Dove Court

Seaton Down Hill, Seaton EX12 2JD
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10 81 Reviews
  • Dove Court, Seaton
Dove Court Care Home, Seaton, is part of a friendly care service that has benefited from significant investment and refurbishment, as well as a strong focus on quality training.

An experienced team knows the importance of providing a service that offers a personal touch, whether for short or long-term needs or convalescent care. Wheelchair users are able to feel at home at Dove Court, which has assisted bathrooms and specialist lifts.

The home has recently been rated 'Outstanding' by the Care Quality Commission (September 2019).

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Care Provided by Dove Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Tant-Miller (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Dove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,407 – £1,540
    • RESPITE Self-Funded Residential Care £1,477 – £1,617
  • (these prices are only a guideline, please contact Dove Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Dove Court Reviews (81)

Total of 81, showing 41-60
10

Dove Court has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Dove Court has 81 reviews.

Overall Experience

  • 78
  • 3
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Date Published

81
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69

Review from Martin W (Friend of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, relaxed and freshly hatched chicks to hold, not only the resident's attention but mine also. It gave my friend a chance to talk to the other residents as I know he can be guarded at first.

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Review from Simon H (Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am enjoying the food and activities. Sitting outside and going out in the dove bug.

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Review from Donald H (Friend of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always, when I come here I am very well welcomed. I find the staff very good. First thing they do is make me a cup of tea.

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Review from Caroline H (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the period my father was a resident at Dove Court he was treated with great respect and provided with excellent care by the staff. The care home is in a lovely setting and always seems clean and welcoming. The resident's needs are always considered and there are lots of activities and excursions
provided. My father loved his time there. I would highly recommend it to anyone.

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Review from Jane S (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved Dove Court as she wasn't coping at home after my father passed away. We are so pleased to have found Dove Court. My mum is very happy and the staff are excellent; nothing is too much trouble for them. They take great care of her and the food is excellent. I'm currently living overseas and
I'm confident that my mum is in excellent hands. The conservatory is lovely and my mum enjoys sitting there and talking to friends or reading. The patio is lovely for sitting out in the summer and enjoying the flowers and wonderful view. Overall we couldn't be happier with Dove Court.

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Review from Catherine H (Friend of Resident) published on 25 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is treated with respect, care and compassion. There any many little areas where residents can sit without feeling they have all being lumped in a corner together. There is a huge conservatory overlooking Seaton estuary and the sea, with a patio to sit outside in nice weather.
In my many
visits, I have not once met a member of staff who isn’t friendly and polite with both me and the residents. They do a fantastic job and my friend who is a resident cannot praise them enough.
They have all taken the time to get to know her as a person and notice if she isn’t her usual self. I wouldn’t hesitate to recommend Dove Court to anyone who is looking for care for a friend or relative.

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Review from Jean L (Daughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for extremely well and kept very comfortable. Our family couldn't have found better care for her anywhere else.

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Review from Greg M (Son-in-law of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is very friendly and most importantly, attentive to residents needs. Meals take into account the personal likes and dislikes and a glass of wine is always served at lunch. My mother, who rarely wants to go out on the Dove bus, spends a lot of time in her room, which she is very pleased with
and having her own TV is a godsend, as well as a well-tended patio garden. She also likes to wander around helping run the home and staff seem very happy to indulge her. All in all, after six months in and we are very confident she is being well cared for and if anything was amiss we would know straight away from staff or other residents. The only complaint we have is the hedge is so high it blocks the beautiful view for lower floor rooms.

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Review from Benjamin H (Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very friendly and always ready to help.

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Review from A J E (Father-in-law of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law likes Dove Court very much. The room he has is very clean and it's nice and quiet. The staff are always smiling and very friendly. The food is excellent.

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Review from A S (Grandson of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased that my grandmother is being looked after so well.

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Review from Doreen T (Friend of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and helpful. Everyone is good with my friend.

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Review from K P (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dove Court is a caring residential home and my mother is well looked after which gives me peace of mind. When I do have concerns they are taken on board.

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Review from Nona T (Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fine

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Review from Adrian W (Resident) assisted by family/friend published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer's at Dove Court look after me very well, I would recommend this care home to anybody.
I and my family get a lot of support from the staff at Dove Court care home.
I have my family stay to lunch on many occasions.
Nothing is too much trouble at Dove Court and I love the activities.

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Review from Paul A (Relative of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit Dove Court the staff greet me with a smile and an offer of a hot or cold drink. They all appear to be happy in the work they do with their residents. I always find a few residents sat in the lovely conservatory chatting and doing the daily crossword. The atmosphere is always so relaxed
and friendly. My relative says that he would not want to be in any other home nothing is ever too much trouble and the activities and cooking are excellent.

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Review from Mary H (Sister-in-law of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always about without being too much involved when we visit, which is so nice. It is more homely for all of us.

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Review from A L (Daughter of Resident) published on 2 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Effort is made to cater for residents with a wider range of requirements from professional support for those with significant health issues, to thoughtful gestures to enhance the lives of more active residents. Daily activities and outings bring pleasure to many. Staff make an effort to make residents
and family welcome and after a settling in period Dove Court succeeds in creating a sense of homeliness. When there are issues to be addressed, it is possible to approach staff to work out a solution. Food, care, housekeeping are of a consistent high standard.

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Review from Sophie W (Daughter of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to see my dad every weekend I'm always greeted with a friendly smile and made to feel very welcome. Whenever special activities are happening I am always invited. I am always supported with everything my dad is going through by the staff. This is overall a great home!

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Review from Mandy W (Husband of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to visit my husband often and I am always made to feel very welcome. Nothing ever too much trouble for the staff at the home whatever care my husband needs he gets, I feel my husband could not be in a better home. Some weekends me and my daughter stay for lunch with my husband which is lovely
and for a little time we are one all together, we feel like a family. The food and menu are extremely good. The home is always very clean and tidy.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Dove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Dove Court is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) ) ÷ 144 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dove Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 07 Mar 2025

Please contact the home for more details


Awards / Recognitions (21)

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Meet the Team (2)

Amanda

Amanda

Job Title: Manager

Joined: 2017

My name is Amanda and I became the manager for Dove Court in April 2024.


I have worked for the company since 2017. I came on board as an assistant manager and progressed to a manager.


I have always worked in the care profession since I was 19 years old and I thoroughly enjoy it.

I enjoy ensuring the residents are empowered to make day-to-day decisions over their lives and believe safeguarding is of the utmost importance.


I’m glad that Doveleigh Care can make a difference in so many people’s lives – staff and residents included.


Nikii

Nikii

Job Title: Deputy Manager

Joined: 2021

My name is Nikii and I am Dove Court’s Deputy Manager.


I started working in Domiciliary care in 2014 and progressed to a supervisor and eventually a Care Coordinator.


I wanted a change from working in the community so started working in a care home as a senior carer in 2021, during the COVID pandemic.


I have been at Dove Court since late 2021 and have just been promoted to deputy manager this April.
I love to make a difference in people’s lives and enjoy providing good support and guidance to staff members.