Somerforde

2/3 Forde Park, Newton Abbot TQ12 1DE
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9.9 27 Reviews
  • Somerforde, Newton Abbot
Somerforde is a care home for elderly people, specialising in loving care, and is situated opposite Forde Park. It is a detached period home within easy walking distance of the local amenities.

The Home cares for elderly people, providing a level of care which is tailored to each individual’s need. Somerforde isn't a nursing home, but they do have full support services from local GPs and District nurses. As well as residential care, the setting offers day care or mealtime packages.

Friendly and experienced staff aim to be proactive and work with all new and existing guidance to improve care for residents.

Residents are given choice and independence as well as stimulating activities.

At Somerforde, care plans are a personalised tool used to look after residents by offering the opportunity to plan daily routines and enable residents to specify particular choices, whether of dietary preferences or daily routine wishes.

Every effort will be made to accommodate reasonable lifestyle wishes.

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Care Provided by Somerforde

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Somerforde Ltd
  • Person in charge
  • Emma Downes (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Somerforde

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200

  • We pride ourselves on basing our care fee's on the individual needs of the resident as we provide personal centered care and understand that every person is different. as are there care needs.
  • (these prices are only a guideline, please contact Somerforde to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home is now completely open to all visitors.


  • Parking

  • Parking on the road, around the park or on either driveway.


Somerforde Reviews (27)

Total of 27, showing 1-20
9.9

Somerforde has a Review Score of 9.9 (9.921) out of 10, based on 10 reviews in the last 2 years. Over all time Somerforde has 27 reviews.

Overall Experience

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Review from R D (Son of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In every way, Somerforde excels and I can't say enough to thank each member of staff in the Somerforde team for all their extraordinary levels of care for my Father.

Reply from Emma Downes, Manager at Somerforde

Thank you, with much thanks to you and your family, of course, this will be passed on to our fantastic staff.


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Review from Jane Lily C (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives excellent care at Somerforde from all the staff. Nothing is too much trouble, which has helped Mum settle in well. It's an anxious time when a loved one goes into care, but I've been brilliantly supported through the whole process. I would highly recommend Somerforde if you are looking
for a care home that is gorgeous, friendly and with a family feel.

Reply from Emma Downes, Manager at Somerforde

Such a lovely review thank you, we will pass this onto staff.


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Review from W G (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so caring making the home feel like a welcoming place to be.
My mum is getting to the stage in her life that she can hardly do anything for herself, but nothing seems to much bother for the lovely young people that look after her.
The home is spotless and well-maintained.
Mum always
says that the food is very good.

Reply from Emma Downes, Manager at Somerforde

Thank you so much for this lovely review we will pass this onto staff.


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Review from S B (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Somerford over 5 years now and is very happy. From management and all the staff who treat all residents with dignity and respect. They do so many activities with the residents and the food looks amazing. All rooms are clean and well kept the garden is beautiful. I would recommend
Somerford to everyone and I will take this opportunity to thank all the staff, managment and owner for a wonderful, safe and well-run home for all our loved ones.

Reply from Emma Downes, Manager at Somerforde

Thank you, as always we will pass this on to our amazing staff. Thank you.


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Review from Julie G (Daughter-in-law of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Somerforde eighteen months ago due to a severe stroke that took away her independence. Having had to deal with the upset this caused, both for us and Mum, we were unsure of what we faced in the long term care and future needs.
We soon became very aware that the home was not only
in a very pleasant location, but was well managed, maintained and the staff were personable. It took a little time for her to settle in, but she soon was singing the praises of staff, food and tasks that were done on her behalf. We too were treated like family and were updated with medical needs/requirements for her as we don’t live locally.
Sadly, my mum passed away recently and had to be hospitalised, but Somerforde were very supportive in her final days with any help required. We wouldn’t hesitate to recommend Somerforde as a family run care home, with the emphasis of family environment and the residents feel like family.

Reply from Emma Downes, Manager at Somerforde

Thank you, Mum and both of you will be greatly missed. Thank you for such a lovely review, this will be passed on to the staff and owners.


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Review from Leanna B (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Somerforde. My father has been a resident now for about 4 years and the level of care is outstanding. One thing that sets this home aside from others, is the amount of staff on duty at any one time. There are care workers and nurses buzzing around the place all of the
time and they show such kindness, patience and care towards the residents. Lots of time is spent with each person and nothing is too much trouble.
The building is spotlessly clean with amazing facilities and the bedrooms are all freshly decorated with lots of lovely soft furnishings. Nearly every room has a lovely view and at the front, it overlooks Forde Park which is so pretty.
It's extremely clear that the owner/managers have really high standards and every day in the afternoon, they have a different activity to keep them occupied. I would highly recommend Somerforde if you want peace of mind in knowing that your loved one is being so well looked after. I cannot fault them.

Reply from jonathan lobb, Owner at Somerforde

It was so lovely to read your review.
We do passionately care about what we do at Somerforde and always strive to make it a fabulous home. Your comments mean so much to us all Somerforde thank you so much.


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Review from Sally S (Daughter of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful residential home. My mum could not be happier here. All the staff are totally committed to looking after her and making sure she has the very best care in all aspects of her day to day living. The home is very well maintained and absolutely spotless. The gardens are beautiful and
my mum loves sitting in her chair, looking out of her bedroom window to admire the garden any time of the year. She also enjoys her food so much and all the little treats the staff provide as a nice surprise. I can not think of anywhere that would look after my mum as well as the lovely, caring, always smiling staff at Somerforde and me and my family are very grateful that she is living in such a lovely home.

Reply from Emma Downes, Manager at Somerforde

Thank you, I will pass this to all our staff and owners.


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Review from Cynthia S (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very clean and comfortable home with pleasant staff, always welcomed into the home. My mum's room has all the facilities that are required. Plenty of activities to keep the residents stimulated. Given the care and excellent staff, I have no hesitation in recommending the home to anyone.

Reply from Emma Downes, Manager at Somerforde

Thank you so much for the review, I will pass your comments onto staff they will be pleased.


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Review from Tim A (Son of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Somerforde with my wife to see my mother on a fairly regular basis and every time I visit the staff are cheerful, helpful and remarkably upbeat.
My mother can be very, very difficult; I am under no illusions about this and am greatly appreciative of the continuing care and professionalism provided
by all the staff in what I am sure on many occasions are the most trying of circumstances. I feel confident that everything that can be done is being done to ensure her comfort and safety, she is also independently assessed from a health perspective on a regular basis. I would add that my brother's wife is a career nurse and she has also been hugely impressed by the home on the occasions she has accompanied my brother to see our mother.
A huge thank you to all those associated with Somerforde Care Home.

Reply from Emma Downes, Manager at Somerforde

Thank you Tim, I will pass this on to the staff and owners, we are very proud of these reviews.


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Review from S E (Goddaughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at all levels are committed, respectful and hardworking, and have made the last (sometimes very difficult) years of my godmother's life as smooth and safe as they possibly could. Everyone always has a smile and, as we live a distance away, they have kept us very well informed when we have
been unable to visit. Somerforde itself is a spotlessly clean and very well-cared-for building, and the residents are obviously extremely well looked after and treated as members of the Somerforde family. Having spoken to friends with relatives in other settings, I have no doubt that we were very fortunate to have found such a lovely home.

Reply from Emma Downes, Manager at Somerforde

With much love, and thank you for this, the staff and owners will be proud to read this.


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Review from Karen H (Daughter of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the loving, caring environment that exists at Somerforde and could not have chosen a better care home for Mum to of moved into back in June 2020. Despite Mums rapidly progressing dementia, she is happy, safe, supported and so well cared for by all the fabulous Somerforde team. As a family,
we could not ask for more.

Reply from Abbie Williams, Compliance Manager at Somerforde

Thank you, Karen, for a lovely review and such kind words. I will pass on your review to our team here at Somerforde, as reviews like this really do mean the world to them.


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Review from Rachel W (Daughter of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has now been at Somerforde for just over 12-months. She entered Somerforde only a few months after the Covid-19 pandemic struck, and it was a very difficult time for us all. The staff at Somerforde are warm, welcoming and always very professional, and Mum has settled very well. It is a comfort
to us as a family knowing she is safe and well looked after. There are always plenty of activities for residents to enjoy, and the monthly newsletter is a lovely way for families to keep up to date with everything their loved one is doing.

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Review from Rose W (Daughter of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Somerforde have always treated Dad with respect, great kindness and lots of humour; during the past 5 months of the pandemic, they have exceeded all expectations, living in for long periods at a time, showing great dedication to the residents. The care and attention Dad receives is reflected
in his improved mobility and mental agility. He is very happy at Somerforde, always praising the staff, and has a lovely room which is ideally positioned for him. Everyone at Somerforde is always very welcoming and friendly, and they seem to take great pride in the service they provide. I am very happy that Dad is in such a nice, safe home surrounded by people who do care.

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Review from Penny S (Daughter-in-law of Resident) published on 19 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we sought help from Somerforde over 2 years ago, our family has been surrounded by care and support. Nothing has ever been too much trouble and every care has been taken. Communication has been good, even though we live some distance away. In the past few days, we have been overwhelmed
by the way the staff have treated us all with dignity and respect but also with loving care. Everyone has gone way above and beyond our expectations and we are so grateful.

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Review from Dave W (Son of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Level of care experienced, quality of food and general cleanliness have been very good and happy to recommend Somerforde.

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Review from L B (Daughter of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The review was very informative on all the news development and more staff.
On things that are going on each month to keep resident entertained.
The food is good, rooms clean and tidied. Friendly staff, help where they can or management called. Safety and security things in place which will be better.

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Review from Nigel W (Son of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Somerforde residential home puts the care of the residents at the heart of everything it does. It is not a corporate venture but is owned by someone who has themselves seen the poorer side of the care industry and who wants to provide better than that for the residents of Somerforde. This philosophy
is shared by the manager of the home who is extremely approachable and plays an active role in the day to day running of the home. All is inevitably not perfect and there are some aspects that could be improved but these are minor and peripheral to the direct care and welfare of my mother.

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Review from J M (Daughter of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Now, mum has been at Somerforde for 7 years. She always seems very happy. In that time we have seen a few changes. At the moment there are a lot of changes for the better. Somerforde is now greatly improved on all aspects as well as the modernisation and redecoration of the home. Very welcoming and
lovely caring staff and management.

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Review from Philip W (Son of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Somerforde is a reasonable care home that seems to care for its residents in the best way. Communication sometimes is not easy to achieve but the manager and team seek to do the best they can. My mum's room needs some updating and maintenance which seems to take a while to get done, but generally, the
home is satisfactory.

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Review from Carolyn N (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very good. My father is treated with care and respect. His health needs are met with dignity and as he is getting more illnesses, nothing is left to chance. He has had his medical needs addressed as soon as there is a problem.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Somerforde is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Somerforde is calculated as follows: ( (105 Excellents x 5) + (9 Goods x 4) ) ÷ 114 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Somerforde is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Somerforde

What types of Care is Somerforde registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Somerforde provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Somerforde have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Somerforde?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Somerforde to the centre of Newton Abbot?

0.7 mile(s) as the crow flies, distance by road may be significantly further.