Review from P P (Stepson of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience

I would like to make a special mention about the helpfulness, care and friendliness of the staff.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to write and post this lovely review that makes special mention of the care team at St Petroc's. We are really fortunate to have a great team at St Petroc's and it's really nice for everybody when their hard work is recognised in reviews such as yours. Thank you again.

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Review from D P (Son of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience

Very caring, plenty of time to explain to family members. Freedom as much as possible for mum to go out for a while, mum is rested and less agitated. All needs met.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to write and post this 5/5 review of your experience with our care team and care home at St Petroc's in Bodmin, Cornwall. It's really great when our care teams receive feedback like this - it's a wonderful recognition of their hard work and the important difference they make to peoples lives, often in very challenging situations. We're really pleased that you, your family and, most importantly, your Mum are all happy. Kindest regards.

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Review from M P (Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience

The reason I'm here is due to a very complicated hip operation, a one-off that can't be repeated. I have to have care and physio. On my arrival, I found very friendly staff and the manager understood my needs. The staff have been so helpful and I have very good contact with senior staff, any problems

I have had they have rectified straight away. I had a couple of special requests which they have seen to. The food here is of a high standard and I have to be on a high protein diet to build me back up. They have done their best to provide all that I need. I am exceptionally happy here.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to write and post this lovely review. We're all really pleased that your recovery from your complicated operation has gone well and it's fantastic to hear how the care team and management at St Petroc's have worked together to assist with this recovery phase. It's great that your special requests have been met and that you have enjoyed the food. Thank you again. Kindest regards.

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Review from Paul S (Son of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience

A bright and airy home with staff to match, I can find no areas in which I could fault this home.
The cleanliness is excellent, meals are wholesome and appetising, the time and care given to the residents faultless.
Whatever my mood when visiting, I always leave feeling brighter and happier.
I

could not wish for my relation to be in better care.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Paul S. Thank you for taking the time to write and post this fantastic review of our care team and care home at St Petroc's in Bodmin. It's always really great for everybody involved to see a full house of 5/5 star ratings - and that's particularly true for our dedicated care team at St Petroc's whose hard work goes into achieving this. Thank you for publicly recognising their hard work. Kindest regards, Nathan.

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Review from M D (Wife of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience

My husband was admitted 6 weeks ago. He has received excellent care, all his needs have been catered for. He hasn't been an easy patient, but the staff have treated him with sympathy and dignity. The food is excellent. I have all of my questions answered with kindness.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Good afternoon M D. Thank you for taking the time to write and post this review of the experience that you and your husband have had of our St. Petroc's House Care Team and Care Home in Bodmin, Cornwall. It's always really great for the care teams to receive 5 / 5 feedback along with such public recognition of their works such as this. Thank you again. Kindest Regards

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Review from Vera H (Respite Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience

The staff were excellent rang the bell and they were there. Always ready to help. One week's respite stay whilst the family went away to a family wedding.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Vera H. Thank you for taking the time to write and post this review following your recent stay with us at St Petrocs in Bodmin, Cornwall. It's always great to get feedback from people who have stayed / are staying in our homes. We're all really pleased that you enjoyed your stay and thank you for providing this positive feedback about the Care Team - it's always nice to see a full house of 5/5 scores:). Kindest regards, Nathan.

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Review from Doreen P (Respite Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience

I have enjoyed my time at St Petrocs House. I have no reservation to recommend to my friends.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Doreen. Thank you for taking the time to write this review of your experience living in our St. Petrocs Care Home in Bodmin. It's always really great to receive feedback from our residents and we're really grateful to you for providing it. Kindest regards.

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Review from Hazel K (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience

From day one we were greeted with warmth and understanding.
They have helped us with any problems we have had.
Mum was made so welcome and settled in from the first day.
I cannot tell you how helpful they all are.
Always with a smile.
I can honestly say it's the best care home I have been in.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Good morning Hazel K.
Thank you for taking the time to write and post this lovely review of your experience with our Care Team and Care Home at St Petrocs in Bodmin, Cornwall. It's always really nice to receive feedback such as this, we're all really pleased that your Mum has settled in so well and that you are both so happy with the care being provided. It's always great for our Care Teams to receive feedback such as this as it recognises their hard work. Thank you again, a 5 Star review is always great to see.
Kindest regards...

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Review from P D (Respite Resident) assisted by family/friend published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience

This respite was such a welcome break for myself and wife. The staff were exceptional with their care and homely manner. Everything was so homely. Good food, comfy bed and wonderful staff.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to write and publish this review of the experience that you and your wife have recently had of our St. Petroc's Residential Care Team and Care Home in Bodmin, Cornwall. It's always lovely to receive 5 Star Reviews and it great for our Care Team to be publicly recognised for their exceptional work. Thank you again for leaving this feedback - it will be greatly appreciated by the whole team at St Petroc's and the wider Stonehaven Group. Kindest regards, Nathan.

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Review from D C (Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience

Very helpful concerned staff. Clean tidy and organised rooms. Food is good. Very understanding operation, a little expensive!

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello D C - thank you for taking the time to write and publish this review of your experience of our Care Team and Care Home at St. Petroc's in Bodmin. It's always great for our care teams to get positive feedback such as this. We note your comment about it being, 'a little expensive'. Yes, it does cost a lot of money to have a bespoke care package provided in a care home setting. However, if you break it down and think about all that you get for the money (a room in a house, 24-hour care, all meals, laundry etc) it quickly becomes apparent that in terms of value for money - it's rather exceptional). Kindest regards, Nathan.

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Review from B H (Daughter of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience

The home is clean and tidy, staff very friendly and caring. Mum is quite happy here and seems to be well looked after. Staff respond quickly when she's unwell and keep me informed.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Hello B H. Thank you for taking the time to write and publish this review of your experience with our care home and care team at St. Petrocs in Bodmin. It's always nice to receive feedback such as this - in particular for our care teams whose work all too often goes unnoticed. We're all pleased that your Mum is happy and well looked after at St. Petrocs. Many thanks, Nathan.

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Review from Lynn C (Daughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience

Staff are extremely helpful - nothing is ever too much trouble. I am always kept informed if anything changes with my dad. If I have any worries or concerns I know the staff will do all they can to help and have done so on many occasions. I cannot speak highly enough of the staff or the home.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Lynn C. Thank you for taking the time to write and publish this great review of your experience with our Care Home and Care Team at St. Petrocs Residential Care Home in Bodmin, Cornwall. It's always really nice to see our Care Teams being publically recognised for their hard work in this way. Kindest regards, Nathan.

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Review from Mary H (Resident) assisted by family/friend published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience

At a time when options for the appropriate type of care were difficult to decide, St Petrocs provided the very best solution and gave the family peace of mind.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good morning Mary H. Thank you for taking the time to write and post this review of your experience with our St. Petrocs Care Home in Bodmin. It's always really great for our care teams to receive such public recognition as this for their hard work, and it will be their pleasure to look after your mum.

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Review from Cath A (Daughter of Resident) published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience

We could not have received better care then we did for my dad at St Petroc's. All staff were very friendly and helpful. On first visiting St Petroc's it had a lovely feel, a really good atmosphere. Although dad was only there for a month he improved so much due to the care and obviously the chef. We

hear such horror stories about care homes but you all proved this to be one less worry for the family. Thank you.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Cath A. Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin. We're all really pleased that your Dad was so well looked after during his months stay and that you and the wider family were able to rest assured that he was in safe hands. Feedback such as this is really important, not least as it provides great public recognition of the hard work of our care team members whose work, as you say, is too often tarnished by the horror stories that make the news.

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Review from Mark P (Son of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience

Mum was extremely happy and comfortable here which allowed us to leave her without worrying about her care. Manager and staff always went out of their way to accommodate Mum's wishes.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Good afternoon Mark P. Thank you for taking the time to write and post this review of your experiences with our Care Team and Care Home at our St Petrocs Care Home in Bodmin. It's great that your mum was happy and comfortable during her stay and that it allowed you to leave her without having to worry about her. It's always great to see a full house of EXCELLENT ratings - and not least for the moral of the care team who work hard to achieve this. Many thanks again. Nathan.

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Review from Janette C (Daughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience

Have found staff and residents always happy.
The home is always clean and tidy.
The staff are friendly and accommodating and empathy is always shown.

Reply from Nathan Stone, Director. at St Petroc's House Care Home

Hello Janette. Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at St Petroc's House in Bodmin. It's always nice to get a full house of Excellent Ratings and it's a great motivator for our care teams who work really hard to achieve this.

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Review from J B TL (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience

Mum has been in a few homes (respite) and St Petroc's is the best one.

She has settled very well, all staff are excellent, warm, caring and fantastic.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Good afternoon. Thank you for taking the time to write and post this review of your experiences with our St Petroc's Care Home and Care Team in Bodmin. It's always great to get a full house of EXCELLENT ratings and comments such as, 'Mum has been in a few homes and St Petroc's is the best one', are always great to see - and will serve as a great motivator for our Care Team and the great work that they do. Many thanks again, Nathan.

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Review from P U (Daughter of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience

Mum has been well cared for in the time she has been here. She appears settled and content and the staff have been very kind to her. She appears happy to be here but sometimes says she misses having people to talk to, but maybe she likes to talk too much.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin. It's always great to hear that our residents are happy and feel well looked after. It's also always great to have people around who like to have a chat - please do let the manager know that your mum may wish to have more people to speak with - I'm sure that attribute can be put to good use in the home. Kindest regards, Nathan.

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Review from G J (Son of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

Very happy with all aspects of care at St Petroc's.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Good afternoon. Thank you for taking the time to write and post this review of our St Petroc's Care Home in Bodmin. It's great to hear that you are really happy with all aspects of the care being provided and it's always great for the Care Team to see a full house of 'Excellent' ratings.

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Review from Graham R (Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

I have been in the care home for just over 12 months and during that time, I have been treated with dignity and well looked after by the kind and friendly staff. Despite their busy schedule, nothing has been too much trouble. If I need help or assistance at any time. The meals are excellent with a good

variation. The recent addition of a fried breakfast (if required) once a week is proving very popular and something extra to look forward to. The laundry and cleaning services are a credit to the home. I would have no hesitation in recommending St Petroc's House Care Home to friends and family as it is a very welcoming and friendly home.

Reply from Nathan Stone, Director at St Petroc's House Care Home

Good afternoon Graham. Thank you for taking the time to write and publish this review of your experience living at our St Petrocs Care Home in Bodmin. It's really great to hear how much you value our care team and the hard work they put in all year round. (and who doesn't like a good fried breakfast every now and then!

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St Petroc's House Care Home

Care Provided by St Petroc's House Care Home

Good to Know

Funding & Fees Guide for St Petroc's House Care Home

Facilities