Endeavour Residential Home

Chudleigh Road, Alphington, Exeter EX2 8TS
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9.8 42 Reviews
  • Endeavour Residential Home, Exeter
Endeavour Residential Home is situated in an attractive location, where a skilled team support adults with a dementia diagnosis, mental disorders or physical disability.

The provider is committed to making sure the property remains a home-from-home, where each individual's happiness is central to all decisions taken and residents can live at their own pace.

There is access to numerous outside resources and community facilities which allows for an independent or semi-independent life.

Care Provided by Endeavour Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Endeavour Residential Services Ltd
  • Person in charge
  • Julie Smith (Manager)
  • Admission Criteria
    • Private and Social Service Referrals
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Endeavour Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
  • Fees are calculated on an individual care needs assessment


  • (these prices are only a guideline, please contact Endeavour Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open visiting hours


  • Parking
  • Car Park at the front of the home


Endeavour Residential Home Reviews (42)

Total of 42, showing 1-20
9.8

Endeavour Residential Home has a Review Score of 9.8 (9.756) out of 10, based on 14 reviews in the last 2 years. Over all time Endeavour Residential Home has 42 reviews.

Overall Experience

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  • 11
  • 1
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Date Published

42
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Overall Experience  Overall Experience 5.0 out of 5

I visit an old friend of mine once a week. She is very happy at "Endeavour" and tells me she is well looked after. She is always clean and tidy, has her hair washed and set every week and her room is bright and spotlessly clean. I am very impressed with the staff who look after her - they are kind
and attentive and pay great attention to safety. My friend tells me the food is "really good" - I don't eat there, but I am always invited to join the residents in an afternoon cup of tea and a biscuit. The residents are always at ease and clearly happy together in the lounge areas. Again, these communal areas are always clean, light and airy. My friend tells me she enjoys a variety of activities including visiting musicians. There's no doubt that the overall atmosphere is happy and relaxed.

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Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome when visiting Endeavour Resident Home. The residents are always comfortable together in the light airy environment and very often have entertainment which I find is lovely. I have got to know the team leaders and the managers over the three years mum has been in care.
I feel confident that my mum is well looked after with kindness and understanding.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for taking the time to submit a review about life at Endeavour,all the team are delighted that you allow us to care for your Mum, it is an absolute priviledge, it is rewarding to hear that the hard work and dedication of the whole team is appreciated . I will ensure that this feedback is shared with every single staff member. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

My Nan is always well presented with clean clothes and appearance. The staff interact with her on a professional level but also with an approach that puts my Nan at ease. The staff are always busy looking after the residents and their needs but are patient when doing so. There is always a pleasant atmosphere
when we are visiting.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been looked after very well, all the cares are lovely, they all work very hard with all the residents. Very impressed.

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Overall Experience  Overall Experience 5.0 out of 5

A review of their Summer Party - was very enjoyable and everyone had a good time. They had a lovely singer, very good food, and as always very attentive staff. I cannot praise Endeavour Residential Home enough, I am so lucky to have my Mum living there.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for taking the time to review Endeavour, we are so pleased that you enjoyed the garden party along with everyone else, it is really hard work organising everything and relying on the weather, however it turned out to be a great afternoon. It is a real privilege to care for your lovely mum at Endeavour, she is part of the Endeavour family and is always happy, long may this continue.


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Overall Experience  Overall Experience 5.0 out of 5

My auntie is well looked after by a caring team. This home was recommended to us by a friend and has exceeded all expectations. The manager goes out of her way to assist in all circumstances.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your kind words of appreciation, we appreciate you taking the time to leave us an excellent review. It is a real pleasure to look after your auntie in her twilight years [103] and long may it continue.


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Overall Experience  Overall Experience 5.0 out of 5

My Nan initially went in for respite after a hospital admission. Once well enough to return home my Nan made the decision to live permanently at Endeavour. Nan said she felt safe there and was well cared for. My Nan refers to other residents as her friends. Nan has always been a sociable lady but lost
her spark over the years, since moving into Endeavour my Nan has returned to how she was. Full of fun and laughter. Nan now enjoys days out with her family members but is always happy to return home with her friends. All the staff and management I have encountered have been very kind and caring. You can see the resident's care needs are front and foremost. Everyone seems so happy when we visit. It has definitely regained my trust and faith in care home settings.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your kind words, it is a real pleasure and honour to look after your Nan, as you know she has settled really well and now sees Endeavour as her home which is lovely. The residents are our priority and we aim to provide a Home from Home atmosphere which Nan says we have achieved and that she is really happy here, what more could we ask for? I am so pleased Endeavour has been able to restore your faith in the care sector.


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Overall Experience  Overall Experience 4.0 out of 5

I attended the annual Garden Party to sit with my sister-in-law. As usual, the standard of food, staff and ambience was good. The only small niggle was there could have been more shade it was for the UK and an unusually hot day but overall it was excellent I have always been impressed with the level
of care given to the resident and all aspects. Definitely a 5-star establishment.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your kind words they mean an awful lot to Endeavour. We are pleased to hear that you enjoyed the garden party, we have taken on board your niggle regarding the amount of shade, as you know there was a large parasol in place to cover our residents which has to be our main priority, but we will bear this in mind for next year.


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Overall Experience  Overall Experience 4.0 out of 5

Mum continues to receive excellent care at Endeavour. Staff are warm and friendly and extremely considerate of her needs. As a family we all appreciate the hard work and dedication undertaken by the carers and staff and we are reassured that Mum is safe and happy at the home.
We realise that there
are many pressures for staff in the care sector as a whole, but maybe a written care plan for residents would be an added reassurance for families.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your kind words, the staff and the team at Endeavour work really hard and are dedicated to providing a high standard of person-centred care and it is an honour to be looking after your mum.
Individuals do have an individual care plan which are completed electronically, they are no longer paper-based, however you are able to view the care plan at Endeavour. At any time you are unsure or require any sort of clarification you only have to ask and we will oblige.
Once again thank you for allowing us the pleasure of looking after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

There is always a lovely warm and friendly atmosphere. Mum loves it here, it is home.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your review it is much appreciated, we aim to be home from home and we are reassured by reviews received that we are getting the atmosphere right for our lovely individuals.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been living here for three years and receives excellent care. There is a very friendly and homely atmosphere which we have particularly appreciated since the lifting of covid restrictions. The staff are always caring and courteous both to mum and the family.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Hi. Thank you for your kind words and your review it means a great deal to Endeavour and the team. Thank you for allowing us to care for you lovely mum who we are so fond of, it is an honour.


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Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for 2 1/2 weeks having respite. The staff seem very helpful - no complaints.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your review, I hope Mum continues to remain at Endeavour where her needs can be met, she has settled really well and made friends in such a short space of time, it is a pleasure to look after your mum and thank you for entrusting us to continue caring for her.


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Overall Experience  Overall Experience 5.0 out of 5

I find all the staff to be friendly, polite and helpful. My mum is always clean, tidy and dressed properly. I feel that she is safe and secure. The home is well-maintained and decorated. The food is excellent and there is a choice of meals. My mother has lived at Endeavour for just over a year during
which time she has needed medical attention which the staff ensured she received and when necessary promptly called a doctor. Communication from the staff and manager has been very good.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your review and very kind words, all of which I will pass onto staff, it means a great deal, it is a pleasure and privilege to care for your mum. Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mum originally came to Endeavour Residential Home for respite care and asked to stay because she really liked it! The manager and staff are lovely, Mum feels safe and cared for which is so important for someone with dementia! She has settled in quickly and loves it! It’s been a great relief for the
family to find a well run specialist home in Exeter!

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for taking the time to complete a review. Your review was a pleasure to read. We are glad to hear that you and your mum are happy with the care and support provided, it is our absolute pleasure to be able to look after such a lovely individual. The whole team work hard to ensure the care we provide is person-centred to each individual and the team take time to get to know individuals to ensure they receive quality care.
Thank you again for your lovely review and it is a pleasure and a privilege to care for your mum.


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Overall Experience  Overall Experience 4.0 out of 5

The management and staff are always polite, friendly, helpful and supportive. The residents are treated with the utmost respect and dignity and understanding in relation to my husband's needs.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you very much for the lovely review which is greatly appreciated. It is a privilege and honour to care for your lovely husband, we always put our residents at the forefront of care and do our utmost to make them feel content, happy and included in everything we do.


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Overall Experience  Overall Experience 5.0 out of 5

Invited in and taken up to Mum's room.
Covid regulations applied.
Had a pleasant undisturbed hour, rang the bell and was escorted out.
All perfectly fine.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted with dementia in November 2021. Her health deteriorated due to the disease and she sadly passed away in April 2022. Throughout this period the care she received from the team at the home was excellent, particularly during her final days. The care and sympathy shown to her family
and husband at the end was also excellent.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your review, it was such a privilege and honour to care for your lovely Mum.


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Overall Experience  Overall Experience 4.0 out of 5

Mum is happy with her stay and care.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after, always clean and well cared for. Food always looks delicious. Carers are friendly. Overall, we are very happy to have Mum at Endeavour.

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Overall Experience  Overall Experience 4.0 out of 5

I was able to visit my mother this week for the first time since she entered Endeavour. Whilst covid restricts and ruins the intimacy of a family meeting I could see how well my mum looked and has clearly been treated. I cannot comment on all ratings as I couldn't enter Endeavour.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Endeavour Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Endeavour Residential Home is calculated as follows: ( (128 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 164 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Endeavour Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Julie

Julie Smith

Job Title: Registered Manager

Joined: 2011

My name is Julie Smith, I am the registered manager , I have been at Endeavour for 10 years, my passion has always been centred around providing high standards of care to the elderly, my role as a manager is more than a job it becomes part of an extended family.


Frequently Asked Questions about Endeavour Residential Home

What types of Care is Endeavour Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Endeavour Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Endeavour Residential Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Endeavour Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Endeavour Residential Home to the centre of Exeter?

1.8 mile(s) as the crow flies, distance by road may be significantly further.