Hyne Town House

Totnes Road, Strete, Dartmouth TQ6 0RU

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5 Reviews

Hyne Town House, Dartmouth

Care Provided by Hyne Town House

Type of Service
Privately Owned
For a maximum of 39 Service Users

Primary Care Categories
Dementia
Older Person Care
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Care Offered
Alzheimer's
Epilepsy
Hearing Impairment
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Day Care
Independent Living Training
Own GP if required
Palliative Care
Physiotherapy
Sheltered Housing

Good to Know

Group/Owner
Platinum Care Ltd

Person in charge
Zoey Boakes (Manager)

Local Authority / Social Services
Devon County Council ( click for contact details)

Admission Criteria
- Available on request
- Ages 55+

Room Information
- Single Rooms (33)
- Couples/Companion Rooms (3)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016

Funding & Fees Guide for Hyne Town House

Please call the home for the latest fee rates, where the manager Lynn will be happy to discuss each of our rates.

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Television point in own room
Wheelchair Access

Visiting
Visitors are welcome at any time with or without prior appointment.

Parking
The Home provides adequate parking both on site and on road.

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Review from M C (Son of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience

My father spent five months here suffering from debilitating dementia. He was extremely well cared for by dedicated very hard-working staff. My father's illness made him physically immobile and sometimes difficult, but the care given was always patient, attentive and personable. The accommodation was

clean, well looked after and easily accessible. I am told the food provided was tasty, nutritious and freshly cooked. If on occasion it was not always easy to get hold of someone when visiting, that was only due to the staff being fully occupied. But that is an issue we have in society in general (not enough people able/willing to work for the remuneration we provide) and should in no way reflect negatively on Hyne House. Based on my and the rest of my family's experience, I can only say that I fully recommend Hyne House as somewhere to provide professional care.

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Review from Carolyn H (Daughter of Resident) published on 13 September 2022
Submitted via Website • Report

Overall Experience

My Mother was in Hyne Town House for three years until she passed away.
The home provided a loving friendly environment to both my Mum and her family.
Laughter and happiness fills this home daily, the staff go above and beyond to ensure every patient is included in the daily activities.
The home

provides excellent standards of care involving the patient and family continuously as changes happen in health etc.
Fresh home cooking is top quality with plenty for everyone.
Rooms are kept immaculate, nothing is too much to ask.
Life-long friends are made.

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Review from Alan L (Son of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience

My mother has the best care possible at Hyne House. The staff are more like family than carers.
She's provided with excellent personal care and is kept very clean and tidy. The food is nourishing and very tasty.
We visit twice a week and are always offered tea, coffee and biscuits and sometimes cake.
We

could never have wished for a better home and care.

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Review from Peter A (Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience

The home is generally very satisfactory. The staff are friendly. Varied activities are arranged, including the provision of a mini-bus for trips out. My room is cosy and comfortable. It is cleaned daily and even the windows and curtains are cleaned. Older furniture is routinely replaced. Services like

hairdressing and chiropody are provided in-house, and there are regular doctor visits. Laundry is processed quickly and I feel safe in the care of the staff.

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Review from Ginny (Daughter of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience

What a wonderful place this is. It is so hard to make the decision to put a relative in a care home but we haven't regretted this decision for a second of the last 8 months dad has been there. From the day we visited and saw the curtains- which mum could have chosen herself, we loved it. I live 5000

miles away and don't get to visit often but when I do the staff are wonderful... on arrival they break out the best china and served tea or coffee... just how mum would have done again. My dad is so happy here, he feels safe and cared for and he's anxious to get back "home" after a trip out. Nothing is too much trouble, requests are quickly met. The staff are kind and warm and patient. The manager is efficient and responsive. Not to mention how downright beautiful it all is... I honestly can't think of a better place he could be.

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Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2024

Overall
Requires improvement

Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Hyne Town House

What types of Care is Hyne Town House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hyne Town House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Hyne Town House have?

There are 33 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Hyne Town House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hyne Town House to the centre of Dartmouth?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Hyne Town House

Care Provided by Hyne Town House

Good to Know

Funding & Fees Guide for Hyne Town House

Facilities

Hyne Town House Reviews (5)