Margaret Allen House

8 Bartows Causeway, Tiverton EX16 6RH
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4 Reviews
  • Margaret Allen House, Tiverton

Care Provided by Margaret Allen House

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 15 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Hannah James (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1991

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Margaret Allen House Reviews (4)

Over all time Margaret Allen House has 4 reviews.

Overall Experience

  • 3
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  • 1
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4
Overall Experience  Overall Experience 5.0 out of 5

My mum lived with myself and my husband for over 20 years. Then the day came that it was time for Mum to go into a home due to several falls. I was beside myself, couldn’t stop crying and worrying about my lovely mum.
I did not need to worry, everyone made my mum feel at home and made her days full
of happiness, fun and laughter, and of course outstanding care and love.
Thank you to you all for being there.

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Overall Experience  Overall Experience 3.0 out of 5

My husband went to the home at the beginning of September. I explained to the home the reason my husband had to go into residential care, gave them a list of all his mental and physical issues and a long list of medication. They accepted him at the home. It was only after a few months I was told the
home was not able to look after his mental health needs and I was asked to find another home. When I queried the fact they have mental health conditions in their specialist care categories, I was told none of the staff had mental health training and if assistance is required they would contact the community mental health team. He was moved temporarily to another home but his health deteriorated to such a level I had no option but to take my husband back. I personally feel the home should not have accepted my husband if they have no experience in mental health and certainly should not have this advertised as a specialist care category if they are not able to provide this specific care.

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Overall Experience  Overall Experience 5.0 out of 5

The new owner took over in September. The previous organisation had had some problems but the staff were kind and well-intentioned. However, the new "regime" is just amazing. There is a very intelligent and professional approach to the care of my frail and anxious mother. The manager works with the
family and is able and willing to take on board suggestions and concerns as well as implementing (very quickly) their own recommendations. The level of support and care for me, as a worried daughter, is wonderful. I cannot praise them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Easy living, the company has now taken over the running of Margaret Allen house. In the few short weeks, they have been here they have done so much. Toilets, baths and beds have all been replaced. Also, the decoration is fast nearing completion. Margaret Allen House is now looking like a bright, warming
home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Margaret Allen House

What types of Care is Margaret Allen House registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Margaret Allen House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Margaret Allen House have?

There are 15 Single Rooms.

What are the Facilities & Services at Margaret Allen House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Margaret Allen House to the centre of Tiverton?

0.3 mile(s) as the crow flies, distance by road may be significantly further.