Dove Lodge

79/81 Salterton Road, Exmouth EX8 2EW
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9.2 5 Reviews
  • Dove Lodge, Exmouth
Dove Lodge Care Home is an aesthetically linked pair of villas located in the seaside town of Exmouth, featuring a spacious garden and plenty of parking space.

Each room is equipped with private en-suite facilities, telephone and television points, and an advanced 24-hour staff call system.

Drawing on three decades of expertise, the Dove Loge team delivers professional, personalised elderly care services with individualised Care Plans. The home welcomes residents for various durations, including extended stays, brief periods, recovery and respite.

Care Provided by Dove Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Angela Tunstall (Owner/Managers)
  • Admission Criteria
    • Please contact home for further details
    • Ages 60+
  • Room Information
    • Single Rooms (31)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Dove Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,351 – £1,393
    • RESPITE Self-Funded Residential Care £1,421 – £1,463
  • (these prices are only a guideline, please contact Dove Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No restrictions


  • Parking
  • Large on-site car parking available


9.2

Dove Lodge has a Review Score of 9.2 (9.238) out of 10, based on 5 reviews in the last 2 years. Over all time Dove Lodge has 5 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well cared for. The staff are so caring and treat residents as though they were members of their own family. Laundry, food and cleaning also to an excellent standard. Activities and socials organised regularly. Would definitely recommend.

Reply from Lacie Stembridge, Marketing Administrator at Dove Lodge

Thank you so much for taking the time to leave such a kind review. We are pleased to hear that your mum has been very well cared for and that you would recommend the home to others. We will pass on your lovely words to the team. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

The staff were very caring and so kind to the resident and were considerate and committed to their needs. Also, the staff were very kind and helpful when dealing with myself both in person and on the phone.
The home was a very friendly place to live for the residents, and I really appreciated all the
care that they received.
It was a lovely, well-managed home with wonderful staff.

Reply from Lacie Stembridge, Marketing Administrator at Dove Lodge

Thank you very much for your kind review. We are happy to get the feedback that the staff have been very caring and kind to the residents and that they are helpful when speaking with you. We do strive for the home to be a friendly place to live and we are thankful for your feedback to know that we are achieving this. I will pass this on to the team. Thank you again for taking the time to write this review.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Summerleaze for 11 years. During that time the home has adapted to and more than accommodated her changing needs, which are many. It was her birthday when I visited and although I hadn't reminded anyone they all knew and had given her a 'special' day which she evidently
loved, in her limited capacity. I live some distance away and couldn't be more assured that she is well looked after. It is an extremely well-managed and personal establishment.

Reply from Lacie Stembridge, Marketing Administrator at Dove Lodge

Thank you very much for taking the time to leave such a lovely review. We are so pleased to read that you are assured that your mother is well looked after and the home has adapted to accommodated her needs. We are also happy to know that your mother enjoyed her birthday. I will pass on your kind words to the team. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Dad came to Summerleaze for respite initially and they have made what could have been a very distressing situation extremely easy and immediately put our minds and ease knowing that our Dad is being well looked after. This is a wonderful home with a 'home from home' settling. With warm, attentive, and
caring staff. Lots of opportunities to socialise and do activities as well as relaxing spaces. Dad's room is lovely, spacious and well-equipped. But would benefit from an extra chair for me!

Reply from Lacie Stembridge, Marketing Administrator at Dove Lodge

Thank you so much for taking the time to write this lovely review! We are very happy to hear that you feel at ease knowing your dad is being looked after by our team at Summerleaze. Our aim is for the residents to be as comfortable as possible, so we are glad to hear it feels like a 'home from home' and that you are happy with your dad's room. I will pass on your lovely words to the team. I have also passed on your feedback regarding an extra chair for you, and the team said they will happily organise this. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been with you for 18 months and we can honestly say what a difference there is in her. If she wasn't here I think it would be a different story. Your team are always so helpful and caring, nothing is too much trouble for my Mum's needs. Every day she is up dressed and socialising with residents
and staff. This is having an amazing management and team here and their perseverance with Mum. We also think having a great manager who has been here for years knows the families and what her residents' needs are, which is a great asset here. The team are always available and approachable too. We love the fact we are always welcome anytime. Recently Mum has been asking to move rooms nearer the lounge as she liked it there and as promised when a room became available she was given the opportunity to have it. After then a dilemma on Mum's behalf the team made sure she was 100% to move into it as to them her happiness was important. We would 100% recommend coming here as we have peace of mind Mum is always cared for.

Reply from Lacie Stembridge, Marketing Administrator at Dove Lodge

Thank you for your lovely review! We are so happy that the team has made such a positive impact on your mum and you have peace of mind that your mum is always cared for. We will pass on your kind words to the team. It is also lovely to hear that you would recommend the home to others. Thank you again for your time and for leaving this review.


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Current Review Score: 9.2 (9.238)

Overview of Review Score

The Review Score of 9.2 (9.238) out of 10 for Dove Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Dove Lodge is calculated as follows: ( (56 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.306 Points relating to the number of positive Reviews for Dove Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 5 Positive Reviews ÷ 6.2 = 0.806

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 1 hour ago

Please contact the home for more information


Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Dove Lodge

What types of Care is Dove Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dove Lodge provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Dove Lodge have?

There are 31 Single Rooms.

What are the Facilities & Services at Dove Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dove Lodge to the centre of Exmouth?

0.9 mile(s) as the crow flies, distance by road may be significantly further.