The Manor Exminster

Main Road, Exminster, Exeter EX6 8AP
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9.6 72 Reviews
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster.

The property was built by the diocese of Exeter for the local Rector and his family. The home was converted into a residential care home in the mid-80s and an extension was added in 2004 that added a state of the art kitchen, more bedrooms and increased the size of the dining room.

Residents are encouraged to relax in privacy and dignity at this friendly residential care home.
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Care Provided by The Manor Exminster

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Dawn Leaman (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for The Manor Exminster

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,516
    • Self-Funded Residential Dementia Care £950 – £1,516
    • RESPITE Self-Funded Residential Care £950 – £1,516
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,516
  • (these prices are only a guideline, please contact The Manor Exminster to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Manor Exminster Reviews (72)

Total of 72, showing 1-20
9.6

The Manor Exminster has a Review Score of 9.6 (9.570) out of 10, based on 28 reviews in the last 2 years. Over all time The Manor Exminster has 72 reviews.

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Review from Anne C (Niece of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always greeted in a friendly way - and staff are eager to help. Everything that we wish to discuss is listened to and acted on if necessary. We have always been informed about various activities and entertainers.

Reply from Nathan Stone, Director at The Manor Exminster

Good afternoon Anne C. Thank you for taking the time to leave this review of your experience with our Care Team and Care Home at The Manor in Exminster, Devon. It's great to read that you are always greeted in a friendly way with our care team being eager to help and that you are kept informed of the various activities and entertainers. I note a couple of 3 star ratings - we always aim for 5 but accept that we may get some 4's but threes do concern us:) If you have any concerns with regards to the facilities, activities, rooms or food and drink please do let us know, probably easiest to contact the Care Home Manager, or e-mail me. Thank you again for this feedback and it's lovely to see a 4 star overall experience:) Kindest regards


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Review from Mary T (Niece of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie arrived in this home a couple of weeks ago from hospital, the staff are very attentive to her needs and she seems to be settling in well. They provide entertainment, some she maybe joins in, others she just listens in on what's going on, she is partially sighted. I visit my friends in homes
and this is a good one.

Reply from Nathan Stone, Director. at The Manor Exminster

Thank you for leaving this lovely 5 / 5 Star review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that your auntie appears to be settling in well, joins in some of the activities and is being well looked after by our care team. I know our care team will be really pleased to read your kind words. Kindest regards, director.


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Review from P C (Sister-in-law of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my sister in law happy, tidy and well dressed. We had a lovely chat and laughter for half an hour. She seemed quite settled and enjoying herself, which was comforting to see.

Reply from Nathan Stone, Director. at The Manor Exminster

Thank you for taking the time to write and post this really lovely review of your experience with our Care Team and Care Home at The Manor in Exminster, Devon. It's lovely to read that your sister in law was happy, tidy and well dressed when you visited, that you had a lovely chat and that she was settled and enjoying herself. That's all really lovely to read and will be greatly appreciated by our care Team at The Manor whose hard work is being recognised through your kind words.


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Review from Ron C (Son-in-law of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother-in-law only in her 10th day, but early impressions are very good.

Reply from Nathan Stone, Director. at The Manor Exminster

Thank you for taking the time to post this really positive review of your experience (and most importantly that of your mother in law) regarding her first 10 days at The Manor in Exminster. It's great to read that early impressions are good:). I know a particular staff member and her team will work really hard to ensure those impressions stay that way:) Kindest regards.


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Review from Anna J (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be deeply impressed by this Care Home. The new Manager, has been hugely helpful in addressing any needs my mother has. The rest of the team are brilliant and compassionate and deliver excellent quality care. My mother's quality of life has improved so much since she moved in to the Manor.
We appreciate particularly how personalised the care is and how residents are celebrated as 'whole people' with all their different life experiences. Birthdays at the Manor are truly a celebration. Thank you all for all you do.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello Anna J. Thank you so much for this really positive feedback relating to your experience, and that of your mother, with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that you, 'continue to be deeply impressed by the Care Home' - that's a great compliment to our care team - thank you!! It's lovely to read that your mum's quality of life has improved so much since she moved into The Manor. Our care team will really enjoy reading this kind feedback, so thank you again for leaving it. Kindest regards.


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Review from Paul H (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled well in the home after some initial trepidation. The staff are caring, attentive and respectful, and keep me informed.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello Paul H. Thank you for leaving this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really lovely to read that your father has settled well and that our care team are caring, attentive and respectful, and keeping you informed. Moving into a care home is a big step for everybody involved, of course for the resident themselves but also for their family and friends. Experiences such as yours will, I'm sure, provide a lot of confidence/reassurance to others who may well find themselves making these decisions. Thank you again.


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Review from S T (Son of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The decision to put Mum into a care home was made much easier by the warm and friendly advice given by staff. Mum has settled into her new environment quickly and is enjoying the company and safety the home has to offer.

Reply from Nathan Stone, Director. at The Manor Exminster

Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that your Mum has settled in well and is enjoying the company and safety that the home has to offer. Thank you again for your kind words.


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Review from J T (Daughter-in-law of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are very pleased with the level of care, compassion and friendliness all the staff have given her since her arrival. She is always clean and tidy. We love the interaction between staff and residents and are always made very welcome when visiting.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon. Thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster, Devon. It's lovely to read that your family are very pleased with the level of care, compassion and friendliness that our care team have shown to you and your Mum. Thank you again for your kind words, I know our team at The Manor will really appreciate them. Kindest regards


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Review from J W (Sister-in-law of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visited my brother-in-law this weekend. He appears frail but in better health than before he became a resident at The Manor. I appreciate that it might be difficult to manage, but it would be good for him to be taken outside for fresh air as a change of scenery sometimes. The staff seemed friendly
and respectful. This is very much appreciated.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon. Thank you for this feedback in relation to your experience with our Care Team and Care Home at The Manor in Exminster. It's really lovely to read that your brother-in-law, though frail, is in better health than when he became a resident at The Manor. We certainly do encourage our residents to go outside to enjoy the secure garden area or the central courtyard where many enjoy being involved with growing plants in the raised beds. The Manor also has the ability to book one of the two company mini busses throughout the year. Please do speak with the Care Home Manager if you have any concerns that your brother-in-law may not be getting as much opportunity to spend time outside as he would like. Thank you again for your feedback. Kindest regards.


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Review from Abigail C (Niece of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle moved here at the end of August. All the staff seem friendly and helpful. My uncle is well-fed and happy to be here. I know he takes part in activities.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that your uncle is well-fed and happy to be at The Manor and that he takes part in the activities in the home. Thank you also for your kind words about our Care Team - I know they will appreciate them. Kindest regards


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Review from E J (Friend of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring atmosphere. Very pleased with the standard of care. The food and of course, the fantastic staff.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon. Thank you for taking the time to leave this really lovely 5/5 Star review of our Care Team and Care Home at The Manor in Exminster. It's great to read that you are very pleased with the standard of care, the food and our 'fantastic staff'. I have to agree, it's always lovely to visit The Manor. Kindest regards.


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Review from Connie A (Granddaughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor do a fantastic job of caring for my Grandmother, she is always very happy and the home itself is clean and warm, the staff are attentive and friendly to not only the residents but all visitors to the home.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon. Thank you for this really kind and positive feedback relating to the care of your grandmother at The Manor in Exminster. It's lovely to read that your grandmother is always very happy and that The Manor is always clean and warm. And, of course, our care team and attentive and friendly to everybody. Thank you again, I know the team will really appreciate your kind words. Kindest regards.


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Review from M H (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely atmosphere. Friendly and helpful staff. Activities and outdoor garden area. Very clean and welcoming. A warm and caring environment.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon. Thank you for taking the time to post this really positive feedback with regard to your experience with our care team and care home at The Manor in Exminster, Devon. It's lovely to read that you enjoy the homely atmosphere and friendly and helpful staff as well as the activities and the outdoor garden areas. I have to agree, The Manor is a lovely home, in a lovely setting with a lovely care team. Kindest regards.


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Review from Sharon A (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything that is provided for my mum. She seems happy and is always clean and tidy when the family go to see her. The staff are lovely and helpful.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello Sharon. Thank you for taking the time to write this 5 / 5 Star review of your experience with our care team and care home at The Manor in Exminster, Devon. It's really lovely to read that your mum is happy and that our care team are lovely and helpful. I'm sure they will all really appreciate your kind words. Kindest regards.


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Review from Elizabeth B (Friend of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

She is becoming far less mobile than she was a year ago. She is forgetting more stuff and is chairbound. I think the residents would all benefit from daily chair-based exercises - arms, legs, neck, back - to strengthen and aid circulation and mobility. The staff are kind and helpful.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello Elizabeth B. Thank you for taking the time to leave this feedback in relation to your experience with our Care Team and Care Home at The Manor in Exminster. I note your comments with regards to your friend's declining mental and physical condition. In all of our homes we offer a full schedule of activities, these include mobility based events - some specifically mobility-focused and others where mobility is a secondary benefit i.e. gardening, games etc. We also encourage residents to be as independent as possible and will encourage them to walk, carry out personal care etc themselves as far as it is safe to do so. We are also, of course, in regular contact with outside care professionals in relation to all of our residents' care needs. If you have any particular concerns please do, of course, speak to our Care Home Manager and we may be able to update the bespoke care package. Thank you for your kind words about our care team being kind and helpful. Kindest regards.


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Review from Angela T (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to be very happy at The Manor. She enjoys the varied activities on offer. We always are very welcomed by the staff and kept updated regarding her health. Her room is kept spotlessly clean. I would recommend The Manor for any future residents. My mother has lived here for 14 years
now!

Reply from Nathan Stone, Director at The Manor Exminster

Good afternoon Angela. Thank you so much for taking the time to leave this really positive feedback relating to your experience with our Care Team and Care Home at The Manor in Exminster. It's really lovely to read that your mum is so happy at The Manor, that she enjoys the varied activities, that you always receive a warm welcome when you visit, that your mum's room is so clean and that you would be happy to recommend The Manor to others. Kindest regards, Director.


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Review from C H (Wife of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very pleasant and relaxing and all the staff are very helpful and understanding.

Reply from Nathan Stone, Director. at The Manor Exminster

Good morning. Thank you for taking the time to leave this really positive review of your experience with our care team and care home at The Manor in Exminster. It's really lovely to read that you find the home to be very pleasant and relaxing and that all of our care team are very helpful and understanding. Thank you again, I know the care team will be really happy to read your kind words. Kindest regards.


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Review from R H (Friend of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Popped in to see my friend - had a warm welcome as usual from the staff, offered a cup of tea and a comfy chair moved for me to sit on.
My friend was cheerful, smart and settled.

Reply from Nathan Stone, Director. at The Manor Exminster

Thank you for taking the time to write this review following your recent visit to The Manor to see your friend. It's lovely to read that you had a warm welcome from our care team, were offered a cup of tea and that your friend was cheerful, smart and settled. Thank you again, and I hope you are able to visit again soon. Kindest regards.


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Review from A W (Friend of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first visit to see my friend.
Very welcoming and friendly staff.
Residents seem to be happy and friendly.
Also a bright and clean lounge where we sat.

Reply from Nathan Stone, Director. at The Manor Exminster

Hello. Thank you for taking the time to leave this very positive feedback following your first visit to see your friend at The Manor Residential Care Home in Exminster. It's lovely to read that the care team were welcoming and friendly, that residents appear happy and friendly and that the lounge was clean and bright. We look forward to your next visit. Kindest regards.


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Review from M B (Friend of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and welcoming experience. Very clean and residents appeared happy and well looked after.

Reply from Nathan Stone, Director. at The Manor Exminster

Good afternoon MB. Thank you for taking the time to publish this review of your experience with our Care Team and care Home at The Manor in Exminster. It's really nice to read that you found your visit to The Manor to be a very friendly and very welcoming experience, that it was very clean and, most importantly, that our residents appeared to be happy and well looked after. Kindest regards, Nathan.


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Current Review Score: 9.6 (9.570)

Overview of Review Score

The Review Score of 9.6 (9.570) out of 10 for The Manor Exminster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.570 for The Manor Exminster is calculated as follows: ( (192 Excellents x 5) + (109 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 314 Ratings = 4.57

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor Exminster is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Mid-size Care Home Groups 2023

Recipient: Stonehaven Care Group

Date: Tuesday 28 Feb 2023 More details

Top 20 Mid-size Care Home Groups 2021

Recipient: Stonehaven Care Group

Date: Wednesday 30 Jun 2021 More details

Top 20 Mid-size Care Home Groups 2018

Recipient: Stonehaven Care Group

Date: Thursday 01 Feb 2018 More details

News (2) & Events (0)

News

Upcoming Events

There are no upcoming events for The Manor Exminster

Previous Events

There are no previous events for The Manor Exminster

Meet the Team (1)

Dawn

Dawn Leaman

Job Title: Manager

Joined: 2025

Dawn joined the company in January 2025

Frequently Asked Questions about The Manor Exminster

What types of Care is The Manor Exminster registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor Exminster provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Manor Exminster have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Manor Exminster?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Manor Exminster to the centre of Exeter?

3.3 mile(s) as the crow flies, distance by road may be significantly further.