Moors Park House

Moors Park, Bishopsteignton, Teignmouth TQ14 9RH
Submit a Review
8.0 25 Reviews
  • Moors Park House, Teignmouth
Moors Park House has an excellent environment with ground floor rooms featuring access to the inner courtyard or garden, is equipped for the practice of modern care provision, while allowing residents to experience an active and interesting lifestyle.

A friendly team respect personal choice and make sure that visiting family and loved ones also feel welcome. A day care service is available and makes for a good social atmosphere.

The home has good community links, can welcome convalescence needs and also adults with dementia.

Show Moors Park House on the Map

Care Provided by Moors Park House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Short (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for Moors Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,330
    • Self-Funded Residential Dementia Care £1,000 – £1,330
    • RESPITE Self-Funded Residential Care £1,000 – £1,330
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,330

  • Fees dependent on room choice and care requirements
  • (these prices are only a guideline, please contact Moors Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Parking on site


Moors Park House Reviews (25)

Total of 25, showing 1-20
8.0

Moors Park House has a Review Score of 8.0 (7.960) out of 10, based on 2 reviews in the last 2 years. Over all time Moors Park House has 25 reviews.

Overall Experience

  • 17
  • 8
  • 0
  • 0
  • 0

Date Published

25
0
0
2
23

Review from Wendy S (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is staying temporarily after being in hospital for 2 months. The staff are lovely, friendly, and helpful, not just to my mum but to myself. The manager is really lovely and knows what she is doing. The home is very nice, Mum's room is good. Can't thank you enough for caring for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Luke B (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Were able to split payments between siblings and are always willing to work with the family in awkward times. Care is always tip-top, just glad they don't send Mum to 'skid row' when circumstances change.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Friend of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend became very unwell. The team at Moors Park were fantastic, nothing was too much trouble for them. My friend had no family to sit with her so a member of staff sta with her when possible, after her passing they made all the next steps very easy for me as I had Power of Attorney. I am grateful
to them all. Moors Park is a kind and caring team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family of our much-loved mum, gran and great-grandmother we would like to thank Moors Park House for providing such a wonderful second home to mum in the final months of her life. From the very first moment, she was welcomed into Moors Park and it's lovely relaxed, caring and homely atmosphere,
without exception the staff gave mum such wonderful care, always kind, considerate and respectful. The family was always welcomed and any query or request was dealt with without any trouble. All sorts of activities are provided, including gentle exercise, sing-along music afternoons and much more. A true haven for older people needing end-of-life care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Veronica B (Daughter of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Moors Park House for eight years until her death 4 weeks ago. In all that time, she was well cared for by all staff members. The weight that was lifted off my shoulders, knowing that she was in safe hands, cannot be understated. I was contacted when any issue arose concerning
my mum and I will be forever grateful to the team at Moors Park House, whose constant care enabled my mum to reach the grand old age of 94 years old.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N D (Son of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has everything for those needing support with dementia. The care staff treat all residents with the respect they deserve, they are compassionate and extremely tolerant, in what can be very challenging circumstances.
My mum stayed here for the last 8 months of her life and it was, without
question, the best gift I could have given her.
The staff communicate well with each other leading to consistency in the care given, with local NHS support as required.
The rooms are well arranged, all leading to the spacious central eating/relaxing area with TV lounges and activities to keep residents active and engaged. There is a relaxed atmosphere, with opportunities for social contact if the resident is capable of interacting. Those needing additional support are given this.
The food and catering provided is nutritionally balanced and supports the well-being of those residents with a range of needs.
The senior manager can be a little brusque at times, but the deputy and care staff excel!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Daughter of Resident) published on 10 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall impressed with the service from your staff. Nothing is too much trouble. They are polite, kind, and seem to care about the residents. My Mum seems to get on well with them and they bring a look of happiness to her face. Many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline B (Daughter of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming into Moors Park in 2014, my mother has been well looked after and both she and I agree that the care given is excellent. The manager is kind and understanding of the resident's needs and, as I live a good distance away and cannot visit very often, keeps me updated on her health as necessary.
The staff are very caring and look after Mum well and she is happy and feels safe and secure. This year has been difficult for all with the Covid-19 lockdown preventing visits. During this time, the manager sent regular updates on the situation and thanks to the tremendous effort and diligence of management and staff, the home remained Covid free. The manager also sent photos of residents enjoying activities during the lockdown and arranged for Skype sessions for relatives to keep in touch. The home is always clean and laundry well kept.
Mum enjoys her meals which are well presented and tailored to suit her appetite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Felicity W (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Health and wellbeing are constantly monitored by caring staff, familiar with the issues associated with old age. The carers are loving, understanding, cheerful and respectful. I am informed by telephone if my parent suffers a fall or is unwell and I have had regular updates by email, during the Coronavirus
lockdown.
Visitors are made very welcome when entering the home, there are no strict visiting times. Medicines are administered safely around mealtimes and reluctant eaters are individually encouraged to have their meals and the quantity eaten is noted. Fruit juice is always available in rooms and at mealtimes.
Dirty clothes are laundered on a daily basis and returned clean and fresh and put away. Rooms are cleaned every day.
Varied activities are provided every week for those who wish to participate, and special occasions such as Easter or VE Day celebrated with music, etc.
Personal care is sympathetically provided and residents encouraged to remain as independent as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judi F (Sister of Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have been very fortunate to find such a good place for our brother. The staff understand him very well, despite his limitations and we feel that his needs are very well met. Moors Park House is a clean, friendly and welcoming home and the manager always has time to speak to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline W (Daughter of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum visited Moors Park after breaking her hip in a fall and was resident for about eight weeks for rehabilitation. We found the home and her room very clean. The staff were exceptional, very caring, and most of all for my mum, very encouraging to get her moving and active again. The staff treated
her with respect and kindness. It was so lovely to see a very high level of activities for the residents. As visitors, we were always welcomed, and the staff were very friendly and always made time to have a chat. We were very sad to say goodbye when Mum returned home and certainly will look into Mum returning for respite care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Son of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I have been most impressed by the staffing levels and care provided. My mother was diagnosed with Dementia, and the staff worked constantly to engage her in conversation and activities. She recently passed away at Moors Park. We cannot thank the staff enough for their sensitive attention
during her last few days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Above all, our feelings of the team at Moors Park home are that they care. The management and staff treat residents with dignity and pay good attention to their feelings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H C (Power of Attorney of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Moors Park House to see my friend for two and a half years. Despite all the demands on them from many of the residents. I have always found the staff helpful, caring and friendly. My friend the resident agrees with this.
I have had no reasons for concern on any matters. Good management
= Good staff= Happy residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril P (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All we know is that mum seems to be very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had my father previously in 2 homes it was wonderful to find Moors Park House. Sadly my mother joined him 18 months later and is still residing there. I have found everyone at the home extremely helpful, friendly and caring especially when my father sadly passed away and the continued care of
my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Moors Park in December 2018 she has dementia. She has settled in well and seems happy and content the worry issues have gone. I put this down to the staff who are kind, considerate and professional but with a sense of humour. They treat residents as individuals. Regular checks are
undertaken on health and welfare. The accommodation is immaculate, the food good and varied. Visitors are encouraged. Moors Park was recommended to me and I would recommend it if asked.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H G (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care was taken to welcome my mother and help us make her room comfortable and familiar. She was encouraged to participate in the regular activities on offer.


There are personal care professionals eg hairdressrs, chiropodist etc and Mum was supported to make use of these.


Staff addressed her with

good humour and respect. She particularly enjoyed the Christmas party. We would like to have been kept better informed of Mum's physical/mental state.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F S (Husband of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care given by all staff far exceeded my expectation. Lovely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Respite Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standard was excellent.
I was treated with dignity.
The staff were caring.
Management made me feel welcomed.
The rooms are clean and bright.
The food is good.
Activities are excellent.
Safely/security is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.0 (7.960)

Overview of Review Score

The Review Score of 8.0 (7.960) out of 10 for Moors Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Moors Park House is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 23 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.395 Points relating to the number of positive Reviews for Moors Park House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 2 Positive Reviews ÷ 7.4 = 0.27

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Moors Park House

What types of Care is Moors Park House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moors Park House provide?

Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Moors Park House have?

There are 35 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Moors Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moors Park House to the centre of Teignmouth?

2.1 mile(s) as the crow flies, distance by road may be significantly further.