Mum is well cared for and aged 84 is living her best life.
C P (Son of Resident)
Very clean home. All the staff are very caring. Food is good.
C D (Daughter of Resident)
Nan is very happy at Manor Court, staff are very friendly, very approachable and so are management
Teigan B (Great-granddaughter of Resident)
Visitors are welcome at Manor Court.
Onsite parking is available, including disabled spaces.
Manor Court has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time Manor Court has 59 reviews.
Review from Patrick W (Son of Resident) published on 19 March 2025
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Review from C P (Son of Resident) published on 11 September 2024
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Review from C D (Daughter of Resident) published on 28 May 2024
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Review from Donna B (Granddaughter of Resident) published on 23 April 2024
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Review from Teigan B (Great-granddaughter of Resident) published on 23 April 2024
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Review from M S (Son of Resident) published on 22 February 2024
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Review from Deedee K (Daughter of Resident) published on 9 November 2023
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Review from Lesley S (Daughter of Resident) published on 8 November 2023
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Review from Alison G (Daughter of Resident) published on 8 November 2023
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Review from Emma-Louise H (Daughter of Resident) published on 29 September 2023
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Review from Jacqueline T (Daughter of Resident) published on 31 August 2023
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Review from Elizabeth P (Daughter of Resident) published on 13 July 2023
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Review from L B (Daughter of Resident) published on 15 February 2023
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Review from Keith R (Son of Resident) published on 27 June 2022
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Review from D T (Daughter of Resident) published on 2 February 2022
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Review from Yvonne H (Daughter of Resident) published on 19 January 2022
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Review from Linda H (Daughter of Resident) published on 23 September 2021
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Review from Shirley B (Daughter of Resident) published on 30 July 2021
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Review from Lorraine G (Daughter of Resident) published on 14 June 2021
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Review from Teresa H (Daughter of Resident) published on 2 December 2020
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The Review Score of 10 (9.972) out of 10 for Manor Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.972 for Manor Court is calculated as follows: ( (138 Excellents x 5) + (4 Goods x 4) ) ÷ 142 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Manor Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Mar 2023
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