give to our mother, they deserve a 10-star review!
Before Mum went to Longview she was very angry and upset all the time, after a week or two in Longview she was a changed woman (she's been there a year now), she's always happy and laughing
all the time. My sisters and I have no worries about Mum now.
The staff are amazing, always so friendly and the care they give Mum is great!
We would recommend Longview to anyone!

Reply from Anna Blenkinsop, Director at Longview Care Home

What a lovely review, thank you so much! I am delighted to hear that your mum is happy at Longview and you are happy with the service we provide.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff always smiling, nothing is too much trouble. Spotless clean, my partner always looks clean and tidy the food looks very nice on the whole. I can go home after visiting with no worries because I know he's in safe hands.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for taking the time to leave a review. I am delighted to hear that you are happy with the care and service provided to your partner.


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Overall Experience  Overall Experience 5.0 out of 5

Heartfelt thanks from all the family for your consistently outstanding care, compassion and kindness during Mum's stay with you. We will never forget the dedication and professionalism displayed by every member of staff involved in her care.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for taking the time to leave a review. I will be sure to pass this onto the staff.


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Overall Experience  Overall Experience 5.0 out of 5

The whole team at Longview Care Home are fantastic. The care given to residents is exemplary. The team are totally dedicated to the job they do and deserve the utmost praise. Longview Care Home and its staff are a credit to the care sector in Cornwall. Well done to you all.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, and go above and beyond the call of duty. Really cannot fault the care and attention provided to the residents, especially those suffering with dementia, or their communication with family and friends. Highly recommended

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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Longview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Longview Care Home is calculated as follows: ( (209 Excellents x 5) + (3 Goods x 4) ) ÷ 212 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jul 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (5)

Kanwaljit

Kanwaljit Kaur

Job Title: Registered Manager

Joined: 2011

Kanwaljit has worked at Longview since 2011, starting as a Care Assistant, working up to Deputy Manager and is now the Registered Manager. She has been the Registered Manager since February 2020. Kanwaljit has a Diploma in Nursing and Midwifery in India and worked as a nurse for 10 years in India before moving to the UK.
Kanwaljit is very experienced in dealing with residents with Dementia and is committed to looking after their health and well-being and giving them the best quality of life.


Amy

Amy Clark

Job Title: Director

Joined: 2019

Longview is owned by a family business and Amy is one of the Directors. As a family, we have been in the care industry for over 30 years and own several care homes in Cornwall specialising in Dementia and mental illness. Amy has a Law Degree and qualified as a Solicitor in 2000, specialising in Employment Law. She now works full time for the care home business and takes particular responsibility for Longview.


Tipson

Tipson Gill

Job Title: Operations Manager

Joined: 2020

Tipson has a Diploma in Nursing and Midwifery in India and worked as a nurse in India for 10 years before moving to the UK. Tipson has worked at Longview since 2020. Before this, he worked as the Senior Carer at a local care home for 9 years. Tipson is very experienced in dealing with residents with Dementia and is dedicated to caring for their health and well-being. He has an NVQ in Health and Social Care Level 3.


Chloe

Chloe Philp

Job Title: Senior Lead

Joined: 2017

Chloe has worked at Longview since 2017, starting as a Care Assistant, thriving in this role she then worked her way up and is now lead to the senior team.


Chloe is the first point of call for most visiting professionals and families.


Kerry

Kerry Collings

Job Title: Administrator

Joined: 2020

Kerry has worked at Longview since 2020.


Kerry assists Kanwaljit and the team in running the home.


Kerry has an NVQ Level 3 in Business Administration and has completed the Care Certificate.


Frequently Asked Questions about Longview Care Home

What types of Care is Longview Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longview Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Longview Care Home have?

There are 47 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Longview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longview Care Home to the centre of Truro?

6.4 mile(s) as the crow flies, distance by road may be significantly further.