Croft Lodge

26 Haldon Avenue, Teignmouth TQ14 8LA
Submit a Review
9.8 38 Reviews
  • Croft Lodge, Teignmouth
Croft Lodge is a 24 bedroom residential care home. Their aim is to fulfill the lives of residents who require support in the later stages of life. Trained staff are available to make a difference and they welcome the opportunity to discuss how they can support your loved ones.

The home, overlooks the bay with sunshine flooding the gardens and house.

Their home offers the following services:

- 24 bedroom over two floors, with lift access
- In-house cook and freshly prepared food based on residents preferences
- Residents lounge and conservatory
- Activities co-ordinator with regular 1:1 and group activities
- Trained and welcoming staff

Croft Lodge is a home for home for those looking for that something special.

A warm and friendly environment, it attracts those looking for a home that provides reassurance and comfort. All bedrooms are furnished and you have the opportunity to bring some of your own personal items to make it feel like home.

At Croft Lodge they are proud to offer the following services to all residents:

- Your own dedicated room, shared rooms can be arranged
- Dedicated activities
- Hairdresser and Chiropodist Services
- Freshly cooked meals on site
- Laundry Service

Show Croft Lodge on the Map

Care Provided by Croft Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Jerwood (Registered Manager)
  • Admission Criteria
    • Private, NHS, referrals
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Croft Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,250 – £1,600
    • RESPITE Self-Funded Residential Care £1,150 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,600

  • Fees are based on individual requirements and room choice
  • (these prices are only a guideline, please contact Croft Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Croft Lodge operates an open visitors policy - there are no set times or days for visiting loved ones.


  • Parking

  • There is parking available at the front of the building.


Croft Lodge Reviews (38)

Total of 38, showing 1-20
9.8

Croft Lodge has a Review Score of 9.8 (9.780) out of 10, based on 16 reviews in the last 2 years. Over all time Croft Lodge has 38 reviews.

Overall Experience

  • 30
  • 8
  • 0
  • 0
  • 0

Date Published

38
3
9
16
22

Review from J B (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A relaxed, warm, welcoming atmosphere every time I have visited Croft Lodge. My dad refers to the staff as his family and the place feels like home. I live abroad and can sometimes feel so far away, but knowing that he is safe, secure and happy in this environment means that I do not have to worry.
The staff are lovely and it's clear they are passionate about giving quality care that is unique to each resident. I feel like part of the family also! Thank you.

Reply from Sharon Jerwood, Registered Manager at Croft Lodge

Thank you so much for your kind and heartfelt words. It means the world to us that you feel so reassured and welcomed whenever you visit Croft Lodge. We're honoured that your dad thinks of us as family - that truly reflects the atmosphere we strive to create. Knowing that we've helped put your mind at ease, especially when living so far away, is incredibly rewarding. Your comments about our staff's passion and dedication to personalised care are deeply appreciated and will be shared with the whole team. Thank you again for your lovely review - we're so pleased to have you as part of the Croft Lodge family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philippa S (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincere and heartfelt thanks to all the lovely staff at Croft Lodge, my mother, who passed away last month, hadn't been with you long and despite her previous experience with a care home, she was very happy with you!
Words cannot describe the love and care she received -
it was second to none - and I really appreciate all you did to make the end of her days as comfortable and enjoyable as possible.
Thank you all so very much!

Reply from Sharon Jerwood, Registered Manager at Croft Lodge

Thank you so much for your wonderful 5 star review, the staff and I felt very privileged that you chose Croft Lodge as your mother's forever home. We strive to provide care with dignity and respect, especially during such difficult times. Your kind words about our team's efforts during her final weeks are deeply appreciated. Much love to you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris H (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, age 93, moved to Croft Lodge in July 2024 after our family discovered that she had been physically assaulted - repeatedly - by patients in another (and far more expensive) Alzheimer's unit in the area. During our hasty search of available places nearby we discovered Croft Lodge and were immediately
struck by the contented attitudes of the residents and the warm and friendly staff.
Sadly Mum passed away in September after only three months at Croft Lodge, but her final weeks were made pleasant by the caring staff who monitored her closely at all times. She actually enjoyed being taken care of here. The difference in standards between Croft Lodge and her former care home was like night and day, or perhaps I should say like daylight after a long black night.
Thank you to all the staff for making a difference in my mother's last weeks.

Reply from Sharon Jerwood, Registered Manager at Croft Lodge

Thank you for taking the time to leave a review for Centrum Care Homes, thank you for choosing Croft Lodge. The staff and myself felt privileged and honored to be able to take care of your mother and give her the loving care she deserved. We strive to provide care with dignity and respect, especially during such difficult times Your kind words about my team's efforts during her final weeks are deeply appreciated. Much love and thanks from all of us at Croft Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G R (Partner of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care was excellent and the staff were always extremely helpful and very supportive. When I visited, I was always welcomed. The standard of the accomodation was very good, especially the bedroom. I am very grateful to the management for helping my partner to regain her health and to enable
her to return home after a stay of fourteen weeks. Well done everyone!

Reply from Mehul Shah, Director at Croft Lodge

Thank you so much for your kind words. It was a pleasure looking after your partner and were glad we were able to help her with her recovery.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H C (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my Mothers's time at Coft Lodge, she always mentions how lovely the staff are when I visit. This is something I have seen firsthand myself with the activities in which they get all the residents involved. The encouragement from staff with these activities has meant that my Mother has made friends
with several other residents quickly. I would not hesitate to recommend Croft Lodge to anyone whose loved ones may need care.

Reply from Sharon Jerwood, Registered Manager at Croft Lodge

Thank you for taking the time to leave a review for Centrum Care Homes, we are pleased that your mother enjoyed her stay at Croft Lodge and enjoyed all the activities on offer. We are glad that she made friends with the other residents and enjoyed the trips out in the minibus, it is always nice to see a resident being able to return home with her family. Remember we are only a phone call away should you need us. At Croft Lodge, we endeavour to give the best care possible for all our residents. Thank you for choosing us to take care of your mother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a difficult decision when the time comes to choose a residential home for a loved one but from the moment we walked into Croft Lodge, we knew our mum would be happy there. Sadly, due to Dementia and age, we knew this would be Mum's last home.
We would like to thank everyone at Croft Lodge, for
the care, dignity and respect bestowed upon our mum, and her family. This was especially appreciated towards and during her final weeks.
Much love and eternal thanks to everyone.

Reply from The Croft Lodge Team, Director at Croft Lodge

Thank you for your heartfelt, five-star review. We are honoured you chose Croft Lodge for your mum's care. Knowing that you felt confident and that she was happy here means a lot to us. We strive to provide care with dignity and respect, especially during such difficult times. Your kind words about our team's efforts during her final weeks are deeply appreciated. Much love and thanks from all of us at Croft Lodge. Warm regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S A (Respite Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having arrived in a very poor state with acute sciatica they soon got me getting better and eating again. I was sorry to leave them but they had done their job and I am able to cope for myself now. Mattresses could be better.

Reply from Tushar Shah, Director at Croft Lodge

Hello, thank you for taking the time to leave us a review. We are so glad that we were able to help you recover from your sciatica and get back on track with your eating habits. It was a pleasure having you as our guest at Centrum Care Homes and we are sorry to see you go. We appreciate your feedback regarding the mattresses and will definitely take it into consideration for future improvements. We wish you all the best in your continued journey towards wellness!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Stepdaughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Post-hospital stay, my stepmother received appropriate care and support to improve her health and mobility to return home. Team seemed very caring and professional with a personal approach and offered support and advice post-stay. My stepmother certainly thrived in their care.

Reply from Tushar Shah, Director at Croft Lodge

Hi, thank you for taking the time to leave a review for Centrum Care Homes. We are glad to hear that your stepmother received appropriate care and support during her stay with us. Our team takes great pride in providing personalised care and support to all of our residents, so it's wonderful to hear that she thrived in our care. Please do not hesitate to reach out if there is anything else we can assist with. Best wishes from the Centrum Care Homes team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire W (Friend of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Croft Lodge is an excellent care home providing a friendly and caring environment for those who can no longer live in their own homes.
All staff participate in direct care of those living here whether carers or management and the chefs; all speak with the residents on a regular basis ensuring that
they feel respected as individuals.

Reply from Sharon Jerwood, Registered Manager at Croft Lodge

Hi, thank you for taking the time to write this lovely review, it was a real pleasure and privilege to look after your friend and we are all pleased to have provided him with excellent care, he was very much part of our family here at Croft Lodge. As a team we will all strive to continue in providing excellent care and love to all our residents treating them with dignity and respect.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pearl S (Niece of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good communication. Always ready to talk. Always friendly. Listened to our concerns. Offered me a hot drink.

Reply from Tushar Shah, Director at Croft Lodge

Hi Pearl, thank you for your kind words about our communication and customer service. Our team at Centrum Care Homes always aims to be attentive and friendly towards all of our clients. We are glad that we were able to listen to your concerns and offer you a hot drink - small gestures can go a long way in making someone feel comfortable. Thank you for choosing us as your care home providers, we appreciate your support!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean B (Sister-in-law of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment my sister-in-law moved into Croft Lodge Care Home she was treated with respect and, most of all, made to feel at home. Even as much as putting shelves up to take all of her precious items also making it her home. The staff are all very attentive and caring. Overall, we could not
have found a better home for all my sister-in-law's needs. Also, may I say the food is all home-cooked and very tasty and they meet all her needs with very soft foods and find the time to feed her.

Reply from Mehul Shah, Director at Croft Lodge

Thank you for the glowing feedback! We are so delighted your sister-in-law feels at home. Our caring staff are our best assets to ensure residents have the best possible experience. We appreciate you trusting Croft Lodge to care for your sister-in-law.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline S (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been living at Croft Lodge since July 2022 and she is very happy there. The care staff are exceptionally caring, it seems more than a job for some of them, who seem to have real affection and care for my mum. Honestly, I wish my mum could have more exercise and activity but I think there
isn’t enough time for that these days. The food always looks excellent with lovely home-cooked meals, individualised to residents’ needs, for instance, my mum’s weight needs building up, so they add high-calorie ingredients to her meals. The staff know her well and respect her opinions and dignity. I would definitely recommend Croft Lodge, based purely on how happy and calm my mum is there, and that is down to the excellent staff team.

Reply from Tushar Shah, Director at Croft Lodge

Thank you for taking the time to leave a review, Caroline. We are delighted to hear that your mother is happy and well cared for at Croft Lodge. Our staff truly have a passion for providing exceptional care and we are glad that it shows in their interactions with your mother. As for exercise and activity, we understand the importance of keeping our residents active and engaged, so we will definitely look into ways to incorporate more opportunities into their daily routines. As always, we strive to provide delicious and nutritious meals tailored to each resident's needs. Thank you again for choosing Croft Lodge - it means a lot to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda P (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well looked after by a fantastic team at Croft Lodge for 3 and a half years. The team were very professional and attentive and met the needs of my mum. We as a family were treated as part of the Croft Lodge family and always felt welcome when we visited Mum. I would highly recommend
Croft Lodge.
A massive thank you to you all.

Reply from Tushar Shah, Director at Croft Lodge

Hi Amanda, thank you so much for taking the time to write this lovely review. We are pleased to have been able to provide your mum with excellent care and make her feel like part of our family at Croft Lodge. It means a lot that you would recommend us - we will continue to strive for excellence in our services and make sure every resident is treated with the utmost care and respect. Thank you again for choosing Croft Lodge!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony S (Respite Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly and helpful.
I have thoroughly enjoyed my staff and don't want to leave.

Reply from Tushar Shah, Director at Croft Lodge

Dear Tony, thank you for your lovely review and feedback. We are really pleased that you enjoyed your stay with us. Please do pop in for a cuppa, as you are always welcome.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward M (Husband of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Croft Lodge for most of February. She has some medical problems but with the care and excellent attention, she is improving daily. The care staff and management can't do enough to help and I am hoping with her care in Croft Lodge she will be home very soon.

Reply from Tushar Shah, Director at Croft Lodge

Thank you so much for taking the time to write this review. We are so happy to hear that your wife is improving and that you are pleased with the care she has received at Croft Lodge. We will do our best to continue providing excellent care and attention in order to help her recover and return home soon. Thank you again for your kind words they mean a lot to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm D (Son of Resident) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although only spending a short time, after a period of hospitalisation, at Croft Lodge Care Home, my mother, at 101 years old, not accepting her failing health and fighting it with such a strong will, caused herself and others much distress. The love, care and attention given to her by the staff was
so wonderful, giving me so much peace of mind and allowing her, at the end, to pass away peacefully. The respect and dignity shown to her at the end shall always be appreciated.

Reply from Demelza Lamport, Registered Manager at Croft Lodge

Malcolm, your lovely words are so gratefully received by all at Croft Lodge. It was our absolute pleasure to have that time with your mum and so glad she felt at home with us. Please do feel free to stop by if ever you are in the area. The manager and the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine P (Friend of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything and likes everything about the place As a visitor, we see evidence of great care.

Reply from Demelza Lamport, Registered Manager at Croft Lodge

Thank you, Catherine, for such a wonderful review. We are so overjoyed that your friend is happy with her home and we look forward to many more years with her. Look forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have been extremely helpful and friendly and have done their very best to ease the way for me. Meals have been very good with plenty of drinks available at all times.

Reply from Demelza Lamport, Registered Manager at Croft Lodge

Thank you so much for your wonderful review. We loved having you stay with us, and we are so glad we could help you achieve your goal of returning home. We love that we keep in touch, and can't wait for you to visit again for a coffee and natter!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth H (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Croft Lodge are exceptional; they have shown such care and love to my mother that they feel like family. She spent the last few years of her life, including the difficult time of Covid lockdowns, here and was always well looked after and involved in the activities provided. I was so relieved
that she was able to return from the hospital after a severe stroke to be cared for by people who knew and loved her. Their cheerfulness and sensitivity are amazing. Sitting with Mum at times of the day and night when visitors aren't normally present, I witnessed the professionalism and courtesy of the dedicated carers. She sadly died earlier this month, but I am indebted to everyone who helped give her a peaceful ending and made her last few years enjoyable.

Reply from Mehul Shah, Director at Croft Lodge

Thank you so much for your lovely review and recognition of the amazing team we have. Your mum was a huge part of Croft Lodge in the last few years, and she is missed by all. Do pop in to see us whenever you can as I'm sure the team would love to see you. Thank you for all your support over the years too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All management and care staff cannot do enough for the residents. I spent a lot of time at Croft Lodge Care Home and have seen how the residents are treated with love and respect.

Reply from Tushar Shah, Director at Croft Lodge

Thank you for your lovely kind words, they mean a lot to our staff. We are pleased that you have observed and appreciate our staff's dedication and commitment they have towards the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Croft Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Croft Lodge is calculated as follows: ( (150 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 186 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Croft Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Mar 2025

En-suite bedroom available


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Mehul and Tushar Shah

Mehul and Tushar Shah

Job Title: Directors

Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.


Emma

Emma Corderoy

Job Title: Senior Operations Manager

Joined: 2023

Emma brings with her a wealth of experience in managing and supporting a number of homes, with particular passion and excellence in the standard of care delivery.


Emma started her career as a Care Assistant and worked her way up to become a Registered Manager and then Operations Manager more recently with her previous company. She has an in-depth understanding of the care industry and is well-equipped to guide and support the management team.


Emma oversees all locations under Centrum Care Homes and is committed to working alongside the team to provide outstanding care and meet CQC's fundamental requirements.


Frequently Asked Questions about Croft Lodge

What types of Care is Croft Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Croft Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Croft Lodge have?

There are 24 Single Rooms.

What are the Facilities & Services at Croft Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Croft Lodge to the centre of Teignmouth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.