Sunnymeade Quality Care

323 Tavistock Road, Derriford, Plymouth PL6 8AE
Submit a Review
9.3 16 Reviews
  • Sunnymeade Quality Care, Plymouth

Care Provided by Sunnymeade Quality Care

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Sunnymeade quality care LTD
  • Person in charge
  • Lindsey Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Sunnymeade Quality Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,125 – £1,300
    • Self-Funded Residential Dementia Care £1,125 – £1,300
    • RESPITE Self-Funded Residential Care £1,125 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,125 – £1,300
  • (these prices are only a guideline, please contact Sunnymeade Quality Care to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Sunnymeade Quality Care Reviews (16)

9.3

Sunnymeade Quality Care has a Review Score of 9.3 (9.263) out of 10, based on 8 reviews in the last 2 years. Over all time Sunnymeade Quality Care has 16 reviews.

Overall Experience

  • 12
  • 4
  • 0
  • 0
  • 0

Date Published

16
0
7
8
8
Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home, second to none.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my wife who is a resident at Sunnymeade since September 2023. During that time I have had personal contact with all the carers, housekeepers and senior staff. During that time I have never had any doubts about the quality of care and kindness to the residents from all the staff.
Nothing ever seems to be too much trouble, if a resident asks for any tea, coffee, sandwiches or cake etc they provide it promptly with good humour. The premises are always kept clean and tidy, although recent upgrading of the fire alarms, CCTV and personal alarm systems has led to challenges, this work has now been completed and everything is now in good decorative order again. The common areas and residents' rooms are all well-decorated, furnished and comfortable. The residents receive excellent personal care and are always well-dressed, clean and tidy and well-looked after. A strict medication regime exists as does special diets required by residents. I visit the home on a daily basis and would have no hesitation in recommending to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sunnymeade Quality Care Home are second to none. They all work so hard and always show my mum such kindness and compassion. I always notice that the staff always take the time when they come into Mum's room to have a few words with her and even go as far as to give my mum a hug once in
a while. Her room and bathroom are always kept very clean, and the lady who cleans Mum's room always stops and talks to my mum, even though she is extremely busy on most days. I cannot praise the staff enough for their care and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I have found that Mum has really good care at Sunnymeade.
The staff are always friendly and caring.
I feel comfortable asking them about nursing care and her needs.
Nothing is too much trouble for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly home, the staff always go above and beyond to make our dad comfortable and feel at home, they always make sure he is clean and tidy and happy. There is always someone around to answer any questions we may have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the care home for 6 months. During this time he has had several chest infections and the staff acted quickly to contact the doctor to get medication. My husband has lost a lot of weight and staff have organised extra food supplements and have given extra encouragement including
extra treats and he has gained back some weight. At times he will not let staff wash or shave him and the staff are patient and try again later.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Sunnymeade often provides enjoyable parties for the residents during festive periods/significant calendar events, tailoring activities to the interests of the residents. The home has a more 'cozy' feel than many homes which particularly suits my dad e.g. carpeted floors and human-scale rooms. The staff
are very friendly and seem happy, which is reassuring. Generally, has a more home-from-home atmosphere. Well managed and staff are always approachable, some go above and beyond with acts of kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and friendliness.
Staff are caring and happy.
Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Mum only recently moved into Sunnymease and didn't find the move out of her own home easy. However, everyone at Sunnymeade did all they could to help her settle. As a family, we all feel very pressured that Mum is now being very well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This care home has been exemplary in its care of my mother.
We are happy knowing that she is being looked after by an amazing team.
Love this care home and its staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have always felt very welcome when coming to visit Mum. Mum has lived here for five years now, and we wouldn't dream of moving her. Staff have come and gone over the years, but it always remains the homely, safe, caring environment that is good for Mum and give us the reassurance we need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Sunnymeade for three months after being discharged from the hospital. It was in very difficult time for him as he should have been discharged home, but no care package was available. Due to Covid, he had to isolate in his room for two weeks, and no visitors were permitted. Despite this,
the staff kept him in good spirits and were always happy to run the mobile phone up to his room so we could chat every day. My dad frequently commented on the quality of the food, and he quickly gained some much-needed weight. As my dad got stronger and restrictions reduced, I was able to take him out for a few hours. I experienced first hand the lovely atmosphere at the home for myself. Nothing was too much trouble, and the care given to my dad and the support given to me was outstanding. My dad was lucky to be a resident here and has fond memories of Sunntmeade. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All I can say is having spent 2-months in there, I have nothing but praise for all the wonderful staff, for the love, care and attention I received. Every member of staff deserves nothing but the highest praise. The home is very clean, it’s a credit to the care system. The gardens are well maintained
and beautiful as my granddaughter put it. Many thanks to everyone at Sunnymeade.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic home where everyone is so well looked after.
Excellent communication, food home-cooked and on-site.
All the staff are super friendly.
Gardens are lovely, and well looked after; so is the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Sunnymeade Quality Care for the excellent care provided to my late mother-in-law over the last five years. From day one you made her feel at home and a member of the family called Sunnymeade. Her birth home was Oxford but whilst on a visit to us in Chard, she broke
her leg and due to some complications ended up in Sunnymeade. As it turned out was a lucky break, she soon warmed to the staff and soon regarded Sunnymeade to be her home from home, and on many occasion said she has never been happier.
The day to day care has been excellent much better than we'd hoped for, the staff shows so much love and compassion you would think they are looking after members of their own family.
When it came to end of life care they showed professionalism, along with incredible tenderness and respect which was tremendously helpful to the family. Lastly, I can't thank them enough for all they did for mum and us the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Sunnymeade Quality Care from November 2011 until she passed away in December 2016. During her stay, she was treated with great dignity all the staff were wonderful.
She always had plenty of choice for meals and enjoyed what she ate. She went on day trips which she enjoyed very much.
There was always plenty of staff to make sure she was safe. They were wonderful to my mum and at times she could be difficult but that was never a problem. I really would recommend Sunnymeade to anyone. When my mum was on end of care one member of staff went beyond the call of duty and after doing a whole day shift came back to stay with her and my family all night until she passed on the Friday morning 16th of December. If that's not dedication I don't know what is. All the care staff loved my mum, many were in tears and came to say goodbye.
Don't listen to any negative comments that are posted, nobody is perfect but I can promise you Sunnymeade are the exception. Many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.263)

Overview of Review Score

The Review Score of 9.3 (9.263) out of 10 for Sunnymeade Quality Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.463 for Sunnymeade Quality Care is calculated as follows: ( (54 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 95 Ratings = 4.463

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Sunnymeade Quality Care is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Apr 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Sunnymeade Quality Care

What types of Care is Sunnymeade Quality Care registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sunnymeade Quality Care provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sunnymeade Quality Care have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Sunnymeade Quality Care?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sunnymeade Quality Care to the centre of Plymouth?

3.8 mile(s) as the crow flies, distance by road may be significantly further.