St Petroc's House Care Home

Stonehaven (Healthcare) Ltd, St Nicholas Street, Bodmin PL31 1AG
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9.7 73 Reviews
  • St Petroc's House Care Home, Bodmin
St Petroc's House Care Home is a beautiful home in the historic town of Bodmin, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that they maintain a high quality of life in a cheerful, carefree atmosphere.

St Petroc's is an attractive house set in its own beautiful and extensive grounds whilst being close to local amenities.

Carers are delighted to offer Day Care & Respite Care facilities in St.Petroc's as well as standard facilities for permanent Residents.

If you or a family member or friend are looking to, 'lighten the load' to take life a bit easier and to enjoy the companionship that can be found in St Petroc's House please do come and visit.

It's only by visiting any Care Home that you can fully assess whether or not it will suit your needs and whether or not it can be 'your home'.

Contact by any of the means above or, if you would prefer, simply come and knock on the door. The team will be delighted to share a pot of tea and show you around their home.

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Care Provided by St Petroc's House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for St Petroc's House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,572
    • Self-Funded Residential Dementia Care £950 – £1,572
    • RESPITE Self-Funded Residential Care £950 – £1,572
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,572
  • (these prices are only a guideline, please contact St Petroc's House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Petroc's House Care Home Reviews (73)

Total of 73, showing 1-20
9.7

St Petroc's House Care Home has a Review Score of 9.7 (9.743) out of 10, based on 13 reviews in the last 2 years. Over all time St Petroc's House Care Home has 73 reviews.

Overall Experience

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  • 26
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Date Published

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Review from Philip B (Husband of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was a two-week period of respite care for my wife. It was her first time in residential care so we didn't know what to expect. The two weeks were a success, my wife was cared for, safe and enjoyed her stay with fellow residents. The feedback from the manager was extremely positive.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good afternoon Philip. Thank you for taking the time to post this really positive, and informative, review of your recent experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's really lovely to read that your wife enjoyed a successful respite break at St. Petrocs, that she was well cared for, safe and enjoyed her stay with fellow residents. I'm sure this review will be of great use/reassurance to other individuals/families who are starting to think about residential care for themselves or a loved one. Thank you again and kindest regards.


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Review from James W (Brother of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Firstly my sister is very happy at this place. Equally as important is the fact that staff are cheerful, efficient, courteous and very helpful. I have found this to be the same on every visit usually three weeks to monthly since she was first placed at this home.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good afternoon James W. Thank you for this really positive feedback relating to your experience and more importantly that of your sister of course, with our care team and care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that your sister is happy and that the care team are cheerful, efficient, courteous and very helpful. Thank you for taking the time and opportunity to highlight the great work of our care team at St. Petrocs, I know they will greatly appreciate it. Kindest regards,


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Review from K L (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom was made to feel very welcome as soon as she arrived. Staff are professional but very friendly at the same time. There are daily activities that Mom can join in if she wishes. The food is healthy and filling. Mom has settled in well.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello. Thank you for taking the time to post this really positive review of your experience, and that of you Mom, with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that your Mom was made to feel very welcome, that our care team are professional and friendly, that your Mom enjoys the activities and the food and that she has settled in well. I know our care team will be really happy to read your kind words. Kindest regards.


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Review from L D (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at so many care homes I knew the minute I walked into St Petroc's it was 'just like home'. The staff are always very caring to Mum and my family no matter how busy they are. The care home manager is always on hand to listen and explain Mum's care plan. There is a lot of fun and laughter
during the activities which are chosen well and the chefs provide excellent food to Mum's tastes. Always a clean environment in all areas.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello LD. Thank you for taking the time to write and publish this really lovely review of your experience with our care team and care home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that you feel that St. Petrocs is 'just like home'. Further, our care team is always very caring towards your mum and that our care home Manager is always on hand. It's lovely to read that there is always lots of fun and laughter and that the Chefs provide excellent food. Thank you again for this feedback, I know the manager and her team will really appreciate it. Kindest regards.


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Review from C H (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff at St Petroc's enough for their wonderful care and kindness towards my mum and our family. I feel safe to leave her in their professional care knowing that she is so well cared for and I would recommend the home to everyone. Thank you.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Thank you for taking the time to write and publish this really lovely 5/5 star review with regards to our care team and care home at our St. Petrocs Care Home in Bodmin, Cornwall. It's really nice to read how you feel safe leaving your mum at St. Petrocs knowing that she is being so well cared for. Thank you for your kind recommendation. Kindest regards.


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Review from Elizabeth R (Niece of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has settled very quickly and has said that all the staff are lovely and friendly. She has enjoyed her meals and says the food is lovely.
When I have phoned for updates all staff have been very helpful and pleased to give their time.
I have visited twice this week and each time I have been
welcomed and made to feel at home.
A big thank you to everyone for caring and looking after my aunt.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good afternoon. Thank you for taking the time to leave this really positive review of your experience with our care heam and Care Home at St. Petrocs. It's lovely to read that your aunt has settled in very quickly and has said that all of the staff are lovely and friendly. It's great that she enjoys her meals and that when you call our team have been very helpful and pleased to give you their time. Thank you for recognising our care team in this way, I know that the manager and her team will really appreciate this kind feedback. Kindest regards.


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Review from Paula H (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been welcomed and cared for by everyone at St Petroc's that we have come across.
We have had first-hand experience that their person-centred approach is key to their excellent service, and nothing appears to be too much trouble, day or night.
Cleanliness, food and safety levels are all
excellent.
St Petroc's have actively supported and welcomed all members of our family who have been with Dad to support his transition. What was a difficult time for us has been made so much easier by their kindness, patience and flexibility.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good afternoon Paula, thank you for taking the time to leave such a detailed and positive review of your experience with our care team and care home at St Petrocs in Bodmin, Cornwall. It really is lovely to read about how well your dad has been welcomed and cared for by everybody at St Petrocs. It's also lovely to read how the care team have been able to make your lives so much easier at what is, obviously, a very difficult time for you and your family. Feedback such as yours will be so important to other families who are going through similar experiences - thankfully, there are lots of good care homes out there (but always do your research as sadly there are also some not-so-good ones!) - it's really important that people get an understanding that a good care home cares not only for the resident but, indirectly, and just as importantly, for their family and friends who can be reassured that their loved one is happy and well looked after. Thank you again.


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Review from Sarah B (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely to join my mother here for the residents Christmas party. The singer/musician knew just what to play to get the residents interest!
Was also fantastic to see the staff's interaction with the residents, I could tell it is not 'just their job', they showed a genuine passion for helping
the residents enjoy the party.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Thank you for taking the time to post this lovely 5/5 Star review of your experience with our care team and care home at our St. Petrocs Care Home in Bodmin, Cornwall. It's lovely to read that you had a nice time with your mum and other residents at the Christmas Party. I have to agree, we have a great team at St. Petrocs who, whilst they ensure all of the behind-the-scenes and important front-of-house care tasks are completed, certainly do take their work to a higher level and ensure that St. Petrocs is, and feels like, a simple, happy, home from home. Thank you again for your kind words, I know Denise and her team will really appreciate them. Kindest regards.


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Review from Angela S (Daughter of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the "very" difficult decision that, as a family, we could no longer meet Mum's needs at home, we were offered a room at St Petroc's.
With staff that are very caring and helpful, Mum gradually settled in.
Staff are always around to answer any questions.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Dear Angela, thank you for taking the time to leave this really positive and kind review of your experience with our care team and care home at St Petrocs in Bodmin, Cornwall. We really do understand how difficult the decision often is to move into or for a loved one to move into a residential care home. It reads as though your decision came not as a result of a sudden and unexpected crisis (such as a fall or hospital stay) but as a considered decision taken in advance and seeking to avoid that crisis situation. Whilst we will always welcome and care for any new arrivals (and their families) to our very best abilities if it is our experience that your planned and considered approach often allows new residents to settle in very well and for families to be able to make important decisions whilst under less urgent time pressures. We're all really pleased that your mum has settled in well, and thank you for your kind words relating to our care team. Thank you again.


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Review from A T (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit Mum every two weeks. Other family members visit every couple of days. The home is always welcoming and clean. Mum's room is spotless. The staff are always helpful. Mum is treated with respect and dignity. We feel satisfied that she is well looked after.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Thank you for taking the time to leave this really positive review of your experience (and that of your other family members) with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that the home is always welcoming and clean, that the care team are always helpful and that your Mum is treated with respect and dignity. I have to say, I feel much the same way every time I visit - it's a home where there is always something going on, always something being improved with a view to enhancing our residents' lives. Thank you again for this kind feedback, I know the manager and her team will really appreciate it. Kindest regards.


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Review from C R (Daughter-in-law of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always lovely, friendly and very caring towards my mum-in-law. They have always been polite and friendly towards us. There are always places to park. The home always seems to be clean and tidy. Mum-in-law always gets well-fed. Plenty of space inside and outside the home.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good morning. Thank you for taking the time to leave this really positive review of your experience with our care team and care home at St Petroc's Residential Care Home in Bodmin, Cornwall. It's really lovely to see our care teams acknowledged in this way - we are really proud of our Care Home Manager and her Care Team at St Petroc's - for all the reasons that you mention! Thank you again.


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Review from Gary L (Son of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the staff at St Petroc's to be hard-working and very caring towards Mum; she feels safe and secure in her new environment, a home from home. It is a relief to us that she has the care she wants and needs at this time of her life; we are no longer on edge every time the phone rings.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Thank you so much for leaving this really positive review of your experience with our care team and care home at St. Petrocs in Bodmin. It's great to read that you have found the care team to be very caring towards your mum and that she feels safe and secure in her new home. It's also lovely to read how this has had such a positive effect upon you and your mum's wider family who can all feel more relaxed and confident that she is safe and being well cared for. Thank you again.


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Review from Elaine M (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have absolutely been overwhelmed by the wonderful standard of care that Mum has received in St Petroc's Care Home. She too is very happy here and constantly praises all the staff - Mum has many problems with dementia, frailty and a heart condition and has benefitted greatly from the care, both domestic
and medical and free company and activities

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Elaine, thank you so much for posting this absolutely lovely review of your experience, and that of your mum with our care team and care home at St Petrocs Residential Care Home in Bodmin, Cornwall. It's lovely to read that you have been 'overwhelmed by the wonderful standard of care that Mum has received in St Petrocs....' and that 'she too is very happy and constantly praises the staff'. I know the manager and her team will love reading this review - thank you for posting it. Kindest regards.


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Review from Lesley N (Daughter-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, people are absolutely wonderful and helpful. Couldn't have found a better place.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good morning Lesley. Thank you so much for leaving this really lovely five/five-star review of your experience with our care team and care home at St. Petrocs in Bodmin, Cornwall. I know the manager and her team will be delighted to read your kind words. Kindest regards, Nathan.


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Review from D N (Daughter-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here a little over a month now and has settled in really well. Staff are friendly and caring. We have no worries any more as to her safety and she is enjoying having company and joining in the activities. I haven't visited her for the last two and a half weeks as have been on holiday but
Mum is definitely happy with her new life and home at St Petroc's House Care Home.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Thank you so much for leaving this really positive review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that your mum has settled in well and that you and your family now have no worries as to her safety. We're all really pleased that your mum is definitely happy at St. Petrocs. Kindest regards.


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Review from Jamie P (Friend of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend seems very happy, clean and tidy; his skin looks great, and he is more chatty in himself and just happy.
We are glad he is safe, and people are there to help him.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Hello Jamie, thank you for leaving this really lovely, 5/5 star review of your experience with our care team and care home at St Petrocs in Bodmin, Cornwall. It's lovely to read that your friend seems happy, that his skin looks great, and he is more chatty in himself and 'just happy'. I know the manager and her team will be really pleased to read your kind words. Kindest regards.


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Review from Karen R (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with Dad's care. All the carers are very friendly and respectful. Dad enjoys the lovely meals. It's peace of mind to know he is much safer.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Hello Karen, thank you for leaving this really positive review of your experience and that of your Dad with our care team and care home at St Petrocs in Bodmin, Cornwall. It's really nice to read that you are happy with the care being provided, that you find all of our care team members to be friendly and respectful and that your Dad enjoys the food. It's also really nice to read that this gives you peace of mind, knowing that your Dad is safe. Thank you again for this really kind feedback. I know the manager and her team will really appreciate it. Kindest regards.


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Review from H S (Friend of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting, we find the staff very welcoming and friendly. The staff are always on her well-being. She is happy and settled.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for leaving this lovely 5/5 star review of your experience with our care team and care home at St Petroc's in Bodmin, Cornwall. Thank you for highlighting our welcoming and friendly care team. We are really pleased that you friend is happy and settled. Kindest regards.


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Review from Jo H (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely and willing to listen to all concerns.
It would be lovely to be offered a cup of tea when visiting.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Hello Jo, thank you for this review and your kind words with regards to our care team being lovely and willing to listen. Yes, the cup of tea when visiting - I know visitors have always traditionally been offered this - then along came Covid and extra infection control precautions and extra demands upon the care team and some of the nice little touches like this had to be paused. Thank you for raising this point - I will take it back to all of the care home managers to check where we are in terms of bringing some of these 'nice things to do' back into our daily operations. Kindest regards.


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Review from A B (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy and is settling in. It's only been a few weeks, and she is doing fine. The staff are very happy to help and give any advice if we ask.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to post this review of your experience, and that of your mum, with our care team and care home at St Petroc's. It's great to read that your mum is happy and doing fine. Thank you also for the praise of the care team - I know the manager and her team will very much appreciate this. Kindest regards.


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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for St Petroc's House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for St Petroc's House Care Home is calculated as follows: ( (113 Excellents x 5) + (39 Goods x 4) ) ÷ 152 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Petroc's House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2024

Overall
Inadequate

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Mid-size Care Home Groups 2023

Recipient: Stonehaven Care Group

Date: Tuesday 28 Feb 2023 More details

Top 20 Mid-size Care Home Groups 2021

Recipient: Stonehaven Care Group

Date: Wednesday 30 Jun 2021 More details

Top 20 Mid-size Care Home Groups 2018

Recipient: Stonehaven Care Group

Date: Thursday 01 Feb 2018 More details

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Meet the Team (1)

Nicola

Nicola Gill

Job Title: Manager

Joined: 2024

Nicola joined our company in November 2024.


Frequently Asked Questions about St Petroc's House Care Home

What types of Care is St Petroc's House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Petroc's House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does St Petroc's House Care Home have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Petroc's House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Petroc's House Care Home to the centre of Bodmin?

0.4 mile(s) as the crow flies, distance by road may be significantly further.