The Croft Residential Home

22 College Road, Newton Abbot TQ12 1EQ
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3 Reviews
  • The Croft Residential Home, Newton Abbot
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Care Provided by The Croft Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Croft ECM Care Ltd
  • Person in charge
  • Lucy Hall (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for The Croft Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
    • Self-Funded Residential Dementia Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,250

  • All fees are subject to medical and care need assessment
  • (these prices are only a guideline, please contact The Croft Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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The Croft Residential Home Reviews (3)

Over all time The Croft Residential Home has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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3

Review from David A (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was in this care home for the last 18 months, he felt at home there.
He was looked after by lovely staff who showed professionalism.
Dad loved his food and was very well looked after by the kitchen staff.
The home always seemed clean and tidy and during Covid, all the required rules regarding
PPE were followed.
I have recommended The Croft to a friend of mine for their family.

Reply from David Tait, Director / Provider at The Croft Residential Home

Hi David, many thanks for your review. It was a pleasure having your dad stay with us. He is being sorely missed by our team. Best wishes, David


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Treated with Dignity

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Review from M S (Daughter of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In March 2022, we were heartbroken to know it was time to find a care home for dad but we couldn't struggle to keep him safe anymore. With no experience of care homes, it was a daunting experience but the staff at The Croft have been so lovely and helpful. Their help has lessened the guilt mum has felt
too. It wasn't easy at first because he was very confused, but he is now settled there. Although he doesn't recognise any family for more than a few seconds now, he has clearly formed bonds with the staff and they treat him very well. Knowing it's time to find a care home is a very difficult decision, but we have been so pleased and relieved that he's at the Croft. He likes his meals including Sunday roasts! Visiting is easy to arrange, and the staff are always on hand to answer questions and to give updates.

Reply from David Tait, Director at The Croft Residential Home

Thanks so much for your feedback, which I will pass on to our team. They will be thrilled! It's a pleasure for all of us to provide a home for your Dad. Best wishes, Ellie (Registered Manager).


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Review from Melvyn W (Son of Resident) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Croft is an excellent care home in Newton Abbot. As always, homes are only as good as the staff - here all staff are excellent. Caring, compassionate and good-humoured, they look after the residents superbly. The home is a joy to visit as all relatives/friends are made to feel welcome and can come
and go at any time. Well run by a friendly and forward looking management team. My Mother loves it here and enjoys her days featuring visiting entertainers, the 'animal man' with his collection of pets and having her hair and nails done by visiting professionals or just relaxing in her room with lovely views across the countryside.
I would recommend the home to anyone.

Reply from Leanne, Manager at The Croft Residential Home

Hi, many thanks for this lovely feedback, which I will pass on to all the team. It will make their day!


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Croft Residential Home

What types of Care is The Croft Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Croft Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Croft Residential Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Croft Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Croft Residential Home to the centre of Newton Abbot?

0.5 mile(s) as the crow flies, distance by road may be significantly further.