Care fees can vary depending on care needs as well as size and specification of room. Viewings are welcome where care fees can be discussed in person.
Visitors welcome at all times especially monthly Open Lunch and regular events.
Parking on site
Westlands Care Home has a Review Score of 9.6 (9.641) out of 10, based on 14 reviews in the last 2 years. Over all time Westlands Care Home has 31 reviews.
Review from Katrina G (Granddaughter of Resident) published on 4 October 2021
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Review from Sue M (Daughter of Resident) published on 14 April 2021
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Review from Peter B (Son of Resident) published on 12 April 2021
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Review from Carol B (Daughter of Resident) published on 1 April 2021
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Review from Kate H (Regular Volunteer) published on 2 December 2020
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Review from Robert K (Son of Resident) published on 30 November 2020
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Review from Rosemary D (Daughter of Resident) published on 30 November 2020
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Review from Dawn W (Daughter of Resident) published on 26 November 2020
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Review from David F (Son of Resident) published on 26 November 2020
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Review from Alan W (Son of Resident) published on 9 November 2020
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Review from Michael H (Son of Resident) published on 7 November 2016
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I would like to say a big thank you to all the Staff at Westlands for the wonderful care they gave Mum during her stay there. This is an excellent Home, where each resident is treated as an individual and where
Michael H
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The Review Score of 9.6 (9.641) out of 10 for Westlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.641 for Westlands Care Home is calculated as follows: ( (140 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 167 Ratings = 4.641
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Westlands Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Aug 2019
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Job Title: Manager
Joined: 2020
Alison Govier joined Westlands as Manager in June 2020 bringing with her 15 years experience in care including 6 years in a hospital setting and 9 years in two very successful care homes in the region. Alison's qualifications include Level 4 Diploma in Health and Social Care, Level 3 Diploma in Clinical Healthcare as well as being a fully trained Phlebotomist.
Job Title: Owner
Joined: 2017
The Westlands owner Nigel Mallinson, is very involved in the day to day running of home. Together with the Manager Alison Govier, they make a strong management team who enjoy good relationships with residents, their families and friends.