Menwinnion Country House Care Home

Menwinnion Country House, Lamorna Valley, Penzance TR19 6BJ
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9.5 51 Reviews
  • Menwinnion Country House Care Home, Penzance
Menwinnion Country House Care Home is located in scenic grounds and provides a care service based upon a vision for fine retirement, alongside in-depth care expertise ideal for both short and long-term needs.

Convalescence and respite care is available, with all provision tailored to personal requirements and carried out with kindness, discretion and understanding.

The provider is committed to high standards of care, while adhering to an environmentally-friendly company philosophy.

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Care Provided by Menwinnion Country House Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sian Bunoomally (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Menwinnion Country House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,750
    • Self-Funded Residential Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Care £1,200 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,750

  • These prices are only a guideline, please contact Menwinnion Country House to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Menwinnion Country House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Menwinnion Country House Care Home has its own transport arrangements for regular local trips and transporting residents to
    various clinics or medical appointments.


  • Parking

  • Residents are welcome to bring own transport.
    Menwinnion Country House Care Home has plentiful visitors parking.


Menwinnion Country House Care Home Reviews (51)

Total of 51, showing 41-51
9.5

Menwinnion Country House Care Home has a Review Score of 9.5 (9.523) out of 10, based on 8 reviews in the last 2 years. Over all time Menwinnion Country House Care Home has 51 reviews.

Overall Experience

  • 36
  • 13
  • 1
  • 0
  • 1

Date Published

51
4
5
8
43

Review from Jean S (Resident) assisted by family/friend published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition from my home to Menwinnion Country House Care Home has been very good. Happy with the way family are welcomed into Menwinnion Country House Care Home and the service they receive - always offered tea/coffee etc.

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Review from Jan D (Friend of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited our friend quite regularly over the past three years. I have always been impressed with all I have seen and if I had to go into a home it would be the one I would choose. Have had a few meals out there and the quality and standard are excellent. The staff I have seen have always been courteous
and professional. The general manager keeps a close eye on things and in my opinion, this is reflected by the staff. Well done, keep up the good work looking after the elderly and frail.

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Review from Eileen C (Resident) assisted by family/friend published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Seems alright - only been here for 3 weeks - would not like to go anywhere else. I am near to my family. I have made friends here. I feel safe and comfortable here.

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Review from G P (Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From kitchen staff, cleaners and carers, everyone has been helpful and pleasant, making my life here as good as it can be. My wish to stay in my room was accepted which suits me and altogether I am reasonably content with my life at Menwinnion.

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Review from Brian P (Son-in-law of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law seems very happy at Menwinnion. The care she receives is excellent and her carers and management teams do a great job.

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Review from Anne (Resident) published on 26 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Although I was glad and grateful to be given a room initially at Menwinnion. I find myself being totally unable to recommend them. There are good points: The food by one Chef in particular was SO amazing (I'll certainly miss this!), and the views are indeed beautiful and therapeutic. There are mostly,
some lovely Carers here...both male and female with a range of ages and personalities. Some of them really do seem to love caring for others. Some Staff however don't seem as happy in their work. I also found some of those 'in charge' to be very judgmental, uncaring, and unprofessional, attitudes which I feel unfortunately have rubbed off on a few of the staff, lowering general morale. The current Manager (who is on holiday) I have to say has been EXCELLENT, so maybe when they return, things might improve! Thank you to those who did give me the respite care I needed, some very kind people working in difficult circumstances...but I feel totally relieved to be free of the chaotic management style.

Reply from David McInulty, Director at Menwinnion Country House Care Home

We listen to all our resident’s feedback and we are sorry to note some of the comments in your review on this occasion. However, we are pleased to see that there were still positive aspects to your review and that most importantly you have identified particular members of staff who are excellent and love caring for others. At Menwinnion we pride ourselves on our caring professional staff. We seek to ensure that we provide a happy environment for all our residents and that they receive high quality residential care tailored to their individual needs. We take all comments on board to enable us to make improvements where necessary which enables us to continue to maintain our excellent reputation. We thank you for taking the time to provide your feedback.


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Review from Ralph H (Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Understanding the elderly to fullfill their needs is top of the league.

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Review from Valerie C (Niece of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and care is top class, meals are lovely and varied, caring nature of the carers is superb, rooms are lovely. Management are very kind, helpful and understanding. A really good home.


An extra toilet on the main floor might be helpful.


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Review from Ann H (Daughter of Resident) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was the first time my father had been in a care home and his first stay was a great success. His taster day the month before allowed him to meet the staff and understand what his respite stay would be about. So on his arrival for his week stay things were familiar to him. All the staff were friendly,
professional and very welcoming. When we picked him up at the end of the week he said how well he had been looked after, how lovely the food was and how comfortable he had been. It's a great reassurance to know that he was safe and so well cared for whilst we were away. He so enjoyed himself that he is already talking about what he will do when he stays again in June.

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Review from Keith B (Brother of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly residents all seem very happy and very well cared for.

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Review from Fiona A (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the fourth year of my parents residence at Menwinnion. I have been extremely impressed with the consistently high standard of care that they have, and continue to receive from compassionate and well-trained staff. Every care has been attended to, every effort is made to ensure that their dignity
has been respected and every request that they have made, been listened to. The team are wonderful and treat everyone as members of a larger extended family. They have brought a new lease of life to my parents and I cannot rate them highly enough, by far the best service provider in the area

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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Menwinnion Country House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Menwinnion Country House Care Home is calculated as follows: ( (72 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Menwinnion Country House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 20 Mar 2025

A warm welcome awaits you at Menwinnion. Try our Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free!** There is no 'hard sell' or even a sales person. You will either like us and want to come back or not. We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings are taken and we are now booking well into 2025.


Awards / Recognitions (1)

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