Tregolls Manor

Tregolls Road, Truro TR1 1XQ
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13 Reviews
  • Tregolls Manor, Truro
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Care Provided by Tregolls Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Tregolls Manor Homes Ltd
  • Person in charge
  • Cozette Shrosbree (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Tregolls Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,650
  • (these prices are only a guideline, please contact Tregolls Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free Parking available


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Tregolls Manor Reviews (13)

Over all time Tregolls Manor has 13 reviews.

Overall Experience

  • 11
  • 2
  • 0
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13

Review from Katie M (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We will be forever grateful for the most wonderful care offered to my dad during his respite stay in October.
Having the choice of about ten options, we opted for Tregolls because we liked the idea of such a family home feel.
My dad went to Tregolls to rest following a month in the hospital; he was
medically fit but not quite his usual self enough to come home.
His stay was wonderful! The chef showed his kindness and talent in creating high-quality meals, and the manager and her team provided a warm welcome and professional backup of care.
The home is gorgeous, and residents seemed happy and described themselves as lucky to be there. The lounges are lovely and relaxing, and the morning coffee and papers went down a treat.
My dad left feeling well nourished, and like the rest, backup care if he needed it provided a real boost to his confidence and recovery.

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Review from Veronica S (Niece of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent manageress, very caring and helpful.
The staff are very friendly and professional.
The rooms are of the highest standard, every need cared for.
My Aunt has been very happy here for her respite care.
She has been encouraged in every way and has made excellent progress here.
I would highly
recommend anyone to come to this home.

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Review from Teresa S (Daughter of Resident) published on 21 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment we entered Tregolls we were greeted with kindness and were happily shown round even though we called unannounced. The management and staff are caring and my mother is treated with respect. The food and drink are excellent and served in lovely surroundings, clean table linen etc.
The activities offered are varied and interesting. After visiting other homes we feel that Tregolls offers value for money and so pleased they were able to accommodate my mother.

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Review from John R (Son of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Tregolls Manor for over two and a half years. I would not hesitate in recommending the home and have done so on many occasions. The management and staff treat residents with courtesy, dignity, patience and loving care. Home cooked food ensures residents receive wholesome and nutritious
meals. A full calendar of events provides residents with plenty to do, from regular outings to visiting entertainment of the human and animal kind. The team at Tregolls provide a clean, warm and friendly environment. Visitors are made to feel welcome usually with tea and cake and an update on their loved ones. The team at Tregolls are a credit to the caring profession. I am grateful to them all.

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Review from E P (Resident) assisted by family/friend published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tregolls Manor Care Home has a welcoming and elegant appearance. The private rooms have pleasant decor and good facilities, as well as the en suite. The personal television and phone are most welcome. In particular, the staff are unfailingly patient, competent and kind.

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Review from Viv H (Son of Resident) published on 3 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother arrived at Tregolls Manor, we knew she would be comfortable and well looked after. The whole building is clean and fresh, confidently maintaining the atmosphere of a smartly decorated and comfortable hotel. The staff are all well informed and considerate and it is obvious
that specific needs are fully understood and catered for. Nothing is too much for them and they are very friendly and supportive. The food is varied and when our visits coincide with the arrival of the evening meal we have been impressed by the quality (mother is invited to choose from the menu). There is a remarkably full programme of optional excursions and treats. The lounges are luxurious- it's all immensely civilised.

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Review from Rosemary A (Niece of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was so happy at Tregolls that she hardly wanted to come home. The activities were various, the food 'excellent' and she felt warmly welcomed and cared for. The staff are helpful and courteous and the whole place has the atmosphere of a pleasant 'hotel' rather than a 'home' for the elderly. I
cannot speak too highly of it , or of the care they offer.
I have just booked my aunt for another short stay.

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Review from A C (Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed for 10 days after a replacement bone operation and found all the staff very caring and helpful. They collected me from the hospital and came with me for a physio appt, which i very much appreciated. Our carers had had the same operation and was very encouraging and could answer some of my minor
questions, very useful. The activities on offer were varied, fun with trips round the countryside, to music to lunch on Sunday, all appreciated but fairly silent affair. I am very impressed to see how the staff dealt with clients from dementia to permanent residents all treated with love and ready to help at all times.

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Review from John F (Son of Resident) published on 7 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Tregolls Manor from 1998 until her death last week at the age of 103 years. The service provided during this long period was uniformly excellent in all aspects, with activities suitable for her physical disability which gradually increased as she aged being offered throughout.
The staff were always approachable and friendly, and the ambiance was that of a true home rather than a residence. I was ultimately surprised and grateful for the degree of flexibility shown by the staff at all levels as my mother progressed recently through her final illness. This allowed her to receive the very best palliative care, in close conjunction with GP and community nursing services, in physical surroundings and circumstances that were familiar to her. This eased her last days enormously.

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Review from Jean M (Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived feeling very weak and tired after bad UTI. had excellent care, kindness, flod and rest. Left feeling much better and myself again.

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Review from Nigel B (Son of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tregolls Manor is comfortable and welcoming. The staff are friendly and caring. I am very happy to leave my mother there.

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Review from A M (Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If it was not for the prompt, professional action of night staff I would not be here now. I was staying post facial surgery and 1 week after surgery my temporary artery ruptured. The A&E accredited my life to that prompt action. This was exceptional, all the care had been 100% and staff dedicated and
genuinely concerned for each individual. I am so pleased to be able to do this review.

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Review from Julie M (Daughter of Resident) published on 19 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Tregolls last month for respite care following a stressful period caring for her at home. She has settled in very well and is very happy in her new home, has already made new friends and she particularly enjoys the meals and the various activities and outings. The staff are
friendly, helpful and thoughtful and the standard of care is excellent. I would have no hesitation in recommending Tregolls to anyone in a similar position.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Tregolls Manor

What types of Care is Tregolls Manor registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tregolls Manor provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Tregolls Manor have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tregolls Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tregolls Manor to the centre of Truro?

0.4 mile(s) as the crow flies, distance by road may be significantly further.