Somerforde

2/3 Forde Park, Newton Abbot TQ12 1DE
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9.9 27 Reviews
  • Somerforde, Newton Abbot
Somerforde is a care home for elderly people, specialising in loving care, and is situated opposite Forde Park. It is a detached period home within easy walking distance of the local amenities.

The Home cares for elderly people, providing a level of care which is tailored to each individual’s need. Somerforde isn't a nursing home, but they do have full support services from local GPs and District nurses. As well as residential care, the setting offers day care or mealtime packages.

Friendly and experienced staff aim to be proactive and work with all new and existing guidance to improve care for residents.

Residents are given choice and independence as well as stimulating activities.

At Somerforde, care plans are a personalised tool used to look after residents by offering the opportunity to plan daily routines and enable residents to specify particular choices, whether of dietary preferences or daily routine wishes.

Every effort will be made to accommodate reasonable lifestyle wishes.

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Care Provided by Somerforde

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Somerforde Ltd
  • Person in charge
  • Emma Downes (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Somerforde

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200

  • We pride ourselves on basing our care fee's on the individual needs of the resident as we provide personal centered care and understand that every person is different. as are there care needs.
  • (these prices are only a guideline, please contact Somerforde to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home is now completely open to all visitors.


  • Parking

  • Parking on the road, around the park or on either driveway.


Somerforde Reviews (27)

Total of 27, showing 21-27
9.9

Somerforde has a Review Score of 9.9 (9.921) out of 10, based on 10 reviews in the last 2 years. Over all time Somerforde has 27 reviews.

Overall Experience

  • 17
  • 10
  • 0
  • 0
  • 0

Date Published

27
1
4
10
17

Review from E J (Daughter of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thrilled that we found this place for Mum. It stands head and shoulders above many I have seen. The staff are welcoming and caring and the management dedicated, open and approachable. Well maintained and nicely furnished, the home has the ambience of a boutique hotel. Parkland views are a bonus.
Had Mum visited Somerforde earlier, she might not have struggled to stay in her own home for as long as she did.

Reply from Darryl Gumbrill, Manager at Somerforde

Many Thanks for your kind review. As a team, we benefit immensely from feedback to improve our service.


All comments will be fed back to the team.


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Review from Carol R (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to this residential home just as the new owner was about to purchase the home (this was 2 years ago). Upon my visit now this place has had a major turnaround for the better. Starting with the owner, he has invested a lot of time and money. The staff are very professional. I have found the manager
very helpful and really care about the residents. They are all so obliging and I am happy that my mother is there.

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Review from K W (Son of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly welcoming care home. Lovely staff who are very helpful. Management and staff really after the residents and care sure they are happy.
Atmosphere is homely and a pleasure to visit at any times.

Reply from Darryl Manning, Home Manager at Somerforde

Thank you for your kind words.


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Review from M S (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother was welcomed into the home we felt she was genuinely being cared for and her needs were being addressed.

Reply from Darryl Manning, Home Manager at Somerforde

Thank you for your kind review.


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Review from Peter S (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than happy with the care and help our mum has received and we have seen a great improvement in her overall well-being.

Reply from Darryl Manning, Home Manager at Somerforde

Thank you for your response, its greatly received and will be feedback to the Somerforde team.


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Review from J C (Sister-in-law of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with very pleasant staff. My brother-in-law came on in leaps and bounds after breaking a hip. He was very well looked after and loved his stay in Somerforde and I think he was sorry to go home. Excellent care across the board. Thank you to all concerned.


I did appreciate your kindness

and dedication in getting him up and walking. At one point it seemed impossible for him to do anything, but you managed it. Thank you again.

Reply from Darryl, Home Manager at Somerforde

Thank you so much for your feedback, it was our pleasure. This feedback will be given to the staff.


Stay in touch.


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Review from William M (Son of Resident) published on 18 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited this care home some four times a week, over the past six years, to visit my 102-year-old mum I feel that I know what goes on in this establishment.
Without any doubt, the care and compassion shown by the staff, to me and my mother is second to none. Her meals have been consistently
to a high standard, and her room is kept clean and tidy whenever I have visited.
Sadly, my mum is no longer able to engage in the afternoon activities, which she enjoyed when she could. Her lovely room which looks out over the beautiful Ford Park is now her garden. I have no hesitation in recommending Somerforde should you need or know someone who needs to be looked after.
Thank you to you all.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Somerforde is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Somerforde is calculated as follows: ( (105 Excellents x 5) + (9 Goods x 4) ) ÷ 114 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Somerforde is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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