The Manor Exminster

Main Road, Exminster, Exeter EX6 8AP
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9.6 69 Reviews
  • The Manor Exminster, Exeter
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster.

The property was built by the diocese of Exeter for the local Rector and his family. The home was converted into a residential care home in the mid-80s and an extension was added in 2004 that added a state of the art kitchen, more bedrooms and increased the size of the dining room.

Residents are encouraged to relax in privacy and dignity at this friendly residential care home.

Care Provided by The Manor Exminster

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrei Andronescu (Deputy Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for The Manor Exminster

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,516
    • Self-Funded Residential Dementia Care £950 – £1,516
    • RESPITE Self-Funded Residential Care £950 – £1,516
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,516
  • (these prices are only a guideline, please contact The Manor Exminster to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 69, showing 61-69
9.6

The Manor Exminster has a Review Score of 9.6 (9.581) out of 10, based on 25 reviews in the last 2 years. Over all time The Manor Exminster has 69 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been here for two years. During this time she has been well cared for and her needs met. The management/staff are first class and treat her with care and dignity.

Reply from Nathan Stone, Director at The Manor Exminster

Good morning David B. Thank you for taking the time to write and publish this lovely review of your experience with our care home and care team at The Manor in Exminster. It's great that your mother in law is being well cared for and that you feel our management and care team are 'first class'. It's always great for our care teams to receive praise and recognition for that hard work that they do, so thank you in particular for that. Kindest regards, Nathan.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly. Peace of mind Mum is being looked after and cared for by good and friendly staff.

Reply from Nathan Stone, Director at The Manor Exminster

Hello, Patricia. Thank you for taking the time to write and publish this review of your experiences with our Care Home and Care Team at The Manor in Exminster. It's always great when we hear that we are providing families with peace of mind and they are confident that their loved ones are being well looked after. We have a great Care Team at The Manor and it's great for them to be recognized publically for their efforts.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff go above and beyond the duty of care they have for my mum. So pleased my mum is happy and in a safe place, with such lovely staff.
Thank you.

Reply from Nathan Stone, Director at The Manor Exminster

Good afternoon L.E. - Thank you for taking the time to write and publish this review of your experience (and that of your mum) at our Care Home 'The Manor' in Exminster. We're really pleased to have a great Care Team at The Manor and it's great when their hard work attracts public recognition such as yours. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at The Manor since June 2015. When selecting The Manor the choice was based on a number of reasons eg: the wonderful homely atmosphere, the rooms and clean facilities plus the home cooking! I must say that I didn't it could be improved but have recently noticed a stronger leadership
with some exciting new ideas re entertainment etc. I Like the new arrangement - swopping the dining room with the lounge. The newsletter is great too! When I said 'good-bye' to mum a couple of days ago she said 'I love it here, I want to live here forever'!

Reply from Nathan Stone, Director at The Manor Exminster

Good morning Heather H. Firstly our thanks to you for taking the time to write and publish such a fantastic review of your own and your mums experiences at The Manor. We're all really pleased that you and your mum have been so happy at The Manor since June 2015 - the parting comment from your mum is indeed wonderful to hear.


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Overall Experience  Overall Experience 4.0 out of 5

After moving my mother from an excellent care home in Hampshire at one stage we were considering finding an alternative home, but since the new manager has taken over things have changed, activities have been arranged a choice of meals are now available and generally things have improved. Mother seems
much happier now and we feel no need to move her.

Reply from Nathan Stone, Director at The Manor Exminster

Hello Robert P. Many thanks for taking the time to write and publish this review of The Manor. We hear what you say, finding the right manager for a care home is a difficult task and one that it pays to take time to get right - we have done that and in our new manager, we believe we have the right person for the job. We're all really pleased that both your mum, and you, are happy at / with The Manor.


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother became a resident of the Manor in December 2015. The care she has received since then is first class. She and I are delighted with the Manor. The food, care and activities are catered specifically to the elderly with dementia tendencies. I would highly recommend the Manor.

Reply from Nathan Stone, Director at The Manor Exminster

Hello Hannah M. Many thanks for taking the time to write and publish this review. We're all delighted that both you and your mum are delighted with The Manor - that's what we aim for. It's great for everybody's moral (most importantly our care team members) when reviews such as this are made public.


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Overall Experience  Overall Experience 4.0 out of 5

Visited for the second time (last time Nov 15) what a difference. The rooms are rearranged so residents spend time together in different groups. Lots of activities going on and a new piano being played. Lovely atmosphere.

Reply from Nathan Stone, Director at The Manor Exminster

Thank you for taking the time to write and publish this review following your recent visit to The Manor. Yes, we have made some recent changes to the layout, together with a lot of re-decoration and refurbishment work and this has all had a really positive effect upon everybody. Thank you for your public recognition - the care team will be delighted that their hard work is being recognised and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The Manor at Exminster is a well run, efficient care home, staffed by caring and kind individuals and led by a very committed manager.
It is welcoming to both residents and families and friends, and you can call at any time of the day or evening. All the staff are patient and compassionate, and genuinely
care about the residents and take the time to ensure that all their needs are met.
The manager is very hands on and available via the phone or email or face to face if you have any queries or concern, and she is driven to provide the best care possible to all her residents. The home is clean and well maintained and has a lovely, warm atmosphere.
I tell all my friends when they ask after my mum that she is in a genteel hotel and very well looked after, and that is how my siblings and I feel about the care at The Manor.

Reply from Nathan Stone, Director at The Manor Exminster

Good afternoon. Thank you for taking the time to write and publish this glowing review of The Manor and in particular our Care Team who work there. We're all delighted that you and you family are so happy with the care - and thank you for helping us by spreading the word.


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Overall Experience  Overall Experience 5.0 out of 5

I was pleased to find a room available for mum at The Manor, being close to where I live, which means I am able to visit her easily and often.
The management and staff have been very patient with her, allowing her time to settle into a new environment. Its a big change for someone with dementia.
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Manor is a small enough home, with easy flat access to all public areas enabling residents to become familiar with their daily surroundings. Mum is very fond of her room which was an important part of making her feel at home. Mum finds the food just right for her tastes and loves the puddings and home made cakes.
Visitors are made very welcome and I have been happy to join in with the ever-growing activities. Spending time with her is very important to me and being able to visit at times that suit me have made my life so much easier.

Reply from Nathan Stone, Director at The Manor Exminster

Hello Sally. Thank you for taking the time to write and post this fantastic review of your and your mums experience at The Manor in Exminster. We're all really pleased that your mum has settled in so well and that she is enjoying living at The Manor. We're also pleased that you are so happy with The Manor and that you are able to spend such quality time with your mum there - it's great to learn that you join in with the activities - that will be a great benefit to all residents. The more the merrier.


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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for The Manor Exminster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.581 for The Manor Exminster is calculated as follows: ( (172 Excellents x 5) + (94 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 277 Ratings = 4.581

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor Exminster is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Dawn

Dawn Leaman

Job Title: Manager

Joined: 2025

Dawn joined the company in January 2025