Rivermead View

Station Road, Looe PL13 1HN
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9.4 37 Reviews
  • Rivermead View, Looe
Rivermead View, is a 34 bed residential care home with an EMI registration. It offers 24 hour support and care for adults over the age of 65, for full residential and respite care.

The home was built over 60 years ago and stands on the main station road overlooking the estuary and enjoys stunning views of Looe.

The team at Rivermead View strive to put the needs and expectations of residents first, ensuring that their independence and dignity is encouraged and upheld.

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Care Provided by Rivermead View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Paul Rielly (Manager)
  • Admission Criteria
    • Private, ASC
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Rivermead View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
  • (these prices are only a guideline, please contact Rivermead View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions


  • Parking

  • Parking available


Rivermead View Reviews (37)

Total of 37, showing 1-20
9.4

Rivermead View has a Review Score of 9.4 (9.381) out of 10, based on 6 reviews in the last 2 years. Over all time Rivermead View has 37 reviews.

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Review from T M (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and my mum really enjoys being there.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. Your feedback is much appreciated by the team at Rivermead View Care Home.


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Review from T R (Stepdaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Stepfather first came to Rivermead View after a fall in September 2024 left him hospitalised and vulnerable. He moved into the care home in November and after 6 weeks of respite care, he decided this was the place he wanted to stay. The staff and management team are excellent. Nothing is too much
trouble. The food and facilities are great. Everything is thought of. Since being here my Stepdad is happy and well. I couldn't ask for more.

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Review from Tess C (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rivermead is a lovely home. It is very clean, there is no smell when you enter. The staff are very friendly and caring. My mother is grateful that the care is so good. She is 92 nearly and has Alzheimer's. She always says that the food is delicious. The residents all seem happy.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for this lovely review. The team at Rivermead Care Home appreciate the positive feedback.


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Review from F P (Niece of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie loves it at the home; she is well looked after. Her room is always kept clean, and the staff are always friendly and approachable. The senior staff always keep me well informed of any medical occurrences.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. Your feedback is much appreciated by the team at Rivermead View.


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Review from Steven T (Grandson of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care, facilities and staff were exemplary. I cannot fault the care my Grandma received whilst at Rivermead. They ensured she was kept clean and comfortable, supported throughout her stay by caring and polite staff. I would highly recommend Rivermead View Care Home.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for your review, the team at Rivermead View very much appreciate the positive feedback in recognition of the care they provide.


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Review from Karen T (Daughter of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only a resident at Rivermead View for a few weeks before she sadly passed away. However, the home provided an excellent level of care. It has a lovely, friendly, welcoming atmosphere. The staff are so caring and nothing is too much trouble. Mum was treated with dignity and respect throughout
her stay. I know she was very happy there.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. Your feedback is much appreciated by the team at Rivermead View Care Home.


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Review from B B (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I said before the most important thing for me is how kind all your staff are and it follows that you give them dignity as well as love.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. Your feedback is much appreciated by the Team.


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Review from T W (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was well looked after for two and a half years before his death in August 2022. He was always clean, and well presented. Dad was very fond of the staff who looked after him, they showed him love and compassion, and he enjoyed their company. I am so grateful to all the staff at Rivermead View
and thankful for the care given to dad.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. The team at Rivermead View appreciate your feedback.


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Review from Bonnie L (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled really well here. He has made lovely bonds with the staff. The staff are always friendly and have always made an effort to sort any concerns straight away. Dad always looks clean and tidy when I visit and has gained weight and looks really well since moving here. The home is tidy and
well organised and has a calm atmosphere.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you very much for the review. Your feedback is very much appreciated by the team at Rivermead View Care Home.


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Review from Wendy B (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a friendly welcome by staff. My relative who is a resident, is most content in the home and we are more than satisfied with the standard of care. My relative speaks highly and fondly of the staff and is most complimentary regarding the meals which are cooked on site.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you very much for the review. Your feedback is appreciated by the team at Rivermead Care Home.


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Review from J C (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum tells me that she is very happy at Rivermead she feels cared for and likes the food. From observation on visits, it is clear the core staff are encouraging and genuinely care with respect. I now have a happy chirpy mum.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the review. Your feedback is very much appreciated by the team at Rivermead View.


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Review from Adrian P (Son of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Preconceptions of care home blown away by the exemplary staff, friendly and caring to a fault, lovely and attentive. Simply amazing.


Activities only rated satisfactory as not yet familiar with them.


Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you very much for the review. Your feedback is much appreciated by the team at Rivermead View Care Home.


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Review from Nikki M (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rivermead View is looking after both of my parents who have Alzheimer's. My parents both have different needs and I can't thank the management and staff enough for their care and kindness. They are being well looked after in a happy, safe and caring environment.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for your review. Your feedback is much appreciated by the team.


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Review from S P (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff take care and have a large amount of empathy for all the residents.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for the positive review. Your feedback is much appreciated.


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Review from T W (Friend of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given is unquestionably high. All the staff and caregivers really seem to know the residents and want to provide the best service and maintain residents quality of life regardless of their physical and mental states.
I could not recommend this home high enough and thanks and praise could never
truly show how grateful we are to the care they provide.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for your review. Your feedback is very important to us.


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Review from H R (Son of Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The constant care that they have shown not just for show when I visit my mother but every day. I feel the trust I have in them is not misplaced. Thank you.

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Review from Stephen M (Friend of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the standard of accommodation, the staff, the refurbished rooms were excellent with reassuring safety precautions. The staff were excellent, friendly, approachable and helpful. I have scored a good for facilities as the dining room has not yet been refurbished.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for your review, your feedback is very important to us.


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Review from R W (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the care home for a couple of years. Each time I visit he is spotlessly clean, his bedding is spotlessly clean, room is too. Staff come in regularly to see if he is Ok and doesn't require anything. If I have a concern with his health they listen and act on what has been discussed,
however, this is not normally necessary as they are quick to spot any issues.
I am extremely satisfied that my father is being looked after with the best care.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you very much for your review, your feedback is very important to us.


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Review from Samantha S (Friend of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly welcoming home. All staff appear well trained in their knowledge of caring for the elderly in whatever level of care they need.

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Review from Paul B (Son of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a pleasure to visit and just mum but other residents and staff members. Made welcome and always offered refreshments etc. Kept informed of events and fund-raising activities. A warm happy haven.

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Current Review Score: 9.4 (9.381)

Overview of Review Score

The Review Score of 9.4 (9.381) out of 10 for Rivermead View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Rivermead View is calculated as follows: ( (59 Excellents x 5) + (11 Goods x 4) ) ÷ 70 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.538 Points relating to the number of positive Reviews for Rivermead View is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Shirin

Shirin Hodgson-Watt

Job Title: Home Administrator

Joined: 2016

Home Administrator


Frequently Asked Questions about Rivermead View

What types of Care is Rivermead View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rivermead View provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rivermead View have?

There are 32 Single Rooms.

What are the Facilities & Services at Rivermead View?

Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rivermead View to the centre of Looe?

0.1 mile(s) as the crow flies, distance by road may be significantly further.