Kenwyn

Albert Road, Crediton EX17 2BZ
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9.7 27 Reviews
  • Kenwyn, Crediton
Kenwyn is a residential home located near the heart of Crediton in the county of Devon. Crediton boasts a thriving community and is convenient for both Dartmoor and Exmoor and is only seven miles from the City of Exeter. Kenwyn was initially a maternity hospital in the 1930s but has been sympathetically restored and extended.

There is a very passionate and dedicated care team providing 24-hours care assisting with all everyday tasks required. Each individual has a comprehensive and person-centred care plan allowing for choice and flexibility for every resident.

Kenwyn is able to offer residential care and care for those living with dementia. Permanent placements are available as well as shorter respite breaks, this would be ideal for someone who may need some TLC or maybe their family is going away on holiday. Shorter breaks also allow an individual to sample life at Kenwyn prior to making what can be quite a daunting and big decision to move into a care home.

Activities are led by the Wellbeing Coordinator and are a key factor at Kenwyn, there is a varied and interesting schedule of activities and events for the residents. Kenwyn understands that mealtimes are important therefore there is a talented chef who offers a nutritional and tasty menu meeting all different taste buds and nutritional requirements.

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Care Provided by Kenwyn

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Danny Ruddock (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Kenwyn

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,000
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300

  • Fee's vary depending on the residents presentation. Phone and speak to Danny Ruddock, the registered manager, for more information
  • (these prices are only a guideline, please contact Kenwyn to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Kenwyn welcomes both indoor and outdoor visiting in line with the national guidance surrounding Covid 19. They are flexible and will try to accommodate all wishes as much as possible.


Kenwyn Reviews (27)

Total of 27, showing 1-20
9.7

Kenwyn has a Review Score of 9.7 (9.721) out of 10, based on 12 reviews in the last 2 years. Over all time Kenwyn has 27 reviews.

Overall Experience

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  • 6
  • 1
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Review from Jane P (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into respite in Kenwyn for a short stay as she has early dementia. Mum found it overwhelming at times and ultimately chose to go home. but whilst there the staff went above and beyond to help her. I cannot recommend there highly enough. If mum needs care in the future she would readily choose
Kenwyn!

Reply from Daniel Ruddock, Manager at Kenwyn

Thankyou so much for your kind review. The team will be thrilled with such positive feedback. Please don't hesitate to get in touch if you would like us to assist you again.


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Review from Niamh K (Granddaughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough; I am fortunate to have never had to experience being in a care home before my granny joined Kenweyn in January 2022. The care they provided not only for my granny but also for our family. Even though I wasn't able to see her as often as I would have liked, if I
called, they were always happy to answer questions and lend an ear to my beautiful memories of her. There is a genuine sense of community that you perceive the moment you walk through the door. All of the careers are amazing, and I'm sure Granny would have been very pleased with the care she received. I just wanted to say a huge thank you to everyone at Kenwyn for looking after my granny for the past two and a half years and always having a shoulder or tissue to cry on.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you so much for your lovely review and kind words. It was an honour and a pleasure to support your wonderful granny. We will always be here if you need us. This kind review will mean the world to our team. Thank you.


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Review from Kat J (Sister of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is warm and welcoming. The staff are friendly, helpful and nothing is too much trouble. My sister has gained weight due to the plentiful and tasty food. My sister enjoys the planned activities and is very much at home able to access all parts of the home safely. Staff always have time to talk
to her and to listen to any concerns that I may have. There is a consistent staff team which gives continuity of care. I am very happy with Kenwyn and do not think my sister would receive better care anywhere else.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you so much for for your lovely review. We are so glad to hear that your sister and you are happy with our service. The team will be thrilled with your wonderful feedback.


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Review from K T (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would really to say that this is the best place for my mum. Every time I visit Mum she is always smiling and happy and always cheerful. She loves all the staff. She enjoys interacting I feel that Kenwyn is my second family.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you so much for such a lovely review. We are so glad that you and your mum are happy with the service. Our team will be thrilled with this wonderful feedback.


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Review from M C (Sister-in-law of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my sister-in-law 3/4 times each week, and almost without exception she is sitting in her chair either sleeping or staring into space. Sometimes she is dressed but often in her pyjamas: with time and encouragement she will participate in a simple game/drawing or jigsaw, but mostly just gets lost
in conversation about her situation at Kenwyn. I do find it difficult to get into and out of Kenywn - long waiting times for someone to come to the door - I guess there is a staff shortage.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you for your review. There may sometimes be a delay in answering to visitors especially during busy periods. We are consistently fully staffed and have very good staff retention across all departments. We have an open-door policy and the team are always available and happy to discuss any issues with individual resident needs.


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Review from Alison B (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place, the staff is so friendly and nothing is too much trouble. Mum is happy and safe. I wouldn't want her anywhere else.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you for your kind review. We are glad your mum is happy and the team will be thrilled with your review.


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Review from C K (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly atmosphere, staff seem kind, nice and clean, in a nice location with a lovely entertainment lady.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you so much for your kind review, we will be sure to cascade this with the team.


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Review from K B (Friend of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On all of my visits, I have found the staff very friendly and the food is excellent.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you for your kind review. We are glad to receive such positive feedback on our service.


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Review from J B (Daughter of Resident) published on 29 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kenwyn is home from home. It feels like home as soon as you walk through the door. The carers are lovely and do their utmost to make sure the residents are happy and comfortable. The manager is superb and goes out of his way to make sure that relatives as well as residents are happy and that nothing
is too much trouble for him. I couldn't have made a better choice for my mum.

Reply from Daniel Ruddock, Manager at Kenwyn

Thank you for your lovely review. At Kenwyn, we are committed to providing high-quality care, and your feedback is really valuable in helping us with our ongoing quality assurance. Our team will be thrilled and proud of your feedback.


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Review from J M (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided in Kenwyn for the past 18 months. I really cannot speak highly enough of the care my mother receives at the home. The staff cannot do enough for her, and nothing is too much trouble. On the 17th of November, my mother reached the ripe old age of 100 years; the home put on the most
amazing party for her with all our family around her. Thanks for everything to the manager and staff.

Reply from Richard White, Managing Director at Kenwyn

Thank you for this lovely review. 100th birthdays are always to be celebrated, and your mother had a really good party. She got her birthday card from King Charles and was on the front page of the local newspaper - she was talking about it for days!


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Review from Fee C (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the standards of care at Kenwyn.
The staff are dedicated, caring and accepted all of my mum's individual needs and made ger feel cared for, safe and a in home-from-home, relaxed environment. The freshly prepared food also of a very high standard, which Mum loved.

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Review from Jean T (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ninety-nine year old mum settled very well into Kenwyn. The management and staff are brilliant and care for Mum with patience and understanding. We cannot fault them. They all go over and above in all aspects of care giving and nothing is too much trouble. The management team are exceptional and
I would like to thank them for their dedication in making Kenwyn an environment which feels like a family home and not just a 'care' establishment.

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Review from Paul E (Son of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and helpful. They do a difficult and demanding job with kindness and patience. I am satisfied that my mother is being cared for in a pleasant environment. Thank you.

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Review from Elaine S (Sister of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful staff who always makes my visit enjoyable.

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Review from Jean A (Wife of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Kenwyn for nearly two years. He has Parkinson's disease and dementia, so his needs are many and various. He is happy and well looked after. The staff are accommodating and helpful. I am very happy he is in such a good place. The staff are wonderful.

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Review from Wendy W (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a lovely care home. They look after Mum well. Her room is very nice and the staff are all nice. She is happy there. The meals always sound nice. It's close for all the family to visit.

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Review from Margaret S (Wife of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kenwyn has been a great help and support at a very worrying time. My husband had a serious stroke at the beginning of 2019, he made a good recovery and his life was good quality until about October of last year when things started to deteriorate and in March 2022 he was diagnosed with vascular dementia.
In April things got a lot worse, he went completely off his legs and couldn't be managed safely at home. On the Thursday before Easter he was admitted to Kenwyn for a month, on Easter Sunday he walked and he is now at home.

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Review from Kathy C (Daughter of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Kenwyn since January 2021.
All of the staff deserve the highest praise. Nothing is too much trouble for them and you are always greeted with a smile when you visit. The leadership from the manager and deputy manager is exemplary. On one occasion Mum became very unwell and I am sure
that the quick thinking and response from the staff saved her life. I know Mum is safe in their hands. Kenwyn has a lovely atmosphere where everyone is treated with dignity, respect and as a valued family member.

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Review from Alan G (Husband of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for 2 years. She is well looked after and cared for.

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Review from Jenny G (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, our first contact with the home manager when assessing Dad at home we were impressed and reassured we could call and visit whenever we wanted and made to feel very much a part of the Kenwyn family. Our dad's stay was only brief, for 5 weeks respite and recuperation but during his stay
he was extremely well looked after and regained mobility and strength. Highly recommend this home and its team.

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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Kenwyn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.721 for Kenwyn is calculated as follows: ( (109 Excellents x 5) + (23 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 140 Ratings = 4.721

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenwyn is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Danny

Danny Ruddock

Job Title: Registered Manager

Danny is Kenwyn's home manager.


He has over 23 years of experience in nursing, mental health and Dementia care both in the NHS and the private sector.
He also holds a level 5 diploma in health and social care leadership and management.


Danny has an open-door approach and is always happy to answer any queries, show you around the home or meet up to discuss a loved one's care needs.


Hannah

Hannah Matthews

Job Title: Team Leader

Hannah is our senior Team Leader at Kenwyn.


She works closely with the management team to deliver a high standard of care.
Hannah has a wealth of knowledge and experience in health and social care.


Elly

Elly Quaintance

Job Title: Team Leader

Joined: 2024

Elly is our team leader, she has a wealth of experience from the NHS and community care services.


Kevin

Kevin Bartlett

Job Title: Chef

Kevin is our Chef at Kenwyn and is responsible for the excellent food that Kenwyn is known for.


He works closely with the team to ensure high standards of tasty and nutritional menus and caters for all needs and choices.


Lizzi

Lizzi Ransom

Job Title: Wellbeing Coordinator

Joined: 2023

Lizzi is our wellbeing coordinator.


She has a background in childcare and positive behaviour support with children with learning disabilities.


She has a wealth of experience in activity organising and fundraising for local events.


Lizzi is strongly involved with the local Crediton community and will be organising strengthened connections and events within the home.


Lizzi is happy to hear any suggestions that you may have for activities and events.


Delia

Delia Ayre

Job Title: Team Leader

Joined: 2025

Delia is a skilled team leader with a wealth of experience of nursing and Dementia care.


Frequently Asked Questions about Kenwyn

What types of Care is Kenwyn registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kenwyn provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kenwyn have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Kenwyn?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kenwyn to the centre of Crediton?

0.1 mile(s) as the crow flies, distance by road may be significantly further.