Alban House

8/10 Apsley Terrace, Highfield Road, Ilfracombe EX34 9JU

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10 Reviews

Alban House, Ilfracombe

Care Provided by Alban House

Primary Care Categories
Dementia
Detention Under Mental Health Act
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 23 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alzheimer's
Huntington's Disease
Motor Neurone Disease
Multiple Sclerosis
Parkinson's Disease
Speech Impairment
Stroke

Other Care Provided
Convalescent Care
Day Care
Own GP if required
Palliative Care

Good to Know

Owner
Baksho and Onkar Hayer

Person in charge
Donna Bell (Manager)

Local Authority / Social Services
Devon County Council ( click for contact details)

Admission Criteria
- Ages 40+

Room Information
- Single Rooms (23)
- Couples/Companion Rooms (0)
- Single Rooms with ensuite Wet Room (2)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017

Funding & Fees Guide for Alban House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care from £850
(these prices are only a guideline, please contact Alban House to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Television point in own room
Wheelchair Access

Visiting
No appointment necessary just turn up.

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Review from M T (Son of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience

Having recently visited to see my father - I feel very comfortable and confident that he is with excellent carers and with those that care about his needs and wellbeing. It's a difficult time of year when loved ones can't be together - I know his needs are being met, that his welfare is adhered to,

and all in all, peace of mind is given to us, his family. Many thanks to all.

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Review from Harold S (Husband of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience

My wife is quite happy in the home. Her only complaint is that she has no one to talk as most residents are in various stages of dementia whereas she can converse with most people. She is reasonably happy on her own.

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Review from Dawn W (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience

Alban House is a friendly home. The staff and owners really care for my father. I would recommend them without a doubt. My father was in a home prior to this one and I wish I found this one first. They do so many activities which Alzheimer's patients need. Keep up the amazing work to all at Alban House

and thank you so much.

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Review from Melika C (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience

The thing that strikes you about Alban House is how happy and inviting the staff are, hartley engage and relate to the residents. with respect, enthusiasm, patience and genuine warmth. There are much humour and laughter within the home and everyone's needs are catered for to the best of the homes sources

and abilities. You are encouraged to visit family members whenever and as frequently as you desire, day or night. It is a very open and relaxed home with residents enjoying the company of staff members pets, who frequently spend time in the home. The managers/owners do an amazing job of welcoming new residents and supporting their families with the painful transition of moving a loved one into care. The home itself is beautifully appointed at the top of the hill with far reaching views out over the sea.

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Review from W C (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience

My husband has been there for just over five weeks, so I don't know much about the food or activities. I like what I see there is a good atmosphere and home from home. I can't fault it.

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Review from Graham L (Resident) assisted by family/friend published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience

I am very happy here and looked after well.

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Review from Marlene P (Cousin of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience

My cousin continues to be happy at Alban House. They know their residents so well and know exactly how to deal with each one. As I said last year I don't know how he would have managed without their care and understanding. He can be quite an up and down personality but they can quickly turn him around.

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Review from Shane G (Wife of Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience

Cannot recommend 'Alban House' highly enough. The care of my wife over the last 5 years has been extremely high. All the carers and management at the home really do go the extra mile in ensuring that all their residents are treated with dignity and respect. They also do individual care and activities

dependent on the resident's needs and personality. 'Alban House' is very much home from home. Thank you so much to you all.

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Review from Alison T (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience

Alban House is an incredible place. It has such a happy family atmosphere. The staff are so patient, kind and caring. Each resident is valued and treated with kindness and respect, even the difficult ones!! The care given to my father who has severe dementia has been amazing. We just can't thank the

staff and owners enough for all that they do.

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Review from Daphne N (Resident) published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience

I think the food is very good. Everything I need doing is done. Including looking after my pet tortoise who lives here with me as we are a pair. The staff are very nice - all regardless of age. From the owner who is specially kind, good and knowledgeable. Everyone is very helpful.

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Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2021

Overall
Requires improvement

Caring
Good
Effective
Requires improvement
Responsive
Requires improvement
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Alban House

What types of Care is Alban House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alban House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Alban House have?

There are 23 Single Rooms.

What are the Facilities & Services at Alban House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alban House to the centre of Ilfracombe?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Alban House

Care Provided by Alban House

Good to Know

Funding & Fees Guide for Alban House

Facilities

Alban House Reviews (10)