The Koppers Specialist Memory Care Home

The Street, Kilmington, Axminster EX13 7RJ
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25 Reviews
  • The Koppers Specialist Memory Care Home, Axminster
The Koppers Specialist Memory Care Home is committed to the compassionate caring of older people who are experiencing issues with memory loss and mental health complications.

The home has a warm and friendly atmosphere and is set in a scenic village known for its outstanding natural beauty and hosts numerous local amenities and fine recreational areas.

Staff are experienced and trained in a variety of areas.

Care Provided by The Koppers Specialist Memory Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Koppers Care Ltd
  • Person in charge
  • Tsvetomira Nikolova-Palanchova (Manager)
  • Admission Criteria
    • Mentally frail residents aged 57 years and over
    • Ages 60+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Please be respectful at meal times as these can be very busy.


  • Parking
  • At the front of the building and a large car park to the left of the home.


The Koppers Specialist Memory Care Home Reviews (25)

Total of 25, showing 21-25

Over all time The Koppers Specialist Memory Care Home has 25 reviews.

Overall Experience

  • 18
  • 7
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25
Overall Experience  Overall Experience 5.0 out of 5

My father moved into Koppers in September. We were worried about the move, but the carers were brilliant, he settled well, and joined in with the activities which he wouldn't do before. His every need is catered for. Unfortunately his condition is deteriorating,but the help is there explaining everything.
I can't praise all the staff enough. I would recommend here to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

My godmother has been at The Koppers almost three years now, and has received excellent care during this time. The staff are caring and the food is good. I would thoroughly recommend it

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Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into The Koppers in June 2015 and I must admit I was very emotional to say the least. The staff were excellent with both of us and mum settled in perfectly. The home is run very professionally, while keeping a very homely feel which in turn, makes a very calm atmosphere. I think activities
and motivation are important and again the staff aim to achieve this. I am so pleased that we found The Koppers and would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

A friendly compassionate home, with individual attention given where needed. My mother is settled and is happy as far as she can be considering her age and medical condition. I visited other homes before placing her in Koppers. None came close in terms of compassionate care as far as I could tell.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care and attention mum receives at Koppers, the home is well run, the staff are very kind and caring and we both feel that mum is in a safe environment where she appears to be content and calm. We are always greeted warmly by all the staff and made to feel very welcome. All
the staff work to a very high standard of care and mum is treated with respect and dignity. We have seen a number of staff changes since mum came to live in Koppers, but the standard of care remains high, which is a tribute to the management of the home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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