Moors Park House

Moors Park, Bishopsteignton, Teignmouth TQ14 9RH
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8.0 25 Reviews
  • Moors Park House, Teignmouth
Moors Park House has an excellent environment with ground floor rooms featuring access to the inner courtyard or garden, is equipped for the practice of modern care provision, while allowing residents to experience an active and interesting lifestyle.

A friendly team respect personal choice and make sure that visiting family and loved ones also feel welcome. A day care service is available and makes for a good social atmosphere.

The home has good community links, can welcome convalescence needs and also adults with dementia.

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Care Provided by Moors Park House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Short (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for Moors Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,330
    • Self-Funded Residential Dementia Care £1,000 – £1,330
    • RESPITE Self-Funded Residential Care £1,000 – £1,330
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,330

  • Fees dependent on room choice and care requirements
  • (these prices are only a guideline, please contact Moors Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Parking on site


Moors Park House Reviews (25)

Total of 25, showing 21-25
8.0

Moors Park House has a Review Score of 8.0 (7.960) out of 10, based on 2 reviews in the last 2 years. Over all time Moors Park House has 25 reviews.

Overall Experience

  • 17
  • 8
  • 0
  • 0
  • 0

Date Published

25
0
0
2
23

Review from Rita Mary Ann B (Daughter of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had a stroke last January and the medics were called immediately. Their quick action saved her life.
After she came back from hospital she was well cared for, from the manager to the cleaners, all came into her room and spoke, as they passed. When she became particular what she ate, the cook
managed to satisfy her.
After a short illness, she passed away very peacefully. We were there at the end and several carers were still very attentive.

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Review from Robin H (Nephew of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always known that my aunt gets excellent care. Her dementia greatly affects her moods but as far as I am aware she is always treated with respect.
The staff are excellent and always willing to spend time to talk to me about my aunt.

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Review from June P (Resident) assisted by family/friend published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt that people were against me at first. I think it was because I felt strange. I enjoyed the bingo sessions. I feel a lot of my problems were due to nerves. I suffer with my nerves. I would like to come back again if I needed respite because in the end I found the home friendly and homely. My son
was very impressed.

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Review from Barry S (Son of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most important of all, the staff were very caring and were able to offer good but appropriate advice to my family. My mother was a resident quest/patient, NOT just a unit. She was treated as an individual and nothing was too much trouble for the staff. The private rooms were spacious and warm. The catering
and cleanliness were to a very good standard. In their own way all the residents appeared happy.

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Review from John E (Son of Resident) published on 28 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following 18 months of care my siblings and I are completely satisfied with the standard of care and service provided to my mother. My mother is cared for 24 hours a day and her many needs are attended to promptly and with dignity. Knowing she is happy and attended to so well gives us all peace of mind
and as a family we are completely satisfied with all aspects of the services she is provided. We can visit anytime and find all things to be OK.

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Current Review Score: 8.0 (7.960)

Overview of Review Score

The Review Score of 8.0 (7.960) out of 10 for Moors Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Moors Park House is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 23 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.395 Points relating to the number of positive Reviews for Moors Park House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 2 Positive Reviews ÷ 7.4 = 0.27

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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