Dove Court

Seaton Down Hill, Seaton EX12 2JD
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10 81 Reviews
  • Dove Court, Seaton
Dove Court Care Home, Seaton, is part of a friendly care service that has benefited from significant investment and refurbishment, as well as a strong focus on quality training.

An experienced team knows the importance of providing a service that offers a personal touch, whether for short or long-term needs or convalescent care. Wheelchair users are able to feel at home at Dove Court, which has assisted bathrooms and specialist lifts.

The home has recently been rated 'Outstanding' by the Care Quality Commission (September 2019).

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Care Provided by Dove Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Tant-Miller (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Dove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,407 – £1,540
    • RESPITE Self-Funded Residential Care £1,477 – £1,617
  • (these prices are only a guideline, please contact Dove Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Dove Court Reviews (81)

Total of 81, showing 81-81
10

Dove Court has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Dove Court has 81 reviews.

Overall Experience

  • 78
  • 3
  • 0
  • 0
  • 0

Date Published

81
5
5
12
69

Review from Deb L (Niece of Resident) published on 24 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is 93 and moved in six months ago. He was very independent minded and very cross when I first suggested he considered a care home. A soon as we were shown around he felt happy to move in. He is relaxed and comfortable. He has companionship and is kept active. He obviously enjoys his food. The
care is personalised and thoughtful and delivered in a considerate way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Dove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Dove Court is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) ) ÷ 144 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dove Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 07 Mar 2025

Please contact the home for more details


Awards / Recognitions (21)

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Meet the Team (2)

Amanda

Amanda

Job Title: Manager

Joined: 2017

My name is Amanda and I became the manager for Dove Court in April 2024.


I have worked for the company since 2017. I came on board as an assistant manager and progressed to a manager.


I have always worked in the care profession since I was 19 years old and I thoroughly enjoy it.

I enjoy ensuring the residents are empowered to make day-to-day decisions over their lives and believe safeguarding is of the utmost importance.


I’m glad that Doveleigh Care can make a difference in so many people’s lives – staff and residents included.


Nikii

Nikii

Job Title: Deputy Manager

Joined: 2021

My name is Nikii and I am Dove Court’s Deputy Manager.


I started working in Domiciliary care in 2014 and progressed to a supervisor and eventually a Care Coordinator.


I wanted a change from working in the community so started working in a care home as a senior carer in 2021, during the COVID pandemic.


I have been at Dove Court since late 2021 and have just been promoted to deputy manager this April.
I love to make a difference in people’s lives and enjoy providing good support and guidance to staff members.