Bishopsteignton House

Forder Lane, Bishopsteignton, Teignmouth TQ14 9SE
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10 65 Reviews
  • Bishopsteignton House, Teignmouth
Bishopsteignton House is a grand Victorian villa. Their main values are to treat residents as their own mother or father would want to be treated. Their staff have been with the service for a long time and take pride in not just being professional carers but an extended family for all residents.

As a residential home, residents tend to be quite able, but still require the love and support that can only be received through a 24-hour care home. The residents enjoy a friendly, happy, home-from-home atmosphere - getting to know the carers and their fellow residents well.

Residents are encouraged to join in on the daily activities, eat well, sleep well and socialise. The home is very focused on helping its residents to recapture that sparkle for life. And as a smaller home, staff treat the residents as individuals and have time to pay attention to the little things.

Longer-term residential care and also day-care are available. In day-care, individuals may choose to join the home during the day but go back to their own home during the night. Shorter visits are also available (for example coming for a couple of hours to join for a cup of tea and a bath) and joining in activities with the home's friendly little family.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.

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Care Provided by Bishopsteignton House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Donna Waldron (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Bishopsteignton House

  • Weekly Charges per Person
    • Self-Funded Residential Care £825 – £995
  • (these prices are only a guideline, please contact Bishopsteignton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Bishopsteignton House do not have visiting hours, and operate an open door policy that welcomes visitors at any time


  • Parking

  • Yes, the home has plenty of free parking available


Bishopsteignton House Reviews (65)

Total of 65, showing 1-20
10

Bishopsteignton House has a Review Score of 10 (9.964) out of 10, based on 21 reviews in the last 2 years. Over all time Bishopsteignton House has 65 reviews.

Overall Experience

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Review from Jenny R (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at the home very recently after living there for 2 years. I couldn't think of a nicer place for her to spend her last days. The care from the staff was exceptional at all times. Everyone who came in contact with her and the family was caring and considerate. I can't thank them
enough.

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Review from R E (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home, very clean and tidy. Dad was very well looked after by the amazing and very caring staff. The food was to a very high standard with lots of choice. Lot's of different activities to choose from if dad wanted to be involved. Management was always on hand if I had any questions.

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Review from H B (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Bishopsteignton House as she was unable to stay at home on her own any longer. I was very worried about the move but my worries have all gone. The home is beautiful and very clean and the staff are so helpful and supportive.
My mum is very happy and enjoys all the activities.
It's
nice to see my mum settling in and enjoying the company.
The management are very supportive and answers any questions I have.

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Review from P T (Brother of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is currently living at Bishopsteignton House. All the staff are so helpful, supportive and friendly. The management is always available for any queries. She enjoys the activities, and the food is at a very high standard.
The home is very clean and tidy.
I am thankful my sister has the support
and love she needs.

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Review from A T (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy and more to the point, so is Mum. She's well cared for and the staff are so kind and lovely with her. All of her needs are met and communication is good. She enjoys the activities which are varied and meets lots of interests.
Food is lovely and plenty of it.
Management is very supportive
and always there to help.

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Review from C B (Friend of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend's nan here that I've been close to for many years. You can tell by how happy she is that the staff at the home are very caring and friendly. The home is always clean and tidy and there is always a good variety of activities for them to do which I have partaken in a few times.
The
wide range of meals available is also to a very high standard.
I really enjoy coming in to see her once a fortnight.

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Review from K B (Granddaughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is a resident at Bishopsteignton House. The first impression I got when she first moved in was how clean the home was and how welcoming everyone is. I can't thank the manager and deputy manager for making my nan feel so welcome. The room she has is modern and clean. We have been able to make
her room feel her home. The food is brilliant and always has a selection of foods available and nothing is too much trouble for the kitchen. My nan enjoys the wide range of activities which are on offer and they are always willing to try new ideas.

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Review from L T (Niece of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions of the care home from the outside are good with a view across the Teign river from a lovely garden. The inside is welcoming and spacious with a friendly atmosphere. Staff are nearby and within sight so they help residents quickly and answer questions from visitors. Activities are varied,
including crafts, singing and dog visits. Care needs are reviewed monthly and delivered by staff with genuine loving care. I always felt my aunt was in good hands and wish she could have gone there sooner.

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Review from Susan M (Wife of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband attends Bishopsteignton House twice a week.
The staff are very helpful and polite. They spend time with him to motivate him and encourage other patients to help him. He will often say the staff will help as well.
I can take him to Bishopsteignton House and I know he's made to feel very
welcome by the staff.

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Review from Susan H (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the senior deputy manager and her team for the wonderful care that my mother is receiving under her care.
As a daughter, I feel so supported by her.
Thank you.
P.S. I wish my own home is as clean and tidy as Bishopsteignton House.

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Review from Ellie W (Granddaughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has settled in so quickly into Bishopsteignton House and all the staff have been amazing. In the short space of time he has been there, everyone has made him feel so welcome and he seems extremely comfortable. The amount of interaction he has with daily activities is fantastic and nothing
is too much trouble. We are so happy with everything and can't thank the team enough.

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Review from Emma R (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bishopsteighton House is a home away from home, dad is very happy here. All the staff are so lovely, nothing is too much trouble. Dad's room is light and airy and very spacious and newly decorated. He is checked on regularly and encouraged to join others in communal areas. I couldn't be happier to know
he is in safe hands.

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Review from S H (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely welcoming environment and staff. They have really looked after my father after his discharge from hospital and greatly helped his recovery. Nothing has been too much trouble even though his health was worse than they had expected.

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Review from Martin A (Son of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bishopsteignton House is a very good care home and clean and staff are very caring and night staff. They looked after Dad wonderfully and I can't fault them. 100%.

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Review from L B (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for six months now and has settled really well. The home is full of light and always lovely flowers and happy people. It is easy to visit and feel welcome anytime. My mother loves the staff and food. All the staff are friendly and have time to chat if needed. It is a very
homely feel. Meal times, everybody sits together and has lovely serviettes and flowers on the tables. Mum has been out late a few times and the night staff are wonderful and happy to make her a drink if she is not ready for bed. I feel she is very safe and surrounded by love.

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Review from R M (Son of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with the way my mother is looked after, and I’m always welcomed by the staff. Mum has been at Bishopsteignton House for nearly three years, and she is always pleased to see me. It is great for my brother and my sisters to know Mum is happy and well looked after.

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Review from B F (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Bishopsteignton House for almost 3 years and although she suffers from dementia, is registered blind and is very hard of hearing we are confident she is safe and comfortable.
The home has a full schedule of activities. Sadly Mum is often reluctant to join in but the staff always
try to include her.
The staff are really kind and easy to talk to.

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Review from Doreen D (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been staying here for respite. What a lovely friendly place, the staff are brilliant and a particular member of staff goes that extra mile.

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Review from Mehmed D (Son of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bishopsteignton House was like home from home. As soon as we entered the building we knew it was the right place for my dad. My dad has strived from strength to strength. He has found a whole new lease of life. The manager and her team went really above and beyond to meet our family's needs.

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Review from C R (Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been here for some months. Sadly, my husband died and I am still here. The carers and other staff have been so kind and generous with the care they showed him and he always so appreciated what they did for him and for myself also. At any time of the day, there was always help and
care. Everything was always spotless. Our rooms were always clean and comfortable and certainly warm. No one could have cared for my husband and me as these carers have done. Always cheerful even though they were tired. The food here was great and always hot, we enjoyed it all. We also had lovely grounds and views which was relaxing and a pleasure to be in.

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Bishopsteignton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for Bishopsteignton House is calculated as follows: ( (243 Excellents x 5) + (9 Goods x 4) ) ÷ 252 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bishopsteignton House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bishopsteignton House

What types of Care is Bishopsteignton House registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bishopsteignton House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bishopsteignton House have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bishopsteignton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bishopsteignton House to the centre of Teignmouth?

2.3 mile(s) as the crow flies, distance by road may be significantly further.