Rose Lodge

2 Isca Road, Exmouth EX8 2EZ
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9.7 87 Reviews
  • Rose Lodge, Exmouth
Rose Lodge Care Home offers specialist dementia care in Exmouth and has two small communities (around 16 residents in each) for people living with dementia.

The cottage is designed for people with early to mid-stage dementia and the lodge is designed for people with mid to late-stage dementia.

The two communities have a similar look and feel, to ease any moves between the communities. The home's design and decoration support independence and encourage active and sociable lives. Rose Lodge has generous terraces and gardens which residents are encouraged to use.

By having two communities on the same site, Rose Lodge ensure that residents live with people at a similar stage of dementia and this increases well-being and minimises friction between residents. Two activity programmes are tailored to the specific needs of each community.

Living an active and sociable life is essential to the resident's well-being. Activities at Rose Lodge include daily walks and trips in the minibus, weekly fitness classes, dancing, choir, music, arts and crafts, gardening and looking after pets which include a dog, cats, a rabbit, chickens, fish and doves. Resident's pets can usually be accommodated.

Rose Lodge received an outstanding rating from the Care Quality Commission in 2019, a gold award from Sterling University's Dementia Centre for the design of the cottage in 2016. Rose Lodge has been featured in the Journal of Dementia Care in April 2013 and Devon Life in 2017-2019.

The team at Rose Lodge know how difficult the decision can be to move to a care home. To ease this transition, they offer daycare where people can join the community for one or more days a week, befriend the residents, and join in the daily activity programme. Respite care is also offered, subject to room availability.

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Care Provided by Rose Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Eminence Care Ltd
  • Person in charge
  • Tracey Long (Registered Manager)
  • Admission Criteria
    • People living with dementia
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Rose Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,515 – £1,715
    • Self-Funded Residential Dementia Care £1,515 – £1,715

  • All activities and services are included in our fees.


    Our fees are based solely on the room and we do not vary our fees on the basis of care needs as they change over time.


    Once we agree the fees before admission they are only varied to take account of inflation, or when a resident moves room.
  • (these prices are only a guideline, please contact Rose Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If you would like to discuss your requirements with the manager then please call to make an appointment. You are also welcome to visit you can either call to arrange a viewing but you are also welcome to visit unannounced although the Manager may not be available when you visit.


  • Parking

  • Parking on site


Rose Lodge Reviews (87)

Total of 87, showing 81-87
9.7

Rose Lodge has a Review Score of 9.7 (9.713) out of 10, based on 25 reviews in the last 2 years. Over all time Rose Lodge has 87 reviews.

Overall Experience

  • 76
  • 11
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Date Published

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Review from Angela W (Wife of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would thoroughly recommend Rose lodge to anyone wishing to find a care home for their loved one. The owners, manager and staff go beyond their duties in the care and support given not only to my husband but also myself and family. The care is excellent, my husband loves his new room, his ongoing daily
activities, especially when it is not raining and he can help in the garden, either tending the flower beds, brushing the paths, feeding the animals, painting the fence or in his own words, topping up his suntan. Since he has been at Rose Lodge he has a different out;look on life and he is very happy, which means a lot to me.

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Review from Ronald W (Resident) assisted by family/friend published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy, satisfied with the cottage and Rose Lodge.

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Review from Lynn G (Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Rose Lodge in June 2015 after being in her own home for 43 years. This was a very big thing for her, she has settled in ok. The staff are very caring, make a big fuss of her, never leaving her on her own when I leave after a visit.
There is always something going on for them to
do or being entertained, with outside people. I can visit any time and never feel in the way; and always get offered a cup of tea. They take her out on little trips. I really do feel I couldn't have found anywhere better for her, if she has to be in care, I am more than happy with the care she receives, up to now.

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Review from Charlotte E (Daughter of Resident) published on 12 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum says "It's lovely here, couldn't be better." As a family, both children and grandchildren, we have really been made welcome enabling such vital relationships to be maintained. From the moment mum saw the lovely garden from her room she was happy. To arrive and find her sitting safely in the sun
at peace, is such a gift. Her daily walks, often on the beach, make all the difference to mum's quality of life. The wonderful staff have taken the time to get to know mum and make it as much a home from home as possible. We cannot thank them enough.

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Review from Kerry F (Friend of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and happy. The care is second to none! Rose Lodge always go the extra mile, and their attention to the little things are what make them stand out.

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Review from Gillian B (Daughter of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rose Lodge provides residents with a sense of home. The staff are its greatest assets. They go the extra mile, they do it willingly and cheerfully. They make my life easier, nothing has ever been too much trouble. My father is, as I write, dying. The care they are providing my dad and us as a family
is wonderful. Beyond the call of duty.

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Review from Angela Y (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A no nonsense home which never ceases to amaze at the level of interaction, care and affection they have for their residents including my mother. I am free to come and go as I please- at meal times am always offered to join them. They, in my experience, always take a pro active approach to any problem
and are willing to/happy to take the families views into their care plans. I couldn't recommend more highly.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Rose Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Rose Lodge is calculated as follows: ( (223 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 300 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Andrea

Andrea Luxton-Keough

Job Title: Care Director/Nominated Individual

Joined: 2019

Andrea lives in Exmouth, she has over 20 years of experience supporting people who are living with dementia.


Andrea has a BSc Hons Degree in Dementia Studies and an RMA L4. In 2019, Andrea completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning and The Butterfly Project.


Andrea believes that each person has the right to live well, and this happens by putting their emotional needs at the centre of what Rose lodge does.


The people who live in our communities are our family; together we celebrate life, embracing the potential of the here and now, the beauty of the moment and sharing the daily ebb and flow of life.


Rose Lodge is passionate about what we do because we know it works.


Tracey

Tracey Long

Job Title: Registered Manager

Joined: 2015

Tracey has worked at Rose Lodge since 2015. She began her journey as care for the Cottage community and has worked her way up to taking over as Registered Manager in 2021. Tracey has a Level 5 in Leadership in Health and Social Care Management and completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning.


Tracey shares the same passion and beliefs as Andrea. She believes that everyone has the need to feel loved, valued, and heard and to have a reason to get up in the morning.


In each community, Tracey leads the team in living and working together. There are no barriers, no uniforms, drug trollies, routines or anything that creates a divide between us and our family members.