Rose Lodge

2 Isca Road, Exmouth EX8 2EZ
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9.7 88 Reviews
  • Rose Lodge, Exmouth
Rose Lodge Care Home offers specialist dementia care in Exmouth and has two small communities (around 16 residents in each) for people living with dementia.

The cottage is designed for people with early to mid-stage dementia and the lodge is designed for people with mid to late-stage dementia.

The two communities have a similar look and feel, to ease any moves between the communities. The home's design and decoration support independence and encourage active and sociable lives. Rose Lodge has generous terraces and gardens which residents are encouraged to use.

By having two communities on the same site, Rose Lodge ensure that residents live with people at a similar stage of dementia and this increases well-being and minimises friction between residents. Two activity programmes are tailored to the specific needs of each community.

Living an active and sociable life is essential to the resident's well-being. Activities at Rose Lodge include daily walks and trips in the minibus, weekly fitness classes, dancing, choir, music, arts and crafts, gardening and looking after pets which include a dog, cats, a rabbit, chickens, fish and doves. Resident's pets can usually be accommodated.

Rose Lodge received an outstanding rating from the Care Quality Commission in 2019, a gold award from Sterling University's Dementia Centre for the design of the cottage in 2016. Rose Lodge has been featured in the Journal of Dementia Care in April 2013 and Devon Life in 2017-2019.

The team at Rose Lodge know how difficult the decision can be to move to a care home. To ease this transition, they offer daycare where people can join the community for one or more days a week, befriend the residents, and join in the daily activity programme. Respite care is also offered, subject to room availability.

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Care Provided by Rose Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Eminence Care Ltd
  • Person in charge
  • Tracey Long (Registered Manager)
  • Admission Criteria
    • People living with dementia
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Rose Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,515 – £1,715
    • Self-Funded Residential Dementia Care £1,515 – £1,715

  • All activities and services are included in our fees.


    Our fees are based solely on the room and we do not vary our fees on the basis of care needs as they change over time.


    Once we agree the fees before admission they are only varied to take account of inflation, or when a resident moves room.
  • (these prices are only a guideline, please contact Rose Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If you would like to discuss your requirements with the manager then please call to make an appointment. You are also welcome to visit you can either call to arrange a viewing but you are also welcome to visit unannounced although the Manager may not be available when you visit.


  • Parking

  • Parking on site


Rose Lodge Reviews (88)

Total of 88, showing 1-20
9.7

Rose Lodge has a Review Score of 9.7 (9.705) out of 10, based on 26 reviews in the last 2 years. Over all time Rose Lodge has 88 reviews.

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Review from E G (Partner of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. Staff are friendly and welcoming. Standard of cleanliness excellent. Rose Lodge always smells fresh and clean. Hairdresser, chiropodist, optician and dentist available. Weekly entertainment, plus visits from outside animal and bird sanctuaries provide therapeutic benefits. Also
trips out in home's minibus are frequent and pleasurable for residents.

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Review from Katherina D (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, attentive and loving care.

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Review from V N (Partner of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner settled really well at Rose Lodge after a stay in hospital. All the staff are fantastic - very friendly, caring and kind. The home is very homely, it has a lovely garden and the more able residents have regular trips out.

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Review from C M (Husband of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been attending weekly daycare at Rose Lodhge for around 18 months. She had moderate to advanced Alzheimer's and during her time at Rose Lodge, we have had nothing but praise for the care, support, and cognitive stimulation she has received. Rose Lodge is warm and welcoming and the staff
is thoroughly professional, kind, and caring. Home from home is the thought that comes to mind when I think of Rose Lodge and the benefits my wife gains from her weekly visits are priceless. I couldn't thank Rose Lodge enough for the care they give her.

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Review from D W (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and very professional.
Management are friendly.
It feels like you are visiting family. So welcoming.
Treated my Mum with dignity, respect, and love.
Thank you.

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Review from B B (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge is a fantastic place. My Dad has been there for many years now. They are great for looking after people with dementia. They have always had a lot of things going on, from animals coming to visit to people coming to sing. This week they had a local school visiting.

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Review from Phil S (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit Rose Lodge every week and are always welcomed by all staff. Mum is safe, happy, and well cared for. The staff understand her needs and are able to support Mum with the everyday tasks she doesn't do well on her own. This includes personal hygiene and wellbeing. Rose Lodge has a minibus and takes
Mum and other residents on trips away from the home which is enjoyed by everyone. We have witnessed so many lovely acts of care and kindness by the staff to residents which seems to come naturally for them all.

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Review from D W (Partner of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Strengths -
Treating each resident as an individual and getting to know them well.
The social media page: Keeps family and friends up to date.
The carers - are approachable, empathetic, and happy.
The frequent and regular entertainment.
The overall atmosphere and ethos.
To improve -
Availability
of monthly programme sheet.
Monitoring outings for wheelchair users, to take turns.

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Review from John C (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a warm and friendly atmosphere at Rose Lodge, and the residents are treated with affection and respect.

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Review from Jill C (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been cared for at Rose Lodge for nearly 2 years. He has advanced Alzheimer's.
He is treated with dignity, love, and respect.
I cannot speak highly enough of the exemplary care he receives. I could not ask for better care in his own home.
The meals are delicious and all home-cooked. Entertainment
is wide-ranging and daily. A wonderful care home.

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Review from Kate T (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge is a warm and welcoming home from home. Mum came first as a day visitor to give us respite and enjoyed helping to wash up and cheer up other residents. She is now in The Lodge and is always well dressed and looks content. The food is lovely and nutritious. The staff are friendly and attentive.
Thank you to all.

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Review from P C (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is now in the final stages of her dementia and we are so grateful to the staff of Rose Lodge for their thoughtful care of her over the last 5 years. Their communication, through social media posts of photos, the newsletter, the in-person conversations, and support for the family is second to none.
I feel fully aware and informed of Mum's treatment plan and am always welcomed at whatever hour of the day or evening I call. Most importantly, I feel their love and care for all the residents in everything they plan and do.

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Review from M W (Son of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team welcomed my Mother who transferred in from another county and have made her feel part of the community, settling her in and making her feel very at home. It came after she had a fall so there was a bit of disposition for my Mum which she has been able to successfully navigate with the support
of the Rose Lodge staff.
I haven't seen my Mum so engaged in her surroundings when in hospital for a number of years only confirming it was the right decision for her to be in such a supported, caring social environment.

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Review from M E (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Rose Lodge after we were told that the care home he was in could 'no longer meet his needs.'. While horribly stressful at the time, it turned out to be a blessing in disguise as he is so much happier at Rose Lodge. An atmosphere of warmth and kindness permeates the place. Residents are
treated as individuals, and every effort is made to stimulate and entertain, as well as look after physical needs. It honestly feels like a home from home and our family is so grateful that Dad is settled and happy there. He couldn't be in a better place.

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

Thank you for your wonderful review. We are so happy that your dad is settled and happy, he certainly is part of the family at Rose Lodge!


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Review from P S (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and caring. Nice range of activities but what really makes Rose Lodge stand out is the level of personalised care and kindness. The only difficulty is that the phone system is very poor. Calls to Rose Lodge are frequently interrupted through a poor signal that never seems to be fixed.

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Review from C B (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant home. I am always welcome and informed how my mother is and if there are any problems, they are discussed. All staff are helpful and the atmosphere is relaxed.

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Review from J H (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't stress highly enough how great the staff at Rose Lodge are with Mum. She's treated with care and dignity. There are plenty of activities that all the residents can join in with that stimulate both the mind and body.

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Review from Jenny H (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than one year on I still believe my mother is in the right place for her. Access to the outside and opportunities to venture further are very important to her, as are caring, friendly staff, ready to have a joke, and stimulating activities along with time sitting in the sun with a friend. There
is always a welcoming homely atmosphere, and I am reassured that staff have Mum's wellbeing in mind.

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Review from J C (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff at Rose Lodge enough for all the personal and emotional care Mum received during her stay as a resident in the cottage. All her care was delivered with total compassion, dignity and love. Sadly Mum passed at the beginning of June, our experience of all the staff's attention
to Mum's changing needs was with the utmost professionalism and care. Nothing was too much trouble to help care for Mum, be it equipment, extra care or advice from healthcare professionals. As a family, we could visit at any time and were always welcomed with friendly faces, offered drinks, food and time to talk. Social outings, animal and music therapies, cooking, crafts and keep-fit sessions all greatly contributed to Mum's engagement and enjoy her last few months. Having her hair and nails looked after weekly was so important to her well-being. Rose Lodge family provided all these wonderful experiences that we would not been able to at home. Thank you Rose Lodge for caring for our mum and for the compassion and love you showed us at the end.

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Review from K G (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge is an excellent facility staffed with caring and empathetic staff who strive to respect the dignity and desires of residents. I am very happy that my mother is so well cared for and I no longer have to worry about her wellbeing.

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

Thank you so much for your lovely words! We are so happy that your mother is happy and settled at Rose Lodge.


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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Rose Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Rose Lodge is calculated as follows: ( (229 Excellents x 5) + (76 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 312 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Andrea

Andrea Luxton-Keough

Job Title: Care Director/Nominated Individual

Joined: 2019

Andrea lives in Exmouth, she has over 20 years of experience supporting people who are living with dementia.


Andrea has a BSc Hons Degree in Dementia Studies and an RMA L4. In 2019, Andrea completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning and The Butterfly Project.


Andrea believes that each person has the right to live well, and this happens by putting their emotional needs at the centre of what Rose lodge does.


The people who live in our communities are our family; together we celebrate life, embracing the potential of the here and now, the beauty of the moment and sharing the daily ebb and flow of life.


Rose Lodge is passionate about what we do because we know it works.


Tracey

Tracey Long

Job Title: Registered Manager

Joined: 2015

Tracey has worked at Rose Lodge since 2015. She began her journey as care for the Cottage community and has worked her way up to taking over as Registered Manager in 2021. Tracey has a Level 5 in Leadership in Health and Social Care Management and completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning.


Tracey shares the same passion and beliefs as Andrea. She believes that everyone has the need to feel loved, valued, and heard and to have a reason to get up in the morning.


In each community, Tracey leads the team in living and working together. There are no barriers, no uniforms, drug trollies, routines or anything that creates a divide between us and our family members.


Frequently Asked Questions about Rose Lodge

What types of Care is Rose Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rose Lodge provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rose Lodge have?

There are 33 Single Rooms.

What are the Facilities & Services at Rose Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Lodge to the centre of Exmouth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.