Beacon House

4 Church Road, Dartmouth TQ6 9HQ
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9.6 9 Reviews
  • Beacon House, Dartmouth
Beacon House care home is a friendly, welcoming 29-bed home in Dartmouth.

A wide range of stimulating activities are provided for residents to try that reflects their hobbies and interests.

A hairdresser and chiropodist are available for residents living at the care home.

The care home prepares healthy, delicious food that caters to resident's individual tastes and dietary needs.

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Care Provided by Beacon House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Tremlett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Beacon House

  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
  • (these prices are only a guideline, please contact Beacon House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Beacon House Reviews (9)

9.6

Beacon House has a Review Score of 9.6 (9.609) out of 10, based on 9 reviews in the last 2 years. Over all time Beacon House has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

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Review from M R (Partner of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has now been in Beacon House for eight months and I have been so impressed with the kindness, care and dedication shown by both management and staff. Innovative, new ideas have been introduced and have made Beacon House more inviting and homely. Events and activities are thoughtfully planned
to stimulate and enhance the lives of residents. I have also had great support and inclusion on my partner's ongoing struggle with dementia. A very sincere thank you to everyone.

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for taking the time to share such a heartfelt review of Beacon House. We are truly touched by your kind words and delighted to hear that your experience with us has been so positive. It's incredibly rewarding to know that our efforts to create a warm, inviting and supportive environment have made a difference to both you and your partner. Our team takes great pride in introducing innovative ideas and planning activities to enrich the lives of our residents and your feedback reaffirms that we are on the right path. We also deeply value the trust you've placed in us to support you and your partner through their journey with dementia. Providing compassionate care and keeping families included and supported is at the heart of what we do. Thank you, once again, for your kind words. Your encouragement means the world to our team and motivates us to continue doing our best every day.


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Review from S G (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a joy to see Mum so happy and relaxed at Beacon House. Ok, the home may be a little tired at edges but this pales into insignificance with the first-class care on hand to all residents. The love and warmth of a large family is tangible as you step in through the front door and the support and
care are unsurpassable.

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for your kind words. It truly means the world to us to know that your mum is happy and relaxed at Beacon House. We always strive to create a warm, family-like environment where our residents feel safe, valued and cared for. Your recognition of our team's dedication and compassion is deeply appreciated. We take all feedback on board and are continuously working to improve our facilities while maintaining the high standard of care that our residents deserve. If there's anything more we can do to support your mum or your family, please don't hesitate to let us know. Best wishes, Sarah and the team.


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Review from M H (Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Beacon House since 17th November 2022 and from the start, I was impressed by the commitment of the staff in the care of the residents. The staff were proactive in asking you if you were feeling well and happy and if you had any problems. I have given good feedback for the family environment
created by staff and management. Since Friday 10th November 2023, I have, after a risk assessment, been allowed out which has been great.

Reply from Tushar Shah, Director at Beacon House

Thank you for your wonderful review and kind words about Beacon House. We're delighted to hear you've felt well cared for and part of our Beacon family. It's fantastic that you can now enjoy more independence following your time with us - we're so pleased this has been a positive step for you. Your feedback means a lot to our team and we'll share it with them. Thank you for being a valued part of our home.


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Review from T B (Daughter-in-law of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been visiting for nine years. Have noticed a great improvement in management, always helpful and caring. Very rarely see the carers but they seem very good. Rooms and building dated and need total refurbishment. Must be difficult to keep clean.

Reply from Mehul Shah, Director at Beacon House

Thank you for your feedback and great to hear you have noticed an improvement in the management team. We have a caring and passionate team which we are proud of. The home will be undergoing extensive refurbishment in 2025 and the exciting plans will be shared in due course.


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Review from Peter B (Respite Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent just over two months in Beacon House as part of my recovery from a stroke. All the staff were incredibly friendly and helpful which made my stay there far less traumatic than it might have been. I have happy memories of my time there.

Reply from Tushar Shah, Director at Beacon House

Hi Peter, thank you for your kind words about your stay at Beacon House. We are thrilled to hear that our staff made a positive impact on your recovery from a stroke. It is our goal to create a comfortable and supportive environment for all our residents, so we are glad that we were able to achieve this during your time with us. Wishing you all the best in your continued recovery journey!


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Review from David H (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Beacon House two months ago and we are so delighted at the transformation in her happiness and wellbeing. The staff already know her individual needs and she is obviously benefiting from their excellent care. She is not nearly so stressed about her memory loss and enjoys the many
activities and outings they arrange. The meals are very wholesome and the tea/coffee trolley is always doing its rounds. The management are very high calibre and hands-on. The home is comfortable, well heated and has a family atmosphere. My mother’s room is ideal for her, though she prefers to be out in the communal area all day engaging with the other residents and staff. So much better for her than when she lived alone in her flat getting more and more agitated. We congratulate all those working at Beacon House on making my mother’s old age as happy as possible.

Reply from Suzanne Gatrell, Manager at Beacon House

Thank you so much for taking the time to write a review. We appreciate it. We are thrilled that your mum is settled and enjoying her time at Beacon. The size of the home is perfect for many of the residents to enjoy time together or attend different activities, yet have the privacy of their room as needed. It is very important for our team to focus on who your mum is and her likes and dislikes as well as all aspects of her wellbeing. Thank you for choosing Beacon House for your mum and for entrusting her with our care.
Suzanne, Tobi and the Beacon House Team


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Review from N L (Son of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good home, great atmosphere and all round care. Good food and interesting menu, plenty for the residents to do with regular entertainment.


Residents encouraged to engage and take part in activities.


Reply from Tushar Shah, Director at Beacon House

Thank you so much for your kind words about Beacon House. We strive to create a warm and welcoming atmosphere for our residents, and we are delighted that you have noticed this during your visit. Our team works hard to provide a diverse range of activities and entertainment to keep our residents engaged and happy. Thank you again for taking the time to leave us a review - it means a lot to us!


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Review from V S (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel blessed to have found Beacon House with the wonderful managers. They have gone out of their way to make our mother feel at home and dealt with some of her fairly difficult moments. The staff in general are kind, patient and always smiling. We count ourselves very lucky.

Reply from Tushar Shah, Director at Beacon House

Thank you for taking the time to leave such a heartwarming review about your experience with Beacon House. We are delighted that our managers have been able to make your mother feel at home and have handled any difficult moments with care and patience. Our staff takes great pride in providing exceptional service to all of our residents, and we appreciate you recognising their efforts. Thank you for choosing Beacon House as your loved one's home - it truly means a lot to us.


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Review from T S (Son of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have had fantastic service from the manager and all the staff with regard to our elderly mother with dementia. They have all gone above and beyond to make her comfortable and communicate effectively with us.

Reply from Tushar Shah, Director at Beacon House

Thank you for taking the time to share your experience with Beacon House. We understand how challenging it can be to take care of a loved one with dementia, and our team is dedicated to providing exceptional service and support. It brings us great joy to know that your mother felt comfortable and well taken care of during her stay with us. We will continue to go above and beyond for all our residents and their families. Thank you again for choosing Beacon House.


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Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Beacon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Beacon House is calculated as follows: ( (79 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 103 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Beacon House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Mar 2025

Bedroom available


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Beacon House

What types of Care is Beacon House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beacon House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Beacon House have?

There are 34 Single Rooms.

What are the Facilities & Services at Beacon House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Beacon House to the centre of Dartmouth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.