Philiphaugh Manor

Station Road, St Columb, TR9 6BX
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9.5 41 Reviews
  • Philiphaugh Manor, St Columb
Philiphaugh Manor is one of the finest retirement homes in Cornwall, dedicated to providing quality living for ladies and gentlemen.

Philiphaugh Manor is an outstanding, newly refurbished Grade II listed building dating back to 1893. The home provides a tranquil, relaxing and spacious environment within beautiful grounds, with the benefits of assistance as needed from a trained and friendly care team.

Philiphaugh Manor has provided high quality residential care for the elderly since the 1980s. The home, standing in its own spacious landscaped gardens, is within walking distance of the main shops and banks of St Columb Major. It is only 4 miles from Newquay Airport and just a short drive from the main A30.

There are magnificent views of the surrounding countryside and gardens, with paths offering a safe environment for walking. There are numerous secluded areas in which to relax and enjoy the abundant flora and fauna. The home has wireless emergency pendants that work throughout the grounds, so residents will always be able to call for help if needed.

The refurbishment, modernisation and complete renaissance of Philiphaugh Manor, to the AbleCare 5 Star quality rating, is already well under way. Both stylish and thoughtful in design, the new Show Suite, with en-suite bathroom and wide screen TV, will be coming soon. Courtyard suites and Penthouse rooms will also be available soon.

Be the first to reserve a room from the first phase of refurbishment. To hear about new rooms as they’re released please either email or call now and book a free taster day.

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Care Provided by Philiphaugh Manor

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Gill (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Philiphaugh Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,750
    • Self-Funded Residential Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Care £1,200 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,750

  • These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Philiphaugh Care Home is in St. Columb, Cornwall near
    to the north coast, approximately 4 miles east of
    Newquay Airport.


  • Parking

  • Residents are welcome to bring own transport and plentiful visitors parking.


Philiphaugh Manor Reviews (41)

Total of 41, showing 41-41
9.5

Philiphaugh Manor has a Review Score of 9.5 (9.467) out of 10, based on 9 reviews in the last 2 years. Over all time Philiphaugh Manor has 41 reviews.

Overall Experience

  • 24
  • 15
  • 2
  • 0
  • 0

Date Published

41
4
7
9
32

Review from Linda M (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Philiphaugh Manor is such a loving and caring home. The staff make you really welcome, the service they provide and the facilities are excellent. The home has a relaxing and calming feel to it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Philiphaugh Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Philiphaugh Manor is calculated as follows: ( (79 Excellents x 5) + (17 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 105 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Philiphaugh Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 20 Mar 2025

A warm welcome awaits you at Philiphaugh Manor. Try our Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! What's to lose? There is no 'hard sell' or even a sales person. You will either like us and want to come back or not. We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are now booking well into 2025.


Awards / Recognitions (1)

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