Endeavour Residential Home

Chudleigh Road, Alphington, Exeter EX2 8TS
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9.8 42 Reviews
  • Endeavour Residential Home, Exeter
Endeavour Residential Home is situated in an attractive location, where a skilled team support adults with a dementia diagnosis, mental disorders or physical disability.

The provider is committed to making sure the property remains a home-from-home, where each individual's happiness is central to all decisions taken and residents can live at their own pace.

There is access to numerous outside resources and community facilities which allows for an independent or semi-independent life.

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Care Provided by Endeavour Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Endeavour Residential Services Ltd
  • Person in charge
  • Julie Smith (Manager)
  • Admission Criteria
    • Private and Social Service Referrals
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Endeavour Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200

  • Fees are calculated on an individual care needs assessment
  • (these prices are only a guideline, please contact Endeavour Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours


  • Parking

  • Car Park at the front of the home


Endeavour Residential Home Reviews (42)

Total of 42, showing 21-40
9.8

Endeavour Residential Home has a Review Score of 9.8 (9.756) out of 10, based on 14 reviews in the last 2 years. Over all time Endeavour Residential Home has 42 reviews.

Overall Experience

  • 30
  • 11
  • 1
  • 0
  • 0

Date Published

42
1
8
14
28

Review from Karen H (Daughter of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into respite care in September 2021. After returning home she was unable to care for herself properly. So my sister and I decided to see if she could return as a full-time resident. The hardest thing for us as daughters is visiting in the pod but 100% agree that this is necessary to keep
our mum, staff, and other residents free of covid. Can't wait to give my mum a hug.

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Review from Jane M (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every resident is treated with utmost respect and understanding in relation to individual needs. Also with kindness and a very human sense of humour.

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Review from J W (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only base my review on my experience during Covid regulations, however, my mother appears to be well cared for and she has settled in and is happy. The staff are pleasant, they follow Covid precautions, and the visitor's pod is clean. I am happy with the care my mother received.

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Review from N S (Son of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are polite and friendly. Treat all patients and residents with dignity and respect.

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Review from D W (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home seems an ideal size, large enough for good facilities, small enough for personal attention. The management and staff are very professional but also, very caring. The atmosphere is always friendly and the premises are always clean and tidy. This home may not have the "bling" but it does have
an abundance of the things that really matter.

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Review from M C (Stepsister of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each visit we have visited my stepsister we are impressed by the cleanliness of all the residents. All the staff are kind and caring and the residents are treated with dignity and respect. My stepsister praises the quality and variety of food. After a few personal problems settled in well, made new
friends and is happy.

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Review from Jenny C (Granddaughter of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Endeavour are outstanding. The care is brilliant, my nanna lives for daycare and the odd overnight stay and she is treated brilliantly.
All of her care needs are met. They talk to nanna and make sure she understands. The home is always clean, the food is excellent and the staff are amazing.
The
best home around. 10 stars from me.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you very much for your review, it is such a privilege and honour to care for your Nanna, Endeavour always puts their residents at the forfront of care, we aim to be home from home and thoroughly enjoy enhancing the lives of the lovely people we look after including Nanna .


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Review from Jade W (Granddaughter of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, Nan was only at Endeavour a few months before she passed but in this time, the care she received was remarkable. Always clean, tidy, entertained and provided for. I was lucky enough to meet one particular lady who was nothing short of amazing in her care for my Nan. Her bedside and phone
manner were exceptional, especially in the week leading to Nan's passing. No prompting was needed for her utmost attention to care not only for Nan but for my family.
The appreciation we have for the time she took to spend with us, alongside her straight forward and easy to understand explanations of the condition were more than appreciated by my family.
The management, in particular, was nothing short of tremendous in their participation with Nan’s care and updating of the situation. The whole staff team were brilliant as Nan always appeared content but these were a few stand out members to our family.
I personally could not recommend Endeavour more for their care. Thanks to all involved.

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Review from Frances M (Daughter of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum made Endeavour her home at the end of July 2018 after living with me for the previous 12 months. From arriving, mum was made most welcome and appeared to settle into her new surroundings very quickly. Whenever we arrived to visit mum which were at different times every week, we always found her
to be clean and presentable and there were always careers on hand to give assistance. Her room was always clean and tidy, her bed was always made and there were clean flannels and towels every day. The food was freshly cooked and mum enjoyed it.
Unfortunately, due to mum's condition, Endeavour was only her home for five months. In the last weeks of mum's life, the staff were unfailing in their care, compassion and making mum as comfortable as possible and nothing was too much trouble.
Thanking all the staff that made mum's last weeks of her life and mine bearable.

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Review from E T (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care given.
All the staff seem to be genuinely caring and unfailingly patient, even with the more difficult/confused residents.
A warm welcome is given to visitors.
After 1 month my mother is looking and feeling healthier and has settled in very well.
I am happy
that she is in a safe environment where all her needs are met.
My one suggestion is that tea could be varied - maybe soup.

Reply from Hardevinder Gorae, Owner at Endeavour Residential Home

Thank you for your lovely comments, it is a pleasure to care for your mother and we are extremely pleased that you can see a difference in her wellbeing.
I would like to assure you that the tea time menu does generally include hot choices which include soup, and the service users are able to choose their preferred choice, however, due to the recent heatwave, soup has not been on the menu. In this instance, due to service user being a newcomer, they may not feel that they can request alternatives. I will ensure this information is reiterated to all newcomers.
Once again we thank you for the comments mentioned above they are appreciated by all.


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Review from F T (Daughter-in-law of Resident) published on 13 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been made to feel welcome and at home since the day she arrived. Every member of staff treats her as if she is really special to them. Their kindness and empathy go way beyond just doing a job. She is able to choose how she would like to spend her day and is supported in all that
she does. They understand all her little ways and are able to comfort and reassure her if she has a difficult day.


Any health issues have been dealt with really promptly and effectively. The way that she is looked after means that our minds are at ease, knowing that she is in a place where people really care about her.


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Review from Peter C (Cousin of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When our cousin needed to go into care it was of course great concern. Endeavour is a lovely place, very client focused and provides excellent care. Staff are very helpful and caring. Our cousin is very happy and settled in very well.
On one occasion we met the owner and his family; we were vry impressed
with their ethos and their experience in the care sector. The owner is a pharmascist which is very reassuring.
Overall Endeavour is first class.

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Review from J T (Friend of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On an initial visit before my friend became a resident, I was shown around by a friendly member of staff. I came with my friend when she "moved in" and was sure once her initial settling in period - perhaps 4-6 weeks, she would be well-cared for.
I have continued to visit on a weekly basis and always
found staff and residents to be happy and welcoming. If I have questions, I've felt they were answered honestly. I believe the home is working with families where possible in the best interests of all residents. I think 20 is an ideal number and that a staff ratio is maintained.

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Review from Keith K (Son of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very nice and they do a good job.

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Review from Geoffrey T (Son of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have found the care at Endeavour Residential Home to be of an extremely high standard. The staff are very friendly, open and knowledgeable. They interact continuously and positively with the residents, providing all the necessary services to them. The home is extremely clean with a warm,
cosy atmosphere. The food, which is prepared on the premises, is of a very high standard. Activities and other forms of entertainment are offered on a regular basis. Friends and relatives are always welcome to visit the residents at any reasonable time. The home is well managed with great care taken over the security and privacy of the residents.

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Review from J S (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care you provide and the way my mother is treated with respect and dignity, she is very happy and contented.

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Review from G C (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for 18months and is very happy, as am I.

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Review from Joan H (Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here and am well looked after by the staff.

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Review from Brian P (Son of Resident) published on 29 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident, who has vascular dementia and experiences behavioural difficulties. The staff, and particularly the management, are dealing with this with great care and efficiency. My father and I have huge respect for the dedication and professionalism shown by the staff in these difficult
circumstances. They are also always friendly and helpful when we visit, which in Dad's case is almost daily. We would have no hesitation in recommending the home to anyone finding themselves or a loved one in a similar situation. Thank you.

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Review from Nicola L (Daughter of Resident) published on 17 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Endeavour since April 2016, so lucky to get her in here with excellent management supported by caring and helpful staff not only to the residents but their relatives as well. I don't have to worry as I know she is well cared for and safe. Thank you so much.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Endeavour Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Endeavour Residential Home is calculated as follows: ( (128 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 164 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Endeavour Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Julie

Julie Smith

Job Title: Registered Manager

Joined: 2011

My name is Julie Smith, I am the registered manager , I have been at Endeavour for 10 years, my passion has always been centred around providing high standards of care to the elderly, my role as a manager is more than a job it becomes part of an extended family.