Adelaide Lodge

27 Kings Road, Honiton EX14 1HW
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8.8 8 Reviews
  • Adelaide Lodge, Honiton
Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities.

A combination of comfort and quality is at the heart of the care home's philosophy, with a homely and relaxed atmosphere and carers who respect choice and independence.

The home is ideal for long-term needs while the team can also welcome respite requirements.

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Care Provided by Adelaide Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Helen Rapsey (Registered Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007
    • Number of floors: 3

Funding & Fees Guide for Adelaide Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Adelaide Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Adelaide Lodge Reviews (8)

8.8

Adelaide Lodge has a Review Score of 8.8 (8.845) out of 10, based on 6 reviews in the last 2 years. Over all time Adelaide Lodge has 8 reviews.

Overall Experience

  • 4
  • 4
  • 0
  • 0
  • 0

Date Published

8
0
0
6
2

Review from S B (Son of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved to Adelaide Lodge at the end of 2022 and has received very welcome and supportive care and attention. The home is very clean, and my mother's room is comfortable and practical. The staff and the manager have always been helpful and respectful. The activities arranged on behalf of the
residents are also very much appreciated, and my mother particularly enjoys the visits by the therapy dogs.

Reply from Kay Smith, General Manager at Adelaide Lodge

Thank you for taking the time to write a review. We are pleased to hear that you are happy with the care and support that your mum receives and that both the manager and staff are always helpful. We believe that having a very varied selection of activities on offer is very important for all our resident's health and well-being, so it's nice to know that this is appreciated.


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Review from R S (Son of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother resided at the home for twelve months. The care and attention of all the staff were excellent. I can only praise and admire the care given to Mum during her last weeks of life. The manager was very supportive and every member of staff showed genuine concern. I can strongly recommend the home.

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Review from L J (Daughter of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are genuinely caring towards Dad and show affection to him which is the most important for us as his daughters. The manager is excellent, communicates any concern to us in a timely manner and issues (like his hearing aid battery not being charged) are resolved quickly. There are plenty of
activities to keep him stimulated. We particularly like the record system which we can access to see how he is doing. He enjoys walking around the garden and petting the house dog.

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Review from D W (Son of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Adelaide Lodge earlier this year. I have always been impressed by the cleanliness of the home and the lack of any smells. It's light and airy. The staff have been very helpful and responsive. They have always been professional and yet friendly. Communication is good and there is an
overall caring atmosphere.

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Review from V B (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Adelaide Lodge from another home locally. I was very impressed with how welcoming, warm and kind the reception she received to settle her in. The staff are enthusiastic, cheerful, helpful and kind. The home is clean, comfortable and warm. The decor is bright and cheerful. Overall
excellent.

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Review from Lee H (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Adelaide Lodge in December 2019 as he has vascular dementia. He was very anxious before coming to Adelaide Lodge but is now content and serene. The care at Adelaide Lodge is the best, all staff I have encountered have been caring, friendly and so helpful. I do not worry about my father
at all as he is so well looked after, has a lovely room and enjoys the activities in the lovely lounge area.
My mother-in-law was also in Adelaide Lodge until her recent death. She went to the home in October 2019 in very poor health and we were told by her doctor she would not live much longer. Due to the excellent and loving care she received she survived until April this year, enjoyed her 100th birthday, regained her mobility and had a lovely last few years.
I cannot recommend this home highly enough and am so glad we found it when we needed it.

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Review from Cindy F (Daughter-in-law of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting home, staff very polite and informative. Everywhere light, bright and spacious to make room for walking frames and wheelchairs. Small single bedroom spotlessly clean with towels and flannel. Nice upright supportive armchair beside the bed. Allowed to bring ornaments, pictures and clock to
make it more homely. I was most impressed and 10 weeks later cannot fault them. Have calls from office staff to check everything is ok.

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Review from Jayne (Daughter of Resident) published on 17 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has recently moved into this Care Home. It's really homely and his room is very comfortable and clean. The care he is receiving is exceptional. He is well looked after and all the staff are very attentive, very caring and gentle. Nothing is too much trouble.
The activities are fun and Dad has
started to join in. Meals are good and snacks are given in between meals including fruit. There are jugs of water and squash in the bedrooms and areas where the residents sit. They are encouraged to drink and helped to drink if needed. I am very happy knowing Dad is in a very safe and caring place.

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Current Review Score: 8.8 (8.845)

Overview of Review Score

The Review Score of 8.8 (8.845) out of 10 for Adelaide Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.620 for Adelaide Lodge is calculated as follows: ( (46 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.225 Points relating to the number of positive Reviews for Adelaide Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 6 Positive Reviews ÷ 9.6 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Adelaide Lodge

What types of Care is Adelaide Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Adelaide Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Adelaide Lodge have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Adelaide Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Adelaide Lodge to the centre of Honiton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.