Dove Court

Seaton Down Hill, Seaton EX12 2JD
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10 81 Reviews
  • Dove Court, Seaton
Dove Court Care Home, Seaton, is part of a friendly care service that has benefited from significant investment and refurbishment, as well as a strong focus on quality training.

An experienced team knows the importance of providing a service that offers a personal touch, whether for short or long-term needs or convalescent care. Wheelchair users are able to feel at home at Dove Court, which has assisted bathrooms and specialist lifts.

The home has recently been rated 'Outstanding' by the Care Quality Commission (September 2019).

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Care Provided by Dove Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Tant-Miller (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Dove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,407 – £1,540
    • RESPITE Self-Funded Residential Care £1,477 – £1,617
  • (these prices are only a guideline, please contact Dove Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Dove Court Reviews (81)

Total of 81, showing 61-80
10

Dove Court has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Dove Court has 81 reviews.

Overall Experience

  • 78
  • 3
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Date Published

81
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69

Review from S K (Friend of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at Dove Court as often as i can he is very happy living there, he says he is well cared for and well fed. The home is always clean and tidy.

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Review from Agnes (Friend of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend at Dove Court for a few months. He is so happy now that he has people to talk to and activities to join in with. Especially going out on the bus trips. He also loves the choice of home cooked food everyday. The Christmas party was really enjoyable with a pleasing atmosphere.

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Review from E C (Friend of Resident) published on 7 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at Dove Court regularly. Since moving in she has improved so much. She looks happy and well cared for. She joins in with the activities and likes to go out on the bus trips. She has a new lease for living which is so good to see.

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Review from Lyn (Friend of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In general I find the home pleasing and the staff all very helpful.

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Review from John W (Friend of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Dove Court often and my friend is always happy and looks well cared for. I am offered a drink when I arrive and the staff are all very friendly. My friend says this is a very nice place to be and praises everyone.

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Review from Julie K (Daughter of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at Dove Court for well over a year now. He was very apprehensive at first but has settled well. He has a lovely room and likes to have a daily walk around outside, which he does whenever he can. He also goes out on activities trips whenever he can. He is very happy and well looked
after here.

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Review from K O (Son of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well run care home with excellent attention to detail, outstanding staff who are often more like family. Clean, tidy, with excellent view over the valley from the large conservatory. In all honesty, I could not recommend this care home highly enough, i have reserved a place already at 62!!
Outstanding.

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Review from T S (Friend of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Dove Court to see old friends on many occasions. Sometimes for parties, bonfire night entertainment or a summer barbecue. The residents look happy and well aged for in a lovely bright comfortable home. The staff always welcome you with a smile and offer of refreshments which is very welcoming.
The home overall has a very 'homely' feel and beautiful views when the weather is good.

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Review from S P (Daughter of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just been to visit my mother in Dove Court. She is a different person. She is happy, has a nice room with sea view and says how lovely the food is. Mum says the staff are all so friendly and she cannot praise them enough for all they are doing for her. As I live away it gives me peace of mind
knowing that my mum is safe and cared for so well.

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Review from J D (Great-granddaughter of Resident) published on 13 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my gran as often as I can when I'm home from university, she is always looking smart and clean, always smiling and singing the praises of the staff and home. We are always made to feel welcome when visiting and my mind it at ease knowing gran is so well cared for when I can't make it to see
her. I love listening to what she has been up to, trips out, activities (she has facials & manicures there)

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Review from Kees (Friend of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my friend in Dove Court from Holland over the Christmas period. I was very happy to see her looking so well. Your care homes in England are so much more friendly the the ones we have in The Netherlands.

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Review from P D (Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like having the support of the staff here, they are all very good and explain everything to me. I really enjoy going out in the Dove bus shopping or on the bus for activities. The food is excellent and we have lots choice for every meal time. I could not have a nicer room and have made lots of friends
here.

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Review from Christine F (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum chose to move to Dove court after trying another home first. She loves the freshly cooked food and the choices she is given daily. She has a lovely room with sea views and also loves to sit in the conservatory with the others. She also said how she is enjoying the varied activities provided daily.

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Review from Lynne S (Friend of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited our friends today and they are really happy with all the care provided and the food, it was lovely to see them so happy and settled. I wouldn't hesitate in recommending the Dove Court Seaton to everyone else.

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Review from Shaun D (Relative of Resident) published on 23 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly resident couldn't be happier at Dove Court, the care in which she receives is faultless, by staff who generally care about her health and well being. They all go above and beyond to ensure she's always happy, well fed, clean and tidy.
We always get the warmest of welcomes when we visit,
and unlike other care homes which we visited during the choosing process, Dove Court is always a pleasure to visit.

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Review from H G (Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything here is really good. The staff are all very good this includes the management, I enjoy my meals and the variety of food I am offered.

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Review from James C (Son of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An informal and caring environment where residents are respected as individuals with their own personalities, interest and needs.

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Review from Nathan N (Great-Nephew of Resident) published on 9 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie goes to Dove Court for daycare, the staff are fantastic with her, she always comes home saying how much she enjoys the food, care, and the activities she gets involved in. The staff rang her Thursday to invite her to the firework party there Thursday evening which I thought was amazing service
that really went the extra mile. 11/10 for the staff and managers there!

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Review from Gemma A (Relative of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is always really happy with the care that they received. Staff are always very welcoming and helpful.

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Review from Jean B (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dove court ticks all the boxes for me. I feel confident that my mother is treated with respect and is cared for by a highly professional team of carers. They are all polite, friendly and ever willing to help. My father is moving in this week as he has been so impressed with the home. That's quite and
important decision as he has always been very anti about care homes!

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Dove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Dove Court is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) ) ÷ 144 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dove Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 07 Mar 2025

Please contact the home for more details


Awards / Recognitions (21)

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Meet the Team (2)

Amanda

Amanda

Job Title: Manager

Joined: 2017

My name is Amanda and I became the manager for Dove Court in April 2024.


I have worked for the company since 2017. I came on board as an assistant manager and progressed to a manager.


I have always worked in the care profession since I was 19 years old and I thoroughly enjoy it.

I enjoy ensuring the residents are empowered to make day-to-day decisions over their lives and believe safeguarding is of the utmost importance.


I’m glad that Doveleigh Care can make a difference in so many people’s lives – staff and residents included.


Nikii

Nikii

Job Title: Deputy Manager

Joined: 2021

My name is Nikii and I am Dove Court’s Deputy Manager.


I started working in Domiciliary care in 2014 and progressed to a supervisor and eventually a Care Coordinator.


I wanted a change from working in the community so started working in a care home as a senior carer in 2021, during the COVID pandemic.


I have been at Dove Court since late 2021 and have just been promoted to deputy manager this April.
I love to make a difference in people’s lives and enjoy providing good support and guidance to staff members.