Fees are determined by the persons care needs and room choice
No current restrictions on visiting
Plenty of on site parking and it is all on the level
Puddavine Court has a Review Score of 8.1 (8.124) out of 10, based on 5 reviews in the last 2 years. Over all time Puddavine Court has 41 reviews.
Review from Helen W (Daughter of Resident) published on 11 August 2016
Submitted via Postal Card •
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The Review Score of 8.1 (8.124) out of 10 for Puddavine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.305 for Puddavine Court is calculated as follows: ( (38 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 59 Ratings = 4.305
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.819 Points relating to the number of positive Reviews for Puddavine Court is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 4 Positive Reviews ÷ 9 = 0.444
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
For the last 25 years I've been a Registered Care Manager, 14 of which, with the Devon Care Group. I have worked at 4 DCG homes, ranging from a small 24 bedded home a nursing home and now to one of the bigger homes with 45 beds. I have gained a lot of experience over this time and understand the importance of having a caring and strong team. I like to work with young carers to bring the future managers through so good care continues and to show how rewarding the job is. I've always been passionate about people being cared for in a way that brings out the best in them.
Job Title: Deputy Manager
Joined: 2022
I am currently returning to my role as Deputy Manager at Puddavine court, as I have been off on maternity leave since March 2024. I have been working as Deputy Manager at Puddavine for the last 2 years. I am 29 years young and have over 10 years of experience working within the residential care setting. I actually started my career as a carer within Devon Care Group all those years ago and I haven’t looked back since! I have always had a passion for caring and making a positive difference in people’s lives.
Job Title: Deputy Manager / Senior HCA
Joined: 2020
I have been a Senior carer for a few years now. I love running my shift to the best of my capabilities, but it is made all that much easier with the good team of carers we have. There are many aspects to our roles, but Palliative Care is something that I am passionate about and feel that it is a real privilege to care for someone at this time of their lives. It is lovely to be able to pass down knowledge gained along my way to the team that share this interest also. Away from work I am kept busy with my pets and family members, I like to relax with a good book or gardening weather permitting!