What types of Care is The Old School House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old School House provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Old School House have?

There are 32 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Old School House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Old School House to the centre of Plymouth?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

The Old School House care home, 38 Merafield Road, Plympton, Plymouth, Devon PL7 1TL

Review from Y B (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience

I have nothing but praise for The Old School House. It's staff are efficient, respectful and friendly to visitors and residents alike.
Perhaps, though, the best recommendation for the home has come from my mother, herself. One day as I was leaving her after a visit, she told me (completely unsolicited),

'you mustn't worry about me being here. I'm very well looked after and the food is very good, too'.

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Review from B J (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience

The Old School House is clean and well run by the Manager and Deputy Manager.
The staff are very polite, supportive and friendly, the food is also very good and clients are given a choice. The care home also do activities for the residents to help them, I would not hesitate to recommend The Old School

House.

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Review from Elaine B (Wife of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience

I moved my husband to The Old School House in June 2022 after he had been in care for eighteen months. He settled immediately and is very happy. His multiple needs are catered for sympathetically and he is looking much better than when he arrived. The care team are attentive and his medication has been

reduced so his appetite has returned. I have every confidence in the care team and management.

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Review from Duncan M (Son of Resident) published on 23 September 2021
Submitted via Website • Report

Overall Experience

Throughout the pandemic, the manager and her team at The Old School House have done really well. The care that Dad has received has remained first class and the fact that he has gained some weight is testimony to the quality of the care and the food. The staff are always pleasant, polite and cheerful

which has really helped in these difficult times. Now that visits are possible again, the safety measures in place give a sense of security and reassurance. The manager and her team have maintained superb professional standards whilst remaining friendly and helpful. To have done this in such demanding circumstances must have been exhausting both physically and emotionally. I would like to thank them all for keeping The Old School House covid free, an outstanding effort!

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Review from Jean P (Daughter of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience

My mum and stepdad have been resident in this care home for the last 3-weeks, during which time they have settled and been so well looked after. This is a great relief to the family, and we are finding all the care staff, including the manager, to be extremely kind, compassionate and helpful. It is

also lovely that we are able to visit behind a glass screen, ensuring that everyone is kept safe. Nothing is too much trouble for any of the staff, and we would be more than happy to recommend this home!

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Review from Phil A (Son of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience

Mum and Dad went into The Old School House 3-weeks ago because Mum has Alzheimer's and Dad has severe movement difficulties along with other medical conditions. They were initially reluctant to leave their home and enter the care home, which is understandable, but all of the staff from the manager down

have been wonderful. Whilst the family cannot enter the home because of Covid, they have set up a system where families can see and speak to relatives from behind a glass screen. This is reassuring for us all, and we can see how much more happy and relaxed they are now. It is great to see how the staff interact with our parents and treat them as friends rather than patients. I would recommend this home to anyone who has care needs.

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Review from Vanessa S (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience

The staff have been wonderful in taking care of my mother and making sure she is happy. Keeping in contact, especially when myself, my sister, and our families have been unable to visit ourselves. Thank you.

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Review from Jeannie M (Sister of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience

Just wanted to say that I am so grateful for the activities co-ordinator at this care home. I feel that my sister is in good, safe, compassionate hands and that is such a gift to all of her family. As visiting is impossible due to lockdown it is a relief that none of us has to worry about her.

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Review from Mark G (Son-in-law of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience

My mother-in-law moved to this facility early October from her former residential home - I am astounded that in such a short period of time, the change both physically and mentally (despite dementia) in her! She is regaining her mobility given the freedom to move around her new home - she is much more

relaxed and happier in herself and is now actively joining in with activities, changes in her sleep pattern are emerging and she is now awake more during the day and sleeping longer periods through the night!! I can’t thank the home manager and her team enough for the change they have made to Mum's life, long may it continue!
It is such a joy to visit and see her smiling and being positive, she even laughed at my being outside in the rain.

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Review from J O'C (Partner of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience

Since my first contact with The Old School House and my partner taking up residence, I have found that the manager and her staff have been very helpful and willing to go out of their way to be of any assistance what so ever. The manager has been very good in keeping me informed of everything in connection

with my partner. All the staff are always at hand too and very helpful. Wonderful service.

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Review from William M (Husband of Resident) published on 26 June 2020
Submitted via Postal Card • Report

Overall Experience

Your service to my wife was caring with love and friendliness. Although she has now passed she was happy and took it as her home. I miss visiting and consider all of you as friends.
The way she was clean, comfortable and relaxed speaks volumes to your staff. When we were allowed to visit her a few

days before she died when she recognised and spoke to myself and my daughter was kind and friendly. Thanks to you all.

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Review from Shirley M (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience

My mother moved to The Old School House in January 2020 after a fall in her own home. She had lived alone for 8 years. At the time she was deeply mistrusting, extremely confused, underweight and fearful. Her transformation has progressed over 5 months to a point where it could almost be described as

miraculous. She has put on weight, seems happy and content and is joining in with the activities. Best of all, as I live overseas, my Mum now chats with me on Skype every week thanks to the support of the very dedicated activities coordinator. He, the management team and all the staff members I have been in contact with have been wonderful. I almost feel like I am part of a large happy family. I never for one moment thought it would ever be like this as my mother was always adamant she did not want to be "put in a home". From my experiences so far, I highly recommend The Old School House.

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Review from S W (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience

My 98-year-old mum has been a resident of the care home The Old School House for almost six and a half years. Mum has various health issues as she ages including vascular dementia. The staff have always been lovely to her and supportive to her family when they are concerned for her health and are always

approachable at all times.

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Review from T C (Husband of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience

In general, the level of care my wife has received has been extremely good. In particular, I was impressed by the homes early response to Covid-19, which has kept the home virus free. I'm pleased she has access to the garden in the warm weather - she has always been a garden lover.

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Review from Matthew D (Son of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience

My Father who has Dementia has been a resident for the last six months. The manager and all of the team are kind, compassionate and caring. They all go out of their way to help and care for our loved ones. Nothing is too much trouble. It is extremely clean and tidy and I could not recommend them enough.

All the team are fantastic which gives the family great reassurance. Dad is in great hands. They have a permanent entertainment coordinator who not only plays the guitar and sings to them all but goes around the rooms and spends time talking and listening to the residents. They are all like a big family. Excellent.

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Review from Rebecca D (Daughter of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

My sisters and myself are extremely happy with the service, care, care and attention that is given to our mother from the staff at The Old School House. Mum went in a confused, angry and depressed lady and now, five months later is happy and laughing and joining in with the fun groups, etc. The home

is truly outstanding and I cannot recommend it highly enough.
Thank you all for everything you do for Mum.

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Review from J D (Wife of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

My husband has been at The Old School House for six months, he has been cared for with dignity and affection. The food is second to none and the manager is brilliant and all the staff are very kind. The entertainment coordinator us very good and as well as doing his job he goes beyond that and assists

with anything the residents need. The manager is always available to help you. I would recommend it to anyone.

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Review from Valerie N (Wife of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at this home for nearly two years. The staff as a whole, from top to bottom, are kind, friendly and caring. The patience they have shown when dealing with my husband's problems has been exceptional. They have been kind and considerate to me on my visits and I cannot recommend

all of them highly enough. The home has a real feeling of a home and my husband is content and well cared for.

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Review from C B (Sister of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

We have been delighted with the consistent and loving care that has been provided by all the staff. Thank you, it is a great comfort to know that she is in the best place possible at this difficult "lockdown" times.

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Review from S H (Granddaughter of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

My nan was admitted to The Old School House about 2 weeks before the Covid-19 outbreak, so, unfortunately, haven't been inside the home much. My nan seems very happy and looked after by the staff. The activities coordinator keeps her motivated and entertained. All the staff seem caring and my nan says

"I'm well looked after". I'm thankful that I get to facetime her regularly thanks to the activities coordinator. Thank you, everyone.

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The Old School House

Care Provided by The Old School House

Good to Know

Funding & Fees Guide for The Old School House

Facilities

The Old School House Reviews (26)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Bed Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about The Old School House

What types of Care is The Old School House registered for?

What additional types of Care does The Old School House provide?

How many Rooms does The Old School House have?

What are the Facilities & Services at The Old School House?

How far is The Old School House to the centre of Plymouth?

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