Review from Ian B (Son-in-law of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

My mother in law goes to Menwinnion for respite care when we go on holiday. September was her third time there and she would have been quite happy to have stayed. She is due to visit again in June 2019 for a 17 day period.
It's good to know she is safe, happy and well looked after whilst we are away

and my wife is able to relax with no concerns.

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Review from Joyce T (Wife of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

A cheerful, caring atmosphere.
All the staff are very attentive to the needs of their residents and treat them as family.

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Review from C Q (Sister of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

Menwinnion Country House Care home is very welcoming.
Staff are all very friendly.
My sister loves living there and nothing is too much trouble for them.

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Review from Jean C (Wife of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience

I spent 4 weeks in hospital after a new shoulder implant knowing my husband had the best of care and was happy and content. Thank you all so much.

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Review from Helen R (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience

My Mum goes to Menwinnion for respite care.
She is extremely happy at Menwinnion and looks on it as her holiday.
Cannot fault anything and that gives me peace of mind when I go away, knowing she is happy and being well looked after.

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Review from Alan R (Stepson of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience

I feel that some of the sundries charges are high:

1 - Male, 94, with little hair, charged £10 for a haircut.

2 - Chiropodist charge of £12 seems very expensive. How long does this take? 10 minutes? £120 an hour.

Both seem to take advantage of a tied clientele.

Reply from david mcinulty, Director at Menwinnion Country House Care Home

Thank you for your great review of our home. Please note that both our hairdresser and chiropodist are independent contractors - we do not make a single penny from their services, even though we have to arrange their visits, provide the facilities, pay them and onward bill our residents. We consider handling this to be part of our service, but all residents are free to make their own arrangements or go into town.

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Review from Roger K (Son of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience

I continue to be completely satisfied by the standard of care provided by this home, despite the difficulties presented by seasonal staff illness, the vagaries of the weather, the positive and proactive approach of the management to attract and to fill staff vacancies when they arise and its ability

to effectively manage the wide range of health and social issues presented by the residents. This home should be justifiably proud of the long-standing excellent reputation it has earned in this area. It should be regarded as a place where nothing is too much trouble and held up as a model of good practice.

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Review from Donald S (Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience

A well-managed care home with a very friendly and helpful staff.
The food is also very good, varied and ample.
My third visit for respite so I need say no more.

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Review from Paul T (Respite Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience

I was only resident for a week in the absence of my wife, but I was extremely impressed by all aspects of my stay.

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Review from Anthony B (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience

Myself and my wife, including my brothers, have found this care home to be a friendly, professional, caring establishment. My mother seems happy and content there and we are reassured that the level of care provided is certainly up to the required standard which is not the case with some other establishments

we have dealt with. There is lots of interaction if required or, alternatively, one can be alone if one so wishes and you cannot grumble at that.

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Review from D B (Resident) assisted by family/friend published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience

The staff provide me with all the care I could ask for.
From the food options to the laundry service and room cleaning, the caring staff make every day a pleasure.

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Review from P B (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience

A care home whose staff show care and patience of all their residents.
A full and varied menu with requests for dining with visitors always catered for.
A wide variety of activities and trips out organised for those still able to partake.
The cleanliness and maintenance of equipment and accommodation

is first class.

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Review from Irene H (Resident) assisted by family/friend published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience

Been here 1 week, settled in very well.

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Review from Jason W (Son of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience

The quality of the care/support provided by Menwinnion staff was fantastic. As a family, we always felt welcome. The staff were always very professional and friendly.
The team at Menwinnion should be very proud of themselves, they are a credit to the caring profession.

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Review from Phyllis T (Friend of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience

I read Menwinnions website and was very impressed with its philosophy and values. When I talked to my good friend, who is a resident at Menwinnion, I discovered that everything the website says is true. My friend says the staff are wonderful. They will do almost everything a resident requests.
When

I visited my friend, I observed the staff-resident interactions myself and was greatly impressed by the staff's warmth and their respect for residents. The staff were also kind and friendly to me as a visitor. My friend's room is lovely. Her food sounds excellent. The care she receives sounds excellent. She is very grateful that Menwinnion had a room for her.
She had been in two other care homes that were not very good.

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Review from John S (Respite Resident) assisted by family/friend published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience

Very satisfactory. Staff very kind.

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Review from Alan H (Son of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience

My mother was transferred temporarily from another care home whilst building works are in progress.
From the minute she/we arrived the staff were there to greet and move the transition as smoothly as possible.
We, her family, were treated to a superb lunch and it was nice to sit as a family amongst

the other residents.
She has settled well and seems to be using the facilities (hair and nails).
Hopefully, she is mixing with others during the activities.

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Review from Joan T (Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience

Room very comfortable and pleasant. Food mostly very good. Care was excellent. Staff friendly and caring. Dogs and visitors made welcome - wouldn't hesitate to go there again.

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Review from Moira H (Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience

The transition from independent living to a care home happened smoothly with family input. My experience in the WRENS helped me settle quickly. I like the open views, the gardens and the freedom of friends visiting.

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Review from Francis P (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience

Mum receives really good care at Menwinnion Country House Care Home. She really enjoys the meals and the carers are all kind and very helpful. I would not wish to move my mum to any other care home.

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Menwinnion Country House Care Home

Care Provided by Menwinnion Country House Care Home

Good to Know

Funding & Fees Guide for Menwinnion Country House Care Home

Facilities