Silverleigh Care Home

Silver Street, Axminster EX13 5AF
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9.9 51 Reviews
  • Silverleigh Care Home, Axminster
Silverleigh Nursing Home, located in the heart of Axminster, offers compassionate care and support in a welcoming, homely environment. The home is made up of two buildings – Silverleigh and Cedars, with Cedars formerly operating as a hotel. The team at Silverleigh, many of whom have been with the home for several years, are trained to treat residents with dignity and respect, ensuring a comfortable and nurturing atmosphere.

The care home provides a wide variety of activities to suit the interests of residents, including organised outings. Nutritious meals are prepared to accommodate individual tastes and dietary requirements, ensuring that each resident’s needs are met. The lounge and dining area serve as the central hub of the home, where residents are encouraged to socialise and engage with one another.

Silverleigh fosters a family-oriented environment where friends and family are always welcome to visit and participate in the community. The home enjoys strong ties to the local community and has earned a great reputation for its warm, homely atmosphere. The dedicated and experienced staff work hard to create a caring environment that offers both comfort and a sense of belonging for all residents.

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Care Provided by Silverleigh Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Yanti Beament (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Silverleigh Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,750
    • RESPITE Self-Funded Nursing Dementia Care from £1,750
  • (these prices are only a guideline, please contact Silverleigh Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They welcome visitors, please get in touch with them directly to arrange a tour.


  • Parking

  • Limited parking on site but plenty of parking locally


Silverleigh Care Home Reviews (51)

Total of 51, showing 21-40
9.9

Silverleigh Care Home has a Review Score of 9.9 (9.897) out of 10, based on 14 reviews in the last 2 years. Over all time Silverleigh Care Home has 51 reviews.

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Date Published

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Review from William F (Husband of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife gas settled well. All the staff are most kind and considerate. The home is very professionally run while maintaining a loving, homely atmosphere. The meals appear excellent.
During Covid residents, safety has been rigidly protected.
Residents fees semm rather expensive but I cannot fault
the care.

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Review from D S (Wife of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to Silverleigh from hospital a month ago. I am delighted with all the care and attention he is receiving from all concerned with his welfare, everyone is so very kind and caring and my daughters and myself have been made very welcome, nothing you ask is too much trouble. I am more than
happy to have found such a lovely place for him.

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Review from Helen P (Friend of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend at Silverleigh Nursing Home for nearly two years. I cannot fault it, the staff and management are friendly and helpful. The cleanliness is outstanding my friend is being well looked after which is a comfort to me.

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Review from J M (Son of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To all the staff at Silverleigh Nursing Home, you are wonderful. The respect, cleanliness and efficiency that you show to everyone is beyond the call of duty. I'm so glad I picked out Silverleigh Nursing Home to care for my mother.

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Review from S V (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Silverleigh since November 2019. I cannot speak highly enough of the care dad receives. The staff are all incredibly empathetic towards the residents. I love how daily activities keep the residents stimulated. It is such an amazing home and I feel forever grateful that dad is here.
Dementia is a harrowing journey, but with staff like the Silverleigh crew it cushions the blow.

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Review from P H (Son of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Resident looks extremely well looked after.
Staff very helpful and pleasant.
Delighted my mum is a resident in this care home.

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Review from B T (Daughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Silverleigh for 18 months. He is treated with great care and dignity. The staff respond to all our needs in a very caring way as we all need to be part of this dreadful disease. It is not easy but we are all treated in a caring way. I have not given excellent to staff and management
as it covers a large employment base.

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Review from L G (Niece of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot believe the fantastic care my aunt has had since being a resident. She arrived in December 2016 not expected to live. She was hospitalised in January 2017 and it was touch and go. She went back to the home after a week and is now a happy healthy 96-year-old, 97 in September! She has a lovely
room, the home is always clean and welcoming, as are the staff. They are as concerned with us relatives as they are with their resident. Brilliant. A wonderful place for my aunt to spend her last years.

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Review from Nigel H (Stepson of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my dear Mother was only resident at Silverleigh for a very short period, it was a great relief to know she was in the care of a highly trained, efficient and proficient team, lead by the manager to whom I owe a huge debt of gratitude for attending to my mother's needs so swiftly.
My wife and
I visited Silverleigh the week prior to my mother's death and were highly impressed with the efficient manner in which were shown around by someone obviously very proud of what Silverleigh had to offer. 5 Star facilities without a doubt! The meeting with the manager at the conclusion of our tour confirmed in our minds the facility was being managed by someone whose heart was well placed. If ever we came to live in the area and were in need of the best care available it would be Silverleigh Nursing Home without question.

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Review from Rob L (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have given and are giving Dad excellent care. Thank you.

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Review from Paul B (Son of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A real home from home, nothing too much trouble. Very responsive staff with a great understanding of residents and relatives' needs. Very active activities team who achieve very much.

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Review from Cherrilyn D (Daughter of Resident) published on 2 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treat people as unique individuals with their own set of circumstances, an ethos which is entrenched and comes naturally to the caring, compassionate and joyful staff. The activity coordinators are exceptional people and must be ‘hand-picked’. Mum is always well turned out and clean thanks
to the marvellous housekeeping staff. Home cooked meals are laid out for sight and smell and choice, of which there is plenty. Staff are very astute at noticing if there is a change in my Mum’s condition and they act accordingly, keeping me updated where appropriate. I have great faith in their ability and I am learning to relax a little and leave her care in their capable hands. The superb management of the manager and her administration team are always thereabouts and they know the people and their visitors as well as the rest of the team do. I have no hesitation in recommending Silverleigh for their excellent care in all departments and for their support to myself and my Mum.

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Review from Derek H (Son of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities of Silverleigh are simply outstanding. Nothing is ever too much trouble. As a visitor, you are always made welcome. Drinks and cake are always made available.


I can not put into words the amazing care my mother gets in this care home.


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Review from Bridget B (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff and happy smiley faces.
My mum is always clean and dressed with such care. Food is fabulous and to a high standard. Very clean, well-kept home.

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Review from Ann P (Cousin of Resident) published on 26 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have, over a number of years, seen a number of care homes as my own mother suffered from Alzheimer's.
I have now spent a few hours with one of your patients and would like to thank you all for the wonderful care you are giving him. What a wonderful place you run. I wish I had been able to find somewhere
for my mother like this. I was so impressed I will certainly be talking to people in my area about you I only wish you were in this area the north west of England.


Thank you, you are brilliant and thanks to your staff.


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Review from A G (Wife of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family have been pleased with the way the staff at Silverleigh Nursing Home manage my husband's complex needs. He needs nursing care and because of his dementia, is unable to express himself most of the time. We are very relieved to feel that he is being well cared for by competent, experienced
and kind people.

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Review from Robin H (Husband of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my wife on a regular basis, usually at lunch time, (12noon - 2pm). The care and attention given to all residents in my humble opinion is second to none. All the carers and general assistants are most helpful in aiding people who, in the most part, are totally reliant on their assistance in their
everyday needs. I am eternally grateful to know my wife is warm, safe and content in Silverleigh Care Home.

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Review from Elisabeth G (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear dad recently moved to Silverleigh Care Home, I cannot praise the staff enough, he's settled very well. Everyone has a smile while carrying out their duties with great care and compassion. Even though it's a large building, it feels very homely, a great deal of thought has gone into the décor,
and it's spotlessly clean.


I am made to feel very welcome when visiting dad, he is even socialising with the residents -
something he's never felt able to do before. I can now relax knowing he's well cared for and happy!
Thank you everyone.


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Review from Frances M (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are impressed with the high standards of personal care that residents receive. The individual approach and understanding of my father is particularly evident. He is happy, settled and enjoying the company, support and entertainment given within a safe but joyful environment.
the facilities
are great and well used, the staff are greatly motivated and very caring whilst being professional and efficient.
The catering is marvellous and the place well maintained and clean.
All very much appreciated and gives us peace of mind.

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Review from M G (Son of Resident) published on 24 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Silverleigh for nearly two years. The staff are friendly, helpful and caring. There is no shortage of carers and the home has a lovely peaceful atmosphere. I have been very satisfied with the standard of care.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Silverleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Silverleigh Care Home is calculated as follows: ( (149 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverleigh Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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