Dove Court

Seaton Down Hill, Seaton EX12 2JD
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10 81 Reviews
  • Dove Court, Seaton
Dove Court Care Home, Seaton, is part of a friendly care service that has benefited from significant investment and refurbishment, as well as a strong focus on quality training.

An experienced team knows the importance of providing a service that offers a personal touch, whether for short or long-term needs or convalescent care. Wheelchair users are able to feel at home at Dove Court, which has assisted bathrooms and specialist lifts.

The home has recently been rated 'Outstanding' by the Care Quality Commission (September 2019).

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Care Provided by Dove Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Tant-Miller (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Dove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,407 – £1,540
    • RESPITE Self-Funded Residential Care £1,477 – £1,617
  • (these prices are only a guideline, please contact Dove Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Dove Court Reviews (81)

Total of 81, showing 21-40
10

Dove Court has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Dove Court has 81 reviews.

Overall Experience

  • 78
  • 3
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Date Published

81
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12
69

Review from S S (Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy here - always. I have had a beautiful year and I have a beautiful room.

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Review from E W (Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and well cared for.

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Review from Janet O (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My room gives me great pleasure - good to come back after a busy day.

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Review from Edith M (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very happy.

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Review from Elizabeth V (Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am lucky enough to have the largest room in Dove Court with the best view of hills and the sea.

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Review from G B (Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very good.
Grub good.
Staff very good.

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Review from Jonathan B (Son of Resident) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot recommend Dove Court too highly. My mum has been a resident for a few years now; she initially joined the Dove Court on a temporary basis following a fall at home. At that stage, she was fiercely independent, but she quickly came to appreciate the care she would continue to receive if
she stayed with them as a permanent arrangement. In the time she has been with them, her condition has evolved but I am never in any doubt whatsoever that she receives the optimal possible care and attention from the staff (who are, quite frankly, astonishingly dedicated and determined to give of the very best to those in their charge.) Food, companionship and oversight/ medical care are all first-class. If anyone is reading this considering making a transition into residential accommodation, I strongly urge them to approach Dove Court- they won't find anywhere better. My mum and I are both extremely fortunate that we made that initial telephone call.

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Review from Pamela C (Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eight weeks ago I arrived confused, bewildered and needed help with everything. General care, laundry, cooking, medical care, physiotherapy, occupational therapy, pain relief. However, I know now that I needed everything which this home supplies.

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Review from P H (Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good help any time always ready to help me.

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Review from Shirley S (Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy to be able to say that I am extremely happy, in all honesty.

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Review from Bud (Son-in-law of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dove Court care home provides the type of care for my mother in law that provides me with the peace of mind that she is well looked after by a caring staff who are concerned not only for her health but more importantly for her overall happiness and contentment. The amount of activities provided for
stimulus never ceases to amaze me. I often visit and never get the impression of being in an institution. The atmosphere is more akin to a family gathering with each resident treated as an individual rather than a patient or a room occupant.

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Review from R H (Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy at Dove Court.

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Review from Pat H (Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy over two months and had a good party.

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Review from L P (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother received the most wonderful care, we always saw her looking so content and serene. Her upstairs room was perfect, overlooking the estuary and sea, with the occasional seagull. It was just as if she was at home. Dove Court made us feel so welcome, part of their family. For us, they are a beacon,
exemplifying dignified and outstanding care of our loved ones as they age. Thank you for all you do.

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Review from Sally-Anne K (Great-Niece of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dove Court is an outstanding care home. The facility itself is lovely with a number of the resident rooms providing amazing amenities - such as direct access to the garden and a personal patio area - but in truth, it is the staff that make this facility extraordinary. The staff genuinely treat the residents
like they are a member of their own family. Nothing is too much trouble. As you enter the home you will see a wall of plaques that recognise staff members with significant years of dedicated service. This says a lot about a place of employment. Aged care is notorious for the churn of staff as the work is hard and at times can be undervalued as it not considered the 'sexy, exciting' end of the spectrum of healthcare and yet here is Dove Court with numerous staff members having given five plus years.
The care team is collegiate and passionate about the care they provide. Nothing is ever too much trouble. The staff at Dove Court genuinely put the big 'C' into Care.

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Review from Anne S (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Dove Court we have been extremely happy with the excellent care provided. The staff are always willing to help; they are friendly, polite and genuinely care for my Mother (and us a family). My Mother appears to have settled very happily - she always looks very neat and cared
for and tells us that she likes the food. The move to Dove COurt has been a very positive experience for my Mother and the whole family.

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Review from Pamela D (Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my room and regular hair visits. Staff are kind.

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Review from M G (Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to have been in your care home for care.
Loved every minute of my time.

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Review from Adrienne L (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After being badly let down by another care provider in the area, I needed to find an alternative renew for temporary respite care for myself. I was drawn to Dove Court by their previous CQC rating of outstanding and by the many favourable and positive reviews on this website. I am so thankful I found
Dove Court as I had a most enjoyable stay there. I was very impressed with the consistently high standard of care. the warm and friendly atmosphere in the home, the varied and enjoyable activities and frequent outings in the minibus vehicle, that is adapted for wheelchair users. Overall, a wonder and a very therapeutic stay. I feel so refreshed.

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Review from Felicity S (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been at Dove Court a very short time but I have been very impressed by how quickly all the staff have developed a rapport with both my father and the family.
All the staff have been exemplary. Staff are amazing - one stayed an extra two hours to sort out a problem we had!
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are well equipped, spacious and very homely. Having a little patio garden makes it extra special.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Dove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Dove Court is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) ) ÷ 144 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dove Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 07 Mar 2025

Please contact the home for more details


Awards / Recognitions (21)

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Meet the Team (2)

Amanda

Amanda

Job Title: Manager

Joined: 2017

My name is Amanda and I became the manager for Dove Court in April 2024.


I have worked for the company since 2017. I came on board as an assistant manager and progressed to a manager.


I have always worked in the care profession since I was 19 years old and I thoroughly enjoy it.

I enjoy ensuring the residents are empowered to make day-to-day decisions over their lives and believe safeguarding is of the utmost importance.


I’m glad that Doveleigh Care can make a difference in so many people’s lives – staff and residents included.


Nikii

Nikii

Job Title: Deputy Manager

Joined: 2021

My name is Nikii and I am Dove Court’s Deputy Manager.


I started working in Domiciliary care in 2014 and progressed to a supervisor and eventually a Care Coordinator.


I wanted a change from working in the community so started working in a care home as a senior carer in 2021, during the COVID pandemic.


I have been at Dove Court since late 2021 and have just been promoted to deputy manager this April.
I love to make a difference in people’s lives and enjoy providing good support and guidance to staff members.