Manor Court

257 Blandford Road, Efford, Plymouth PL3 6ND
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Top 20 carehome certificate
10 59 Reviews
  • Manor Court, Plymouth
Anchor's Manor Court is situated in Efford just outside Plymouth and benefits from good road and public transport links.

The home provides residential and care for older people living with dementia for up to 37 residents, in homely and comfortable single, en suite rooms.

Those living at Manor Court have personalised, detailed care plans which are designed in conjunction with individuals and their loved ones to ensure their changing needs are continually met.

Customers are cared for by staff who are well-trained and who work hard to get to know each individual. The catering team gets to know the dietary requirements and preferences of each resident to provide fresh and appetising menus.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years’ experience as a not-for-profit provider of services to older people.

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Care Provided by Manor Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Arron Dark (Manager)
  • Admission Criteria
    • Please contact Manor Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Manor Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050
  • (these prices are only a guideline, please contact Manor Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Manor Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Manor Court Reviews (59)

Total of 59, showing 21-40
10

Manor Court has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time Manor Court has 59 reviews.

Overall Experience

  • 51
  • 7
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  • 0

Date Published

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5
12
47

Review from Mary L (Daughter of Resident) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a wonderful care home with excellent staff. There is nothing that is too much trouble for them, always happy and helpful.

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Review from J A (Son of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having Mum in Manor Court has been a difference to our family. We know she is safe and looked after. The staff are brilliant with her. She tells me all the time how good they are to her.

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Review from M S (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Manor Court for over 6 years and I am so happy with the amazing care she gets from all the carers.
I would be very happy to recommend the home to friends and family and I have done in the past.

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Review from R S (Grandson of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home couldn't do any more if they tried; professional, caring and a lovely atmosphere. The very best of care.

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Review from E H (Daughter-in-law of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has previously stayed in Manor Court due to various illness and recovery time would only stay in your establishment. The staff took her back when things were failing at home and was looked after beautifully! Nothing was too much trouble for her and anxious family. Mother-in-law was
failing and changing quickly, all the health care professionals were promptly contacted, the family informed and supported by all the staff. They all work well in a challenging environment.

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Review from L R (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While mum was at Manor Court we were very happy with the staff, surroundings, atmosphere, friendliness, support and her room was lovely.

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Review from M H (Son of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home, plenty of facilities and staff from manager down to clothing ladies are always bright and cheerful.
Nothing if not supportive; to all of our Mum's needs and looked after her well during her stay.
Would whole hartley recommend for respite or long term care.

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Review from N L (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Court has renewed my faith in care homes.
It's fun, friendly and very caring. The staff are amazing, and without this home, my mum wouldn't have settled, and I can have part of my old Mum back.
Thank you for making a difference; you are the best by far.

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Review from J C (Daughter of Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved from a care home in a different area to Manor Court around a month ago. He has dementia but is now less stressed, more relaxed and happy and has settled into his new home really quickly. I put this down to the positive care and attitude towards him from all the staff, (from all departments).
My dad's behaviour can be very challenging at times but the staff have treated him with patience and, in my opinion, more importantly - understanding. He is glad the food is so good. The home is very professionally run which makes me feel so much more relaxed that he is being well looked after and cared for at Manor Court. Thanks everyone.

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Review from Caroline H (Daughter of Resident) published on 17 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing people.
We cannot praise them enough, for the care and consideration they gave our Mum.
We lost Mum in October but she was here for 2 years, as was her Mother before her.
It was a comfort to us knowing that she was so well cared for.
Dementia is a cruel disease and not the
easiest to understand or care for, so, a heartfelt thank you, to all the Manor Court staff, who looked after our Mum.

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Review from A H (Granddaughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home. Sadly my gran passed away, but my gran's wish was to never leave the home when she got poorly.
I can never thank the staff enough for the love and care they gave my gran. Not only did they look after my gran, they looked after us all as a family. I could not have wished for a better
home for my gran. Truly the best. All the staff are fantastic.

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Review from S K (Sister of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Manor Court for 2 years and could not have been in a better home. Our own mother was also in this home many years ago and was given the same care and attention. The staff do their very best at all times and nothing is too much bother and always try to do their best. I sleep at
night knowing my sister is looked after 24 hours a day. Can I say more!

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Review from Pauline N (Sister-in-law of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister in Law quickly settled at Manor Court Care home. She is very happy there. Her room is delightful, comfortable and tastefully and newly decorated. The staff are extremely kind and helpful. My husband, her brother and I have every confidence n the home and the care provided. The garden is secure
and accessible to the residents and is very well maintained and presented. Thank you Manor Court care home.

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Review from Susan F (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the staff at Manor Court. They have been wonderful with Mum and we will always be thankful. Every single one of them is kind, compassionate and lovely to all the residents. Mum passed away last month and the staff have been so kind and helpful to us. If we had our time again we would
still choose Manor Court. We will never forget them all.

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Review from John S (Son of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mother was far beyond anything we, as a family, could have provided.
The dedicated team worked tirelessly to provide comfort, dignity and safety during the last 18 months of mum's life.
Staff at Manor Court are professional with patience and understanding of the
needs of the residents. Thank you so very much.

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Review from Lesley P (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly, caring, uplifting environment. Food is extremely good. All of the carers relate to the residents as if they are family. My family feel blessed that our mother is here.

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Review from Carol H (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom came to Manor Court in November 2017 after she came out of hospital. She was staying for a few weeks but ended up staying due to the fact that she seemed and still is happy here. Staff are caring and everyone is taken care of.
Food is very good, mum has put on much-needed weight. The rooms are
cost and clean. Excellent care home. Staff are fabulous and I would recommend.

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Review from Denise Y (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that struck was the security, it made me feel safe.
The staff - what an amazing group of people. They could not do enough for the residents. The activities were lovely to watch, to see the residents happy. The jukebox I thought was a lovely touch with the music matching their age group.
Meal times I've noticed they are so aware of the residents' needs as individuals. The staff are so polite and respectful of the residents, they knock and shout before they enter their rooms. The family are always made welcome to join in all they do. I feel strongly my mum is in the right place.

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Review from E M (Wife of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in really well. He likes his room and it is nice and private when family visit. The staff are all very polite and helpful. One big bonus is the lack of "bells" ringing continuously as in other care homes - so much more restful and less stressful for the residents (and visitors)
He is always ready for mealtimes which he enjoys. When looking for a place suitable for my husband, we liked how we were shown around, the general atmosphere and the welcome we were given. We made a good choice and thank you.

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Review from Wynne D (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very nice place to be in - clean. Polite, nice people.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Manor Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Manor Court is calculated as follows: ( (138 Excellents x 5) + (4 Goods x 4) ) ÷ 142 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manor Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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