Station Villa

18 Station Hill, Hayle TR27 4NG
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8.7 7 Reviews
Station Villa supports up to 16 adults with a learning disability, promoting independence and life skills development within the heart of the local community of Hayle.

The home has access to fantastic transport links and the majority of the residents within the home spend their days actively involved in a wide range of vocational, educational and social activities.

The home offers a range of bedrooms, both within the main building and self-contained ensuite chalets within the grounds of the home. Station Villa is committed to providing just enough support for residents to achieve their own positive outcomes and thrive by focussing on what each individual can do.

An energetic staff team receive comprehensive training, including nationally recognised and specialist qualifications.
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Care Provided by Station Villa

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Barbara Mitchell (Home Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Station Villa

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at the front of the lovely home.


Station Villa Reviews (7)

8.7

Station Villa has a Review Score of 8.7 (8.731) out of 10, based on 4 reviews in the last 2 years. Over all time Station Villa has 7 reviews.

Overall Experience

  • 4
  • 3
  • 0
  • 0
  • 0

Date Published

7
0
0
4
3

Review from Kathleen K (Sister of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A relaxing atmosphere; residents seem happy. My brother seems well and happy and looked well-cared for. Made welcome at my visit.

Reply from Gemma Elloway, Head of Business and Finance at Station Villa

Thank you for your comments, we will pass these on to the team at Station Villa.


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Review from Carol A (Sister of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is cared for and looked after very well. She, at last, has developed a friendship with another resident. I feel secure, in that she is encouraged to mobilise appropriately. Observation of any deterioration and remedy has been dealt with appropriately, utlisisng wider resources as necessary.

Reply from Gemma Elloway, Head of Business and Finance at Station Villa

Thank you for your kind words, we will ensure that these are shared with the team at Station Villa.


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Review from A G (Mother of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I still find the partings really difficult but I remember once when I took my son back to Station Villa he went in so happily, saying 'hello, hello, hello' to everyone, whether anyone was there or not, after that I had peace and thought this is the right thing to do. He's happy and accepted.

Reply from Gemma Elloway, Head of Business and Finance at Station Villa

Thank you for your review, your comments will be passed on to the team at Station Villa


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Review from Brian D (Father of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter moved to Station Villa last year after having a series of traumatic experiences in her previous placement. The staff team at Station Villa are more experienced and much kinder than her previous placement. They have worked hard to welcome her and get to know her. She has formed some excellent
relationships with individual staff and has consistently spoken positively of them. Her transition has been well managed through the interruption of the COVID pandemic, dealing successfully with a change of management structure and a deterioration of her physical health. The staff and managers are willing to meet and discuss progress with me and act on suggestions that may improve her care.
She is and feels safe in her new surroundings, and efforts are made to support trips out to enjoy a range of activities. The food provided is of a good standard and often includes requests made by my daughter.
I look forward to continuing the collaborative approach with the managers and staff team.

Reply from Gemma Elloway, Head of Business and Finance at Station Villa

Thank you for your kind words, we will pass them on to the team at Station Villa.


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Review from Marion W (Niece of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care and attention my aunt receives. She has settled very well and always appears happy and content when we visit. My aunt has had a traumatic few years, and finally, her sense of humour is returning. The team surrounding her have learnt her individualness!

Reply from Leah Marsh, Managing Director at Station Villa

Thank you for taking the time to complete a review and for your kind words, which we will ensure are shared with the team at Station Villa.


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Review from C S (Brother of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and residents always welcoming. The staff engage well with my brother and will always answer any of my relevant questions, keeping me well informed. My brother needs are being met and he seems settled in his new home.

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Review from F O (Sister of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Station Villa in the 1980's following a very unhappy expereince in a care home in Sussex. So she is a long term resident. For years, I lived in the area and was able to maintain a close relationship with her. Since I moved to further away, the staff have assisted me in every way,
transport, good communication etc. to keep our family ties, whilst ensuring she is safe and happy in her home.

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Current Review Score: 8.7 (8.731)

Overview of Review Score

The Review Score of 8.7 (8.731) out of 10 for Station Villa is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.356 for Station Villa is calculated as follows: ( (18 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 45 Ratings = 4.356

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Station Villa is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

2022 Regional Great British Care Award Winner

Recipient: Swallowcourt Ltd

Date: Saturday 26 Nov 2022 More details

2022 Regional Great British Care Award Winner

Recipient: Swallowcourt Ltd

Date: Saturday 26 Nov 2022 More details

Finalist National Care Awards - Care Home Group - Under 10 settings

Recipient: Swallowcourt Ltd

Date: Friday 20 Aug 2021 More details

News (5) & Events (0)

News

Upcoming Events

There are no upcoming events for Station Villa

Previous Events

There are no previous events for Station Villa

Meet the Team (1)

Sunita

Sunita Patel

Job Title: Registered Manager

Joined: 2025

I have 15 years’ experience working in a variety of healthcare sectors, including dementia care, palliative care and elder care.

Supporting individuals who face the additional challenges of a Learning Disability is definitely my passion and I believe in supporting everyone in our care to have a happy, safe and fulfilled life.

... Read more

Frequently Asked Questions about Station Villa

What types of Care is Station Villa registered for?

Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Station Villa provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Station Villa have?

There are 16 Single Rooms.

What are the Facilities & Services at Station Villa?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Station Villa to the centre of Hayle?

0.1 mile(s) as the crow flies, distance by road may be significantly further.