The Manse Care Home

15 Cargoll Road, St Newlyn East, Newquay TR8 5LB
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6 Reviews
  • The Manse Care Home, Newquay
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Care Provided by The Manse Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Harris care ltd
  • Person in charge
  • Gillian Cowl (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for The Manse Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,134 – £1,157
    • Self-Funded Residential Dementia Care £1,134 – £1,156
    • RESPITE Self-Funded Residential Care £1,134 – £1,156
    • RESPITE Self-Funded Residential Dementia Care £1,134 – £1,156

  • Chiropodist, Hairdressing, Optician and Dentist are not included.
  • (these prices are only a guideline, please contact The Manse Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private car park.


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The Manse Care Home Reviews (6)

Over all time The Manse Care Home has 6 reviews.

Overall Experience

  • 6
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Review from Stephen H (Son of Resident) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Since my mother was diagnosed and then required constant care, I was naturally nervous about what the future held for my mother. Recent media coverage of these homes was not good either. Still, it had to be done. Meeting the staff was encouraging and I was soon won over. My mother could
not have been a better alternative to her decreasing health and lifestyle. The staff are simply the best. Each and every time I have visited my mother, staff have shown genuine care and consideration towards all of the residents, including my mother, nothing seems too much trouble, even under the occasional crisis. The staff always have time to speak and I have never felt that I have been 'in the way'. More recently, my own health is causing a few problems but they are still happy to spend time on the phone or by email, updating my mother's condition. All in all, The Manse is a place where I am happy that my mother is being cared for and would recommend the home to anyone.

Reply from Gillian Cowl, Manager at The Manse Care Home

Many thanks for your very kind words. It is our pleasure to care for your mother especially at this time when your health is causing you problems. Our team of staff are here to help in any way that we can day or night 24/7.


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Review from Tara D (Daughter of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum moved in July 2019 to The Manse. If you are looking for the best care by the greatest team of people who understand the needs of those who have dementia-related conditions then look no further.
There are no fancy views, lush gardens or grand entrances here, just really good care delivered by
a very happy and caring team of professionals. The Manse is clean, well kept and fully supports both the residents and their families. They are always welcoming and nothing is too much trouble. Our Mum settled within a couple of days, which was amazing to witness and totally unexpected. She uses her room as a bedroom only, although large enough for an easy chair, TV and ensuite she chooses to spend her days socialising with other residents. The change in her happiness and general well-being is so marked, she has the company of others around her who are similarly affected and this makes life so much easier for her, they sit chat, dance, listen to music. It's great!

Reply from Gillian Cowl, Manager at The Manse Care Home

Many thanks for your very kind words. We are here for residents and their families at all times 24 hours a day. This is what we are paid for and enjoy the most.
We work in their home and try and make their lives as best we can. Many thanks.


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Review from Alison H (Daughter of Resident) published on 10 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to the care home 7 months ago after it became obvious that she was unable to stay safely in her own home with increasing needs due to Alzheimers and risk of further falls.


My sister and I, on looking around, both instantly knew this was the right care home for our mum. It felt homely, welcoming

and a friendly atmosphere. Although it felt a massive step, Mum settled very quickly and it became obvious that she was happy and felt secure and well supported. We visit regularly and are always greeted by a friendly face (also welcoming my dog with whom mum has always had close contact). We are kept well informed on any current matters and changes.
Mum's room is lovely and kept beautifully clean and is her own personal space, the communal areas are well maintained and have a lovely home from home feel about them too.
A lovely care home, attentive staff which I would definitely recommend to others.

Reply from Gillian Cowl, Manager at The Manse Care Home

Many thanks for your kind words. It is our aim at The Manse to provide a warm friendly atmosphere and make it mum's home. Mum is a pleasure to have here at The Manse where she has also made many friends. Look forward to seeing you all (and the dog!) very soon.


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Review from Jennifer R (Friend of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I regularly visited a very dear and close friend of ours who unfortunately had to go into a care home. But The Manse is like no other care home, the staff make you feel welcome and the work they do to make residents comfortable is outstanding. Our friend was a character and would sometimes
be a bit difficult to handle due to his Alzheimer's but the staff knew how to calm him down and reassure him things were ok, even when he lost his wife. Unfortunately, our dear friend passed away a fortnight ago but we owe everything to The Manse in making his last days bearable. To the wonderful staff for everything, they did for him. We can't thank you enough.
A wonderful place to go to be looked after.

Reply from Gillian Cowl, Manager at The Manse Care Home

Thank you so much for your kind words, it was indeed our great pleasure caring for him, we really do miss him. You are welcome to pop in anytime you like and I am sure the kettle will be on! Once again thank you on behalf of myself and The Team.


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Review from Jan P (Daughter of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived with the staff at The Manse for just under a year. It was heartbreaking having to put mum into a home, but she needed much more care than we could have provided. After I got used to the idea of mum being in a home (guilt on my part), I never worried about her, as the staff are so wonderful
and caring, and they keep you updated with any health issues etc.


I felt like it was my second home, as I visited mum at least 3 times a week and owe them many cups of tea!


We looked at several homes, before deciding, but as soon as we walked into The Manse, it just felt right.


Sadly, mum passed away but I can be happy in myself, that she had all the care she deserved in her final hours. The staff were wonderful to all the family, and very sensitive and supportive to us all.


Keep up the good work, you are all amazing!


Reply from Gillian Cowl, Manager at The Manse Care Home

Thank you Jan and your family for all your support, it was a pleasure to support yourselves and give our love and care to your mum to whom we will surely miss. May I, on behalf of myself and all the team at The Manse send our love to you all, at this extremely sad time.


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Review from Joanna T (Daughter of Resident) published on 19 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into this home as a crisis bed from a very long stay in the hospital. It was a very daunting process seeing your father deteriorate due to dementia. This care home had a vacant bed, I phoned and was invited to visit anytime. I was welcomed with a very warm reception from the manager.
I was very emotional and she was very caring and gave me time. My Dad moved into The Manse a day later, his room is lovely. This home is very cosy and has a home from home feel. The staff are absolutely amazing, every single one of them is friendly and cannot do enough to support not only my Dad but myself too.
I can honestly say that unfortunately we only ever hear horror stories of carers and homes in the media but I have certainly struck gold with this home. Even my Dad's furniture was welcomed and having an in-house maintenance person is brilliant with practical issues such as TVs etc. I would totally recommend this home and can finally sleep at night knowing my Dad is safe.

Reply from Gillian Cowl, Registered Manager at The Manse Care Home

We are delighted to hear about your review about your father and we are glad you are so pleased with all the staff and amenities. We are as you know a very family orientated home and will continue to support both you and your father. Your father is an adorable man and it is our pleasure to have him as one of our family.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Manse Care Home

What types of Care is The Manse Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manse Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Manse Care Home have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Manse Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manse Care Home to the centre of Newquay?

3.3 mile(s) as the crow flies, distance by road may be significantly further.